Support Technician Job Vacancies in Thane

DFC Process-- Average Hindi speaking- Need HSC Freshers- Shift timing - 9:30-6:30Tata Motors Ib Purely customer service processNeed only Linguistic candidates Malayam /Tamil /Kannada/Bengali /Gujrati /Bengali/Assamese/Odiya-HSC fresher can apply with Good English Kotak SecuritiesAverage ComsNeed HSC Fresher Shifts timings - 9.30 - 6.30Kotak CollectionDRA certificate mandateHSC fresher or exp both can apply

- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.

Greetings!!We are hiring for the Customer Service role.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. HSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Job Title: Customer Service Executive (Inbound UPSTOX / Metropolis Process) Company: MHLIB Location: Mumbai & Thane (Work from Office) Industry: BPO / Healthcare & Financial Support Job Overview:We are urgently hiring for Inbound Customer Service roles in Metropolis (Healthcare) and UPSTOX (Stockbroking IB process). These are pure customer service profiles No Sales, No Targets, No Pressure.Whether you're a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with easy selection and immediate joining. Key Responsibilities:Handle inbound calls for either Metropolis lab services or UPSTOX IB-related customer queriesAssist customers with inquiries, bookings, or support requestsDeliver accurate information and professional assistanceEnsure a high level of customer satisfaction and empathy Requirements:Minimum Qualification: HSC (12th Pass)Experience:Freshers: Welcome to applyExperienced: Preferred in customer serviceLanguage: Good English communication skills (mandatory)Gender: Open to allAge Limit: 18 to 35 yearsWork Location:Metropolis Process: Mumbai OfficeUPSTOX Process: Thane Highstreet Office Shift Timings:Metropolis Process:Rotational day shifts between 7:00 AM 11:00 PMNo night shifts post 11 PM6 days working 1 rotational weekly offUPSTOX IB Process:Fixed shift: 8:00 AM 5:00 PM6 days working 1 weekly off Salary:UPSTOX Process:Freshers: 18,836 CTC 16,258 In HandMetropolis Process:Freshers: 16,000 In HandExperienced: 17,000 In Hand Perks & Benefits:Only 1 Operations round of interview Fast and SimpleImmediate joining opportunityNo Sales / No Targets / No PressureSupportive team & professional work environment

Position: Customer Service ExecutiveShift Timings: 10:00 AM 7:00 PMWeekly Off: RotationalFluent and confident in English & HindiHandle customer inquiries with professionalism and accuracyProvide complete details on event schedules, venues, and updatesEnsure top-quality service and customer satisfactionExperience: Minimum 1 year in telecalling or customer serviceAge: 19 to 35 yearsImmediate joiners preferred

Customer Service Representative for an International BPO

Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.

Looking for customer service representative Location: ThaneSalary upto 38000 in hand 42 ctc5 days working any 2 weeks off24/7 night shifts Home drop facility available Dadar- KalyanThane - VashiThane - miraroad

Position Title: Customer Support ExecutiveWork Location: Thane, Maharashtra, IndiaWork Schedule: Monday to Saturday, 9 AM 6 PMQualifications-Graduate in any healthcare domain (preferred)-Language proficiency: Good English communication and technically sound-Proven customer support experience or experience as a client service representative-Strong phone contact handling skills and active listening-Familiarity with CRM systems and practices-Excellent communication and interpersonal skills-Ability to multi-task, prioritize, and manage time effectivelyJob Summary/Description- We are looking for a dedicated and customer-focused Service Executive with relevant healthcare experience to join our support team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction.Responsibilities/Duties-Respond promptly to customer queries via phone, email, or chat-Provide accurate, valid, and complete information using the right methods/tools-Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution-Maintain records of customer interactions, process customer accounts, and file documents-Coordinate with internal departments to resolve customer issues-Follow communication procedures, guidelines, and policies-Identify and assess customers needs to achieve satisfaction-Create weekly dashboard for customer complaints, issues, and resolutions

