As an Airport Terminal Services Agent in Amritsar, your main role is to ensure a smooth and pleasant experience for passengers traveling through the airport. You will work directly at the airport terminal, engaging with travelers and assisting with various services.Key Responsibilities:- Passenger Check-In Assistance: Help passengers check in for their flights by verifying tickets and issuing boarding passes, ensuring a seamless start to their journey. - Baggage Handling: Assist with the management of passenger baggage, including checking bags and delivering appropriate tags, while ensuring that all luggage is securely routed to the correct flights. - Customer Service: Provide exceptional service by answering questions, addressing concerns, and offering information about flight schedules, airport facilities, and procedures, creating a positive travel experience. - Monitoring Flight Departures: Keep track of flight schedules and relay important updates to passengers, such as gate changes or delays, ensuring everyone is informed and ready for boarding. - Safety and Security Checks: Uphold safety protocols by monitoring passenger entry and ensuring compliance with airport security measures, contributing to a secure travel environment.Required Skills and Expectations:Candidates should have good communication and interpersonal skills to interact effectively with diverse passengers. A friendly attitude and a willingness to assist are essential. Basic computer skills are important for managing check-in processes and flight information. Flexibility is needed to work various shifts, including weekends and holidays. Finally, a high school diploma (12th pass) is required, with previous experience in customer service being a plus but not mandatory.