We are looking for a dedicated Customer Support Executive to join our team in Amritsar, Shri Guru Ram Dass Jee International Airport. This full-time position is ideal for freshers who have completed their 12th grade. Your role will focus on helping customers with inquiries and providing excellent support.
Key Responsibilities:
- Responding to Customer Inquiries: You will assist customers by answering their questions and addressing their concerns through various communication channels.
- Providing Product Information: You will give accurate information about our products and services, ensuring customers understand their options.
- Resolving Issues: You will help troubleshoot problems and find solutions to enhance customer satisfaction.
- Maintaining Records: You will document customer interactions and feedback, ensuring our records are up to date for future reference.
Required Skills and Expectations:
Candidates should possess strong verbal and written communication skills to interact effectively with customers. You should be patient and have a positive attitude as you handle inquiries and complaints. Basic computer skills are essential to manage customer records and information efficiently. Being a team player and having a willingness to learn are important traits we value. Overall, you should be committed to providing excellent customer service and helping those you interact with.
Experience
Fresher
No. of Openings
96
Education
12th Pass
Role
Customer Support Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Age Limit
18 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab, HRA