sales / customer service

Hiring Freshers for Multiple BPO Roles in Mumbai & Navi Mumbai!We are hiring enthusiastic and motivated freshers for various voice and non-voice processes across top BPO companies in Mumbai & Navi Mumbai. If you're looking to kickstart your career in sales or customer service, this is the opportunity for you! Job Locations & Companies: Finmech [BPO Company] Majivada, Thane (Mumbai)Available Sales Processes:IDFC Bank Sales ProcessKotak Bank Sales ProcessChola Finance Sales ProcessRGI (Reliance General Insurance) Sales ProcessUpstox Investment Banking (IB) Process One Point One [BPO Company] Turbhe, Navi MumbaiAvailable Processes:SBI Renewal ProcessJFL (Dominos) Customer SupportGynoveda Inbound Customer Support Athena BPO Andheri East, MumbaiOpenings across inbound/outbound voice processes Salary:13,000 & Above (Based on Interview & Process)Incentives: Attractive performance-based incentives for sales roles Eligibility:Freshers welcome No prior experience requiredMinimum Qualification: 12th Pass / GraduateGood communication skills in Hindi and/or EnglishWillingness to work in voice-based processes (Sales/Customer Service) Shift Timing:Day Shifts / Rotational Shifts (depending on process) Hiring Process:Telephonic InterviewFace-to-Face Interview (Location specific) Why Apply?Start your BPO career with trusted companiesTraining providedCareer growth opportunitiesFriendly workenvironment

Customer Service Executive Aglius Diagnostic Process

Manufacturers of Electronic weighbridges. BE / Diploma / ITI : Electrical / Electronics Candidate can apply. Job Description (Service Engineer):1) Installation & Commissioning of Electronic Weighbridge at the customers site2) Giving online software support to customers3) Coordination & maintaining cordial relationship with the customers4) Fault Finding & Repair of the Electronic Weighbridge5) Attend service calls from customers & provide telephonic supportJob involves travel.

Hiring Now: Customer Service Executive Credit Card Process Location: Thane Open Positions: 20Were looking for dynamic individuals to join our Inbound Customer Service team, supporting credit card-related queries and promoting relevant credit card schemes, offers, and products. Job Details:Role: Inbound Customer Service + Partial Cross Selling (Credit Cards)Qualification: HSC or Graduate with 6+ months of BPO voice experienceCommunication: Strong English communication skills (C3 level)Shift: Day Shift (6:30 AM 10:30 PM rotational) 2 Rotational Week OffsSalary: 22,400 In-HandTransport: Centralized Pick-up & Drop from Thane Station Additional Requirements:CIBIL Score: Minimum 720 (No past loan defaults)Assessment: AMCAT with SVAR score 60 (Mandatory before Client Round)Interview Rounds:HR AMCAT Ops Client If you're customer-focused, performance-driven, and ready to grow in the financial services domain, wed love to hear from you! Apply Now or Refer Someone Whos a Great Fit!Send your resume to sailaja@recrutory.com#ThaneJobs #BPOJobs #CustomerService #CreditCardSupport #HiringNow #DayShiftJobs #BPOHiring #VoiceProcess #JobOpening #CrossSelling #MumbaiJobs

We are currently hiring enthusiastic and skilled individuals for our International Customer Service Process. If youre looking to work in a dynamic environment with excellent growth opportunities, wed love to meet you!Requirements:Minimum 6 months of experience in international customer serviceExcellent communication skills in EnglishComfortable working night shiftsMinimum qualification: HSC (12th Pass)Age: 18 to 38 yearsSalary:Up to 30,000 per month (Based on experience and interview performance)Why Join Us?Growth-oriented work cultureProfessional work environmentCompetitive salaryExcellent learning opportunities

