Customer Relationship Customer ServiceDomestic BPOBPO VoiceInbound CallsGood Communication Skills
Provide excellent customer service through chat, email, or phone (voice and non-voice process).Respond with accurate and complete information using the right tools and resources.Maintain a positive, professional, and empathetic attitude with every customer.Fluent English-speaking candidates are required, as clear communication is key to customer satisfaction.Work closely with team members and other departments to ensure smooth customer support.Follow all company communication rules, policies, and procedures at all times.Focus on delivering high-quality service with great results in terms of customer satisfaction, efficiency, and accuracy.Flexible working hours or rotational shifts based on business needs.
Handle inbound and outbound calls to/from US-based customers.Promote and upsell products/services during support calls when appropriate.Identify customer needs and convert support calls into potential sales opportunities.Assist the sales team with lead qualification and follow-up calls.Capture and update lead information in the CRM system for follow-up.Communication Skills: Ability to understand and speak with a neutral or clear accent.
Making Calls to Potential Customers Explaining Company Services and Products Maintaining Daily Call Records Submitting Daily Progress Reports Microsoft ExcelInternational BPOInboundOutbound CallingDomestic BPOVoice ProcessNegotiatio
Making calls to potential customersExplaining company services and productsMaintaining daily call recordsSubmitting daily progress reports
English Language Cold CallingCustomer FocusTelecommunicationVoice ProcessTelesalesCall CenterBPO Call CenterOutbound CallingBPO Sales
Skills: Good English Speaking skills are Required.Responsibilities:-Conduct outbound calls to US based prospects to introduce and educate them about our services and solutions.-Effectively communicate the benefits and features of our offerings to potential clients.-Maintain and organize a database of leads and track accurate records of interactions and outcomes.-Generate qualified leads and schedule appointments to meet your target via cold calling to nurture relationships and move them through the sales funnel.-Collaborate closely with the sales team to transfer qualified leads for further sales processes.Stay up-to-date with industry trends and our companys solutions to
Job Openings for 860 Tele Calling Executive Jobs for Freshers in , having Educational qualification of : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Com, M.Sc with Good knowledge in Tellecaller, cold calling, voice process, basic computers, call center tele marketing etc.