Customer Care Executive Job Vacancies in Punjab

We are looking for a dedicated Customer Care Executive to join our team in Amritsar. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service. As a Customer Care Executive, your main duty will be to assist customers by answering their inquiries and resolving their issues in a friendly and efficient manner. Key Responsibilities:1. **Customer Support**: You will be the first point of contact for customers, responding to their questions through phone, email, or in-person. Your goal is to ensure that they have a positive experience.2. **Issue Resolution**: You will handle and resolve customer complaints courteously and effectively. This requires good problem-solving skills to find suitable solutions.3. **Product Knowledge**: You will need to stay updated on our products and services to provide accurate information to customers, helping them make informed decisions.4. **Feedback Collection**: You will gather customer feedback to help improve our services and share valuable insights with the management team.Required Skills and Expectations:Candidates must have excellent communication skills in English and Hindi, both spoken and written. A patient and customer-centric attitude is crucial for this role. You should be able to work in a fast-paced environment and be willing to collaborate with team members. Computer literacy and a basic understanding of customer service principles will be helpful as well.

Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: Up to 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome

Position - Customer Care ExecutiveLocation: Industrial Area, Phase-8, Mohali, Punjab 160071Salary Range: 15KEmployment Type: Full-time, PermanentShifts: Morning & RotationalWork Arrangement: Work From OfficeRequirements:Qualifications: 12th and aboveFresher and Experienced both are welcome

We are looking for a Customer Care Executive in Amritsar to provide excellent support to our clients. This entry-level position is ideal for individuals who are enthusiastic about customer service and want to make a positive impact with their communication skills.Key Responsibilities:1. Handle customer inquiries: Respond to customer questions via phone, email, or in-person, ensuring accurate and timely information is provided.2. Resolve issues: Address customer complaints or problems efficiently, working to find suitable solutions that meet their needs.3. Maintain records: Keep detailed records of customer interactions and transactions, ensuring information is updated in our systems.4. Collaborate with teams: Work closely with other departments to ensure a seamless customer experience and escalate issues when necessary.5. Promote products/services: Provide information about our products and services, guiding customers in their choices.Required Skills and Expectations:Candidates should have a positive attitude and strong communication skills. They must be patient and able to handle customer inquiries effectively. Basic computer literacy and familiarity with office software are crucial for managing records and communication. A willingness to learn and adapt in a fast-paced environment is essential. Ideal applicants will demonstrate a commitment to providing high-quality support and maintaining a professional demeanor while dealing with customers. Having a background in customer service is a plus, but we welcome freshers as well.

As a Front Office Executive, you will play a crucial role in creating a welcoming atmosphere for visitors and managing daily administrative tasks essential for smooth operations. Your responsibilities will include:- **Greeting Visitors**: You will be the first point of contact for guests, welcoming them with a friendly demeanor and directing them to the appropriate personnel.- **Handling Phone Calls**: You will manage incoming calls, providing information and directing inquiries to the correct department or individual.- **Managing Appointments**: You will schedule and coordinate appointments for staff members, ensuring efficient use of time and resources.- **Maintaining the Front Desk Area**: You will keep the front office organized and presentable, creating a professional environment for visitors and employees.- **Assisting with Administrative Tasks**: You will support day-to-day office operations, such as filing documents, handling mail, and maintaining office supplies.To succeed in this role, you should possess the following skills and qualities:- **Good Communication Skills**: You must be able to convey information clearly and interact positively with guests and colleagues.- **Organizational Skills**: Being detail-oriented and able to manage multiple tasks efficiently is essential for smooth office operations.- **Basic Computer Proficiency**: Familiarity with office software and phone systems will help you perform your tasks effectively.- **Professional Appearance**: As a Front Office Executive, you should maintain a neat and professional appearance, as this reflects the companys image.- **Reliability and Punctuality**: Adhering to work schedules and being dependable is crucial for maintaining workflow and assisting your team.

