Customer Service Associate Jobs For 12th Pass Freshers

We are looking for a Customer Service Associate in Thane West to join our team. This position is open to candidates with 0 to 5 years of experience, and a minimum educational qualification of 12th pass is required. You will be working in an office environment on a full-time basis.

**Key Responsibilities:**

- **Assist Customers:** Help customers with their inquiries and complaints, ensuring all interactions are polite and helpful.

- **Provide Information:** Clearly explain services and products to customers, answering any questions they may have.

- **Resolve Issues:** Investigate customer issues thoroughly and offer effective solutions to ensure customer satisfaction.

- **Maintain Records:** Keep accurate records of customer interactions and transactions in our system for future reference.

- **Collaborate with Team:** Work closely with colleagues and other departments to ensure smooth service delivery and problem resolution.

**Required Skills and Expectations:**

- Strong communication skills are essential for effectively engaging with customers and resolving their issues.

- A positive attitude and a willingness to help customers is crucial for this role.

- Basic computer skills are necessary to manage customer records and use software applications.

- Ability to work under pressure and handle multiple tasks simultaneously while maintaining professionalism.

- A team-oriented mindset is important as collaboration with coworkers will be part of your daily duties.

This role is ideal for someone looking to start or advance their career in customer service within a supportive team environment.

• Experience

  0 - 5 Years

• No. of Openings

  25

• Education

  12th Pass

• Role

  Customer Service Associate

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office