Customer Communication Job Vacancies in Amritsar

We are looking for an Airport Executive in Amritsar to provide essential support in airport operations. This full-time position is suitable for candidates with 0 to 5 years of experience. A minimum educational qualification of a 12th pass is required.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers at the airport, providing them with information on flight schedules, boarding gates, and other travel-related services.nn2. Check-In Process: Facilitate the check-in process by helping passengers with baggage check and issuing boarding passes, ensuring a smooth experience.nn3. Coordination: Work closely with airline staff and other airport personnel to ensure efficient operations, including handling any passenger queries or complaints.nn4. Safety Compliance: Adhere to all safety protocols and procedures to ensure a safe airport environment for passengers, staff, and aircraft.nn5. Administrative Tasks: Perform various administrative duties, such as maintaining records and documentation related to passenger services and flights.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. Good organizational skills are essential for handling multiple tasks efficiently. A customer-oriented attitude is crucial, as providing excellent service is a priority. Ability to work in a fast-paced environment while maintaining professionalism is expected. nnThis role offers an exciting opportunity to be part of the dynamic airport industry, catering to diverse travelers daily.

We are seeking dedicated Airport Ground Staff to join our team in Amritsar, India. This full-time position is perfect for individuals who enjoy working in a fast-paced environment and want to begin their careers in the aviation industry. nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers with check-in processes, luggage handling, and boarding procedures to ensure a smooth travel experience.nn2. Baggage Handling: Safely manage the loading and unloading of luggage and cargo, ensuring that all items are handled with care.nn3. Documentation Support: Verify travel documents and boarding passes to ensure compliance with airline regulations.nn4. Assistance to Crew Members: Provide support to cabin crew and other staff as needed, facilitating communication and teamwork.nn5. Emergency Response: Be prepared to follow emergency procedures and assist in passenger safety during unforeseen events.nnRequired Skills and Expectations:nnCandidates should possess a minimum of a 12th-grade education and have 0 to 2 years of experience in customer service or a related field. Strong communication skills are essential for interacting with passengers and staff. The ability to work under pressure and handle multiple tasks efficiently is crucial. Candidates should be well-groomed, punctual, and exhibit a friendly demeanor. Teamwork and a commitment to maintaining a positive airport environment are expected from all employees.

URGENT HIRING - GROUND STAFFJob Description:Assist passengers with check-in, boarding and baggage-related queries.Handle passenger/customer service at the airport terminal.Verify tickets, boarding passes and travel documents.Coordinate with airline and airport teams for smooth operations.Guide passengers regarding gates, baggage and flight information.Maintain professional communication and ensure passenger satisfaction.Follow airport safety and security procedures.Eligibility: 12th Pass / GraduateExperience: Fresher & Experienced both can applyLocation: AirportJob Type: Full TimeSkills: Good communication, customer handling, teamwork & presentable personality.

Job Title: Ticketing Executive (Work From Home)Mode: Work From HomeSalary:12,000 - 15,000 per month (based on skills and experience)Job Overview:We are looking for a dedicated and detail-oriented Ticketing Executive who can efficiently handle ticket booking and related coordination work from home. Candidates with prior experience in ticketing and booking operations will be preferred.Key Responsibilities: Handle domestic and international ticket bookings Manage reservations, cancellations, and rescheduling Coordinate with clients regarding travel details and confirmations Maintain booking records and customer information Respond to ticketing queries and requests on time Provide accurate fare details and travel informationRequirements: Prior knowledge and experience in ticketing is mandatory Familiarity with ticket booking systems and travel coordination Good communication and customer handling skills Basic computer knowledge and internet handling Ability to work independently from home Organized, responsible, and detail-orientedApplication Details:Email: prathna@penguinconsultants.co.inContact: 8284843707 / 9464578407

As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.

As an Airport Terminal Services Agent in Amritsar, your main role is to ensure a smooth and pleasant experience for passengers traveling through the airport. You will work directly at the airport terminal, engaging with travelers and assisting with various services.Key Responsibilities:- Passenger Check-In Assistance: Help passengers check in for their flights by verifying tickets and issuing boarding passes, ensuring a seamless start to their journey. - Baggage Handling: Assist with the management of passenger baggage, including checking bags and delivering appropriate tags, while ensuring that all luggage is securely routed to the correct flights. - Customer Service: Provide exceptional service by answering questions, addressing concerns, and offering information about flight schedules, airport facilities, and procedures, creating a positive travel experience. - Monitoring Flight Departures: Keep track of flight schedules and relay important updates to passengers, such as gate changes or delays, ensuring everyone is informed and ready for boarding. - Safety and Security Checks: Uphold safety protocols by monitoring passenger entry and ensuring compliance with airport security measures, contributing to a secure travel environment.Required Skills and Expectations:Candidates should have good communication and interpersonal skills to interact effectively with diverse passengers. A friendly attitude and a willingness to assist are essential. Basic computer skills are important for managing check-in processes and flight information. Flexibility is needed to work various shifts, including weekends and holidays. Finally, a high school diploma (12th pass) is required, with previous experience in customer service being a plus but not mandatory.

We are looking for dedicated Reservation Staff to join our team in Amritsar. In this role, you will assist customers in making bookings and ensuring a smooth reservation process. This position is perfect for those seeking to start their career in the hospitality industry.Key Responsibilities:1. Customer Interactions: Communicate with customers via phone, email, or in-person, providing excellent service while handling their reservation inquiries.2. Booking Management.

We are seeking a dedicated Back Office Officer to provide essential support to our operations in Amritsar. This entry-level role is ideal for candidates who have completed their 12th grade and are looking to start their career. Key Responsibilities:- Data Entry and Management: Accurately input and maintain company records and databases, ensuring information is up-to-date and accessible.- Documentation Support: Assist in preparing, organizing, and filing important documents, ensuring they are easily retrievable when needed.- Communication: Interact with team members and clients via email and phone to address queries and confirm information.- Administrative Tasks: Support daily office tasks, including scheduling meetings, managing office supplies, and handling correspondence.- Reporting: Prepare simple reports and summaries based on data collected, helping teams to analyze information effectively.Required Skills and Expectations:Candidates should possess strong attention to detail and be comfortable working with computers and various software tools. Basic understanding of office procedures is preferred. Good communication skills in both written and spoken English are essential. The ideal candidate should be a team player with a positive attitude, willing to learn and adapt in a fast-paced environment. Reliability, good organizational skills, and the ability to handle multiple tasks efficiently are crucial for success in this role.

Join our team as an Airport Passenger Service Associate in Amritsar, where you will play a crucial role in providing excellent service to travelers. This full-time position welcomes candidates with varying experience levels, from fresh graduates to those with up to five years of experience.nnKey responsibilities include greeting passengers and assisting them with their check-in process. You will ensure that travelers have a smooth experience at the airport by providing essential information about flights and services. Handling customer inquiries and resolving any issues quickly and efficiently is another important part of your role. You will also be responsible for maintaining a clean and organized area, contributing to a welcoming environment for passengers.nnTo excel in this position, you are expected to have strong communication skills to interact effectively with a diverse group of people. A positive attitude and a willingness to help others will enhance the passenger experience. Basic problem-solving skills are essential, as you may need to address unexpected situations on the job. A high school diploma is required, and being a team player will be crucial for collaborating with colleagues and ensuring that all operations run smoothly. This role offers a great opportunity to start your career in the aviation industry.