We are looking for a dedicated Customer Care Executive to join our team in Mohali. This role is ideal for individuals with a passion for helping others and strong communication skills. You will be the first point of contact for our customers, assisting them with their inquiries and concerns.**Key Responsibilities:**- **Responding to Customer Inquiries:** Answer customer questions via phone, email, or chat, providing accurate information to resolve issues.- **Assisting with Orders and Services:** Help customers with placing, tracking, and managing their orders, ensuring a smooth experience.- **Handling Complaints:** Address customer complaints professionally, working to find quick and effective solutions to their problems.- **Maintaining Customer Records:** Ensure that all customer interactions are logged and updated in the system, maintaining accurate records for future reference.- **Providing Feedback:** Share insights and customer feedback with management to help improve processes and services.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and be comfortable working full-time in an office environment. Strong verbal and written communication skills are essential for effectively interacting with customers. You should be patient, empathetic, and possess a customer-centric attitude. Basic computer skills are needed to manage customer interactions, and being able to work in a fast-paced setting is a plus. A willingness to learn and adapt quickly will help you thrive in this role. Freshers are welcome to apply, as we value a positive attitude and eagerness to grow.

We are looking for a dedicated Office Executive to join our team in Kitchlu Nagar. This position requires a motivated individual with good communication skills and a keen eye for detail. The job is full-time and necessitates working from the office. **Key Responsibilities:**- **Administrative Support**: Provide essential administrative assistance, including managing schedules, organizing meetings, and handling correspondence to ensure smooth office operations.- **Document Management**: Maintain and organize files, both physical and digital, ensuring easy access to important documents and efficient record-keeping.- **Customer Interaction**: Greet visitors and respond to inquiries, offering a friendly first impression and ensuring all guests feel welcomed.- **Data Entry**: Accurately enter and update information in databases, which is crucial for maintaining current and reliable records.- **Coordination**: Collaborate with other departments and team members to ensure effective communication and efficient workflow across the organization.**Required Skills and Expectations:**- **Experience**: Candidates should have 1 to 7 years of experience in a similar role, demonstrating familiarity with office processes and procedures. - **Communication Skills**: Excellent verbal and written communication skills are necessary for effective interaction with team members and clients.- **Organizational Skills**: Strong organizational and time management abilities to handle multiple tasks efficiently.- **Technical Proficiency**: Must be comfortable using standard office software, such as MS Office, to create documents and manage data.- **Team Player**: A collaborative mindset with the ability to work well within a team is essential. We encourage candidates who are proactive and ready to contribute positively to our work environment.

Job Title : Sales Support Executive Location : Jalandhar Experience : 2 to 5 years Roles & Responsibilities : 1 Coordinate with the sales team and support daily sales activities 2 Handle customer inquiries through calls and emails 3 Prepare customer orders and track delivery status 4 Maintain customer database and records 5 coordinate with other departments for smooth order processing 6 Assist the sales team in meeting sales target Qualifications & Skills : 1 Graduate in B.com / M.com and MBA 2 Basic knowledge of MS excel , word , and email handling 3 Good communication skills 4 Teamwork and customer handling Skills 5 Strong organizational and coordination skills