Roles & Responsibilities-Client Admin Coordinator -1. Provides administrative support to clients or teams.2. Manages tasks, schedules, and data organization.3. Handles communication, emails, and correspondence.4. Ensures smooth day-to-day operations and client satisfaction.5. .Adhere to established workflow processes.6.Maintain high standardof accuracy and professionalism.7.Ensure tasks are managed within agreed service levels and timescales.8.Open new cases and ensure all necessary pre-contract tasks are completed for seamless operations.9.Capture and document feedback on cases that are abandoned or do not proceed.10.Assist teams by completing administrative tasks and supporting colleagues. 11.Attend training sessions as required to stay updated on policies and procedures.Candidate Requirements-Must be Graduate.Min - 2 to 4 yrs Exp Required in Client Handling with Good English Comms*Immediate Joiners preferred*Interested candidates plz share your Updated CV on below mentioned details -* - HR Moksha - +91 72089 05804.*

Handle Customers on call, solve any queries regarding customer on call, Maintained detailed records of interaction an escalate unresolved issues, deliver excellent customer service while meeting performance metrics.Make or receive calls to assist customer with inquiries, complaints or purchase

Position: Sales CoordinatorSegment: HoReCa (Hotels, Restaurants & Caf/Catering)Key Responsibilities:1. New Client Onboarding:Assist in the smooth onboarding of new clients, including gathering necessarydocumentation, setting up accounts, and ensuring all client needs areunderstood and met.2. Client Servicing:Act as the primary contact for ongoing client servicing, managing requests,addressing issues, and ensuring a high level of customer satisfaction.3. Daily Order Booking & Processing:Book orders daily, confirm details, and coordinate with internal teams toensure timely and accurate order processing.4. Single Point of Contact (SPOC) for Client Coordination and Queries:Serve as the main contact for clients, handling all inquiries and providingprompt and effective solutions.5. Coordination with Internal Teams:Collaborate with internal teams, including sales, marketing, operation andlogistics, to ensure excellent service, delivery and client satisfaction.6. Delivery Coordination:Oversee the delivery process, coordinate with logistics teams, and ensureorders are delivered accurately and on time.7. Payment Follow-Ups:Track outstanding payments, follow up with clients to ensure timely collectionof payments as per agreed credit terms.8. Upselling and Cross-Selling:Identify opportunities to upsell and cross-sell products to existing clients,enhancing their experience and driving additional revenue.9. Recording & Maintaining MIS Data:Accurately record and maintain MIS data, including sales records, clientfeedback and escalations for ongoing analysis and improvement.10.Reporting and Feedback:Regularly update the sales team and management with reports on clientactivities, feedback, and market insights to help shape strategies.

Job Title: Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.

Job Title: Customer Service Executive Upstox IB (Inbound Process)Location: Thane Highstreet, MaharashtraJob Type: Full-Time (On-site)Shift Timing: 8:00 AM 5:00 PM (Day Shift)Job Overview:We are seeking enthusiastic and customer-focused individuals to join our Inbound Customer Service team at Upstox IB. This role is purely customer service-oriented, with no sales or targets involved. Ideal candidates will possess strong English communication skills and a passion for assisting customers.Key Responsibilities:Handle inbound customer inquiries professionally and efficiently.Provide accurate information regarding products and services.Resolve customer issues and complaints with empathy and professionalism.Maintain detailed records of customer interactions.Collaborate with team members to ensure high-quality customer service.Qualifications:Minimum educational qualification: HSC (12th pass).Freshers are welcome to apply; prior customer service experience is a plus.Excellent verbal and written communication skills in English.Strong problem-solving abilities and attention to detail.Ability to work independently and as part of a team.Compensation:CTC: 18,836 per monthIn-hand Salary: 16,258 per monthInterview Process:Single operational round of interview.Why Join Us:Stable day shift with no rotational hours.No sales pressure or targets.Opportunity to work with a leading financial services company.Supportive work environment with growth opportunities.