About the RoleWe are looking for enthusiastic and customer-focused individuals to join our kids' toys and gifts store in Dhakoli, Zirakpur. The ideal candidate will have a passion for helping families find the perfect toys, excellent communication skills, and the ability to create a fun shopping experience for children and parents alike.________________________________________Job ResponsibilitiesCustomer Service & Sales Welcome customers warmly and understand their requirements for toys and gifts. Assist customers in selecting age-appropriate toys, educational games, and gift items Demonstrate toy features and functionalities to children and parents. Provide recommendations based on child's age, interests, and budget. Handle customer queries regarding product quality, safety certifications, and usage. Achieve daily and monthly sales targetsStore Operations Display toys attractively on shelves, racks, and window displays to attract customers. Maintain proper arrangement of toys by category (educational toys, action figures, soft toys, ride-on vehicles, board games, gifts, etc.) Ensure the store is clean, organized, and presentable at all times. Verify and inspect toys for damages or defects before display. Keep track of popular and slow-moving itemsBilling & Inventory Prepare accurate bills and invoices for customers. Process payments through cash, UPI, debit/credit cards, and digital wallets. Operate computerized billing systems and point-of-sale (POS) machines. Maintain sales records for inventory control. Assist in stock counting and reporting low-stock items to management. Help in receiving and unpacking new stock deliveriesAdditional Duties Maintain cleanliness and hygiene in the store premises Follow safety protocols for battery-operated and electronic toys Handle customer complaints professionally and escalate when needed Support during festive seasons, promotional events, and sale periods________________________________________Required Qualifications & SkillsEducation Minimum 10th Pass (12th Pass preferred) Any graduate or pursuing graduation is an added advantageExperience For Freshers: No prior experience required; enthusiasm and willingness to learn essential For Experienced: 1-3 years of experience in retail sales (toy shops, kids' stores, or general retail preferred).Skills & Abilities Good communication skills in Hindi, Punjabi, and basic English. Friendly, patient, and comfortable dealing with children and families. Basic knowledge of mobile phones, computers, and billing software. Honest, punctual, and responsible attitude. Ability to stand for long hours and handle multiple customers. Presentable appearance and professional behavior. Quick learner with positive attitude.Preferred Qualities Knowledge of popular toy brands, trends, and age-appropriate toys Experience with inventory management systems. Interest in toys, games, and child development. Local candidate from Dhakoli, Zirakpur, Panchkula, Chandigarh, or nearby areas (for better attendance and stability)________________________________________Salary & BenefitsCompensation PackageCategoryMonthly SalaryAdditional BenefitsFreshers10,000 - 13,000 Compensation for working on weekly offExperienced14,000 - 16,000 Compensation for working on weekly offAdditional Benefits Weekly Off: One day off per week (day to be decided) Compensation for Extra Working Day: If weekly off is not taken, additional ________________________________________Working Hours & Schedule Store Timings: 10:00 AM to 8:30 PM (may vary slightly) Weekly Working Days: 6 days per week Weekly Off: 1 day (rotational basis, preferably on weekdays) Break Time: 30-45 minutes lunch/tea break during shiftNote: Candidates should be flexible to work during festivals, weekends, and sale periods when footfall is high.________________________________________Selection Process1. Application Submission: Submit resume via WhatsApp, phone call, or walk-in2. Initial Screening: Telephonic or in-person preliminary interview3. Store Visit: Short discussion at store location4. Paid Trial: 1-2 days paid trial on actual counter to assess customer handling, billing, and punctuality5. Final Selection: Offer letter and joining formalities________________________________________How to ApplyWalk-in InterviewVisit our store directly during working hours (10 AM to 7 PM)Address:SCO-14, Ground Floor, Saraswati Vihar, (Near Petrol Pump) Dhakoli, Zirakpur, PunjabContact DetailsMobile/WhatsApp: 8054471515Email:toyoostoy@gmail.comTiming to Call: 11:00 AM to 8:00 PM (Daily)What to Bring Updated resume (1 copy) Educational certificates (10th/12th marksheet) 2 passport-size photographs Identity proof (Aadhar Card, PAN Card, or Driving License) Experience certificates (if applicable)

Provide excellent customer service through chat, email, or phone (voice and non-voice process).Respond with accurate and complete information using the right tools and resources.Maintain a positive, professional, and empathetic attitude with every customer.Fluent English-speaking candidates are required, as clear communication is key to customer satisfaction.Work closely with team members and other departments to ensure smooth customer support.Follow all company communication rules, policies, and procedures at all times.Focus on delivering high-quality service with great results in terms of customer satisfaction, efficiency, and accuracy.Flexible working hours or rotational shifts based on business needs.

We are looking for a Customer Support Executive to join our team in Mohali. The ideal candidate will help ensure our customers have a great experience with our services. This role is perfect for someone who enjoys helping others and is eager to learn in a supportive environment.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer phone calls, emails, and chats from customers, providing accurate information and resolving their issues efficiently.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns, ensuring a smooth process from start to finish.3. **Issue Resolution**: Identify and troubleshoot problems reported by customers, working quickly to find solutions that meet their needs.4. **Feedback Collection**: Gather customer feedback to help improve our services and share suggestions with the team.5. **Record Keeping**: Maintain detailed records of customer interactions and transactions to ensure clear communication and follow-up.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in both English and local languages. A positive attitude and a willingness to learn are essential. Attention to detail and the ability to work well in a team environment are also important. We expect you to navigate computer systems efficiently and manage your time effectively to handle customer inquiries promptly. A knack for problem-solving will help you thrive in this role.

Job description:Position: Telecaller Real EstateLocation: Mohali, Sector 82Experience Required: 12 yearsIndustry: Real EstateHiring: ImmediateKey Responsibilities:Handle inbound and outbound calls to prospective clients.Provide information about real estate projects and services.Maintain client records and follow up regularly to ensure conversions.Coordinate with sales and marketing teams to support lead generation.Deliver excellent customer service and build strong client relationships.Requirements:Strong communication skills in English and Hindi.Well-groomed personality with professional demeanor.Prior experience in telecalling or customer service (preferably in real estate).Ability to work independently and meet targets.Comfortable with a 6-day working schedule.

Key Responsibilities:1. Answer and direct phone calls: The receptionist cum executive assistant will be responsible for answering incoming calls and directing them to the appropriate department or individual.2. Greet and assist visitors: Welcoming visitors to the office, signing them in, and notifying the relevant employee of their arrival.3. Manage office correspondence: Handling incoming and outgoing mail, emails, and faxes, ensuring timely delivery to the intended recipients.4. Schedule appointments and meetings: Coordinating schedules for executives, booking meeting rooms, and sending out meeting invitations.5. Maintain filing systems: Organizing and maintaining physical and digital files to ensure easy retrieval of information when needed.6. Provide administrative support: Assisting executives with tasks like data entry, typing, and document preparation.7. Monitor office supplies: Keeping track of office inventory and ordering supplies as needed to ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with clients, visitors, and colleagues.2. Proficiency in basic office software: Familiarity with word processing, spreadsheet, and email software.3. Organizational skills: Capable of multitasking, prioritizing tasks, and managing time efficiently.4. Professional demeanor: Must maintain a professional appearance and conduct when interacting with others.5. Attention to detail: Accuracy in handling correspondence, scheduling, and other administrative tasks.6. Ability to work independently: Self-motivated and capable of working with minimal supervision.

We are looking for enthusiastic and customer-focused Customer Care Executives fluent in Tamil / Telugu / Kannada to handle inbound and outbound customer interactions. The ideal candidate should be able to communicate clearly, resolve customer queries efficiently, and ensure a positive customer experience.

We are looking for a Customer Care Executive to join our team in Mohali. As a Customer Care Executive, your key responsibilities will include making outbound calls, managing customer inquiries, providing customer support, and building strong relationships with customers. You must have excellent communication skills, be fluent in Hindi , English , punjabi any of these and be able to handle cold calling and customer communication effectively. The ideal candidate will have a 12th pass education and 0-3 years of experience in a customer care role. This is a full-time position based in our office, and we are specifically looking for female candidates to fill this role. If you are passionate about delivering excellent customer service and have the required skills, we would love to hear from you.

Job Title : Customer care executiveLocation : Ludhiana Punjab Experience: 0 to 1 year Roles & Responsibilities : 1 Handle customers queries through phone email,chat or in- person support 2 providing product and service information 3 understand customer need and close sales 4 update customer information in the database 5 Address customer complaints and maintain records 6 coordinating with other departments 7 processing orders and requests Qualifications and skills : 1 Graduation preferred2 Good communication skill 3 Bengali language must needed 4 Basic knowledge of computer 5 Problem solving abilities 6 Customer -focused attitude

We are looking for a dedicated Back Office Executive to join our team in Kitchlu Nagar. The ideal candidate should have 1 to 6 years of experience and will be responsible for ensuring smooth and efficient operational support.**Key Responsibilities:**- **Data Management:** Manage and update databases accurately to ensure information is current and easily accessible.- **Documentation:** Prepare and maintain important documents and reports, ensuring that they are organized and filed properly.- **Communication:** Act as a liaison between different departments to ensure transparency and promote efficient workflow.- **Customer Support:** Handle customer inquiries and support requests, providing timely solutions and maintaining a positive customer experience.- **Inventory Management:** Assist in tracking inventory levels, placing orders when supplies run low, and ensuring that the office is adequately stocked.**Required Skills and Expectations:**Candidates should possess strong organizational skills and attention to detail to ensure tasks are completed accurately. Effective communication skills, both verbal and written, are essential for collaborating with team members and addressing customer needs. Proficiency in basic computer applications, including Excel and Word, is required to manage data and documentation efficiently. The role requires a proactive and reliable individual who can work independently as well as part of a team, demonstrating a strong commitment to completing assignments on time. Flexibility in handling various tasks and the ability to adapt to a fast-paced environment are also key expectations for this position.

Customer Care, Customer Query Handling, Provide best solutions to Customer