Support Manager Job Vacancies in Uttar Pradesh

JOB PURPOSEThe Manager QA/QC will be responsible for managing the complete Quality Assurance and Quality Control function of the organization.The role will ensure that raw materials, manufacturing processes, finished products and dispatches consistently meet approved drawings, specifications, quality standards, customer requirements and applicable compliance requirements.The Manager QA/QC will establish robust quality systems, lead the QA/QC team, control rejection and rework, manage customer complaints and audits, drive root-cause analysis and CAPA, and continuously improve product and process quality.KEY RESPONSIBILITIESA. Quality Assurance - QA Develop, implement and maintain the company's Quality Management System (QMS). Prepare and implement Quality Policies, SOPs, Work Instructions and Inspection Standards. Establish quality objectives, procedures and KPIs. Conduct internal quality and process audits. Ensure compliance with applicable customer and quality requirements. Review and improve existing quality systems and processes. Establish preventive quality controls to minimize defects. Maintain proper quality documentation and records. Promote a Right First Time and zero-defect culture.B. Quality Control - QCManage and monitor quality at all stages:Incoming Material In-Process Finishing Assembly Final Inspection Packing Dispatch Establish inspection standards and checklists. Ensure incoming material inspection. Ensure in-process inspection at critical manufacturing stages. Conduct and monitor final inspection. Verify dimensions, tolerances, appearance, functionality and surface finish. Ensure products conform to approved drawings, samples and specifications. Ensure non-conforming products are properly identified, segregated and controlled.C. Raw Material & Incoming Quality Develop incoming inspection procedures for:o Brasso Irono Zinco Aluminiumo Steelo Bought-out componentso Packaging materials Verify material specifications, dimensions and quality. Monitor supplier quality performance. Coordinate with Purchase and Stores regarding rejected materials. Maintain supplier rejection records and quality performance data.D. In-Process Quality ControlMonitor quality during: Casting Forging Pressing CNC/VMC machining Drilling Tapping Grinding Buffing Polishing Finishing Plating Powder Coating PVD Assembly Responsibilities include: First-piece approval Process inspection Critical dimension monitoring Process parameter control Defect identification Rejection/rework control Process improvementE. Final Inspection & Product ReleaseEnsure finished products are inspected before dispatch for: Dimensions Tolerances Appearance Surface finish Plating/coating Colour/shade Assembly Functionality Strength/performance Packing Labelling QuantityEnsure products are released for dispatch only after meeting defined quality requirements.CUSTOMER QUALITY MANAGEMENT Handle customer quality complaints professionally and promptly. Investigate customer complaints and identify root causes. Prepare 8D, CAPA and Root Cause Analysis reports. Coordinate customer inspections and quality audits. Maintain customer complaint records and trend analysis. Ensure corrective actions are implemented within agreed timelines. Verify effectiveness of corrective actions. Communicate customer-specific requirements to Production and other departments. Monitor customer satisfaction and recurring quality issues.ROOT CAUSE ANALYSIS & CAPALead quality problem-solving using: 5 Why Analysis Fishbone / Ishikawa Pareto Analysis 7 QC Tools Process Analysis Failure AnalysisResponsibilities: Identify root cause rather than only treating symptoms. Raise NCRs for significant non-conformities. Define corrective and preventive actions. Assign responsibility and target dates. Monitor CAPA closure. Verify effectiveness. Prevent recurrence of defects.SUPPLIER QUALITY MANAGEMENT Evaluate and monitor supplier quality performance. Establish supplier quality standards. Conduct supplier audits where required. Monitor supplier rejection and defect trends. Issue Supplier Corrective Action Requests. Work with Purchase for supplier development. Support approval of new suppliers from a quality perspective. Maintain supplier quality scorecards.CUSTOMER & PRODUCT SPECIFICATION CONTROL Ensure availability of approved drawings and specifications. Ensure production works only against approved drawings/samples. Control drawing revisions and specification changes. Ensure customer-specific requirements are communicated to concerned departments. Establish product inspection standards for new products. Participate in NPD, sampling and product development activities.SURFACE FINISH & PLATING QUALITYEnsure quality control of: Polishing Buffing Electroplating Nickel Chrome Brass finishes Antique finishes PVD Powder Coating Other decorative/protective finishesMonitor defects such as: Scratches Dents Colour variation Uneven finish Stains Peeling Poor adhesion Plating defects Surface roughness Coating thickness variationTESTING & CALIBRATION Establish product testing requirements. Ensure availability of appropriate testing equipment. Monitor calibration of measuring and testing instruments. Maintain calibration schedules and records. Ensure measuring instruments are suitable for their intended application. Coordinate external testing/laboratory requirements where necessary.QUALITY TEAM MANAGEMENT Lead the QA/QC team effectively. Define responsibilities and targets for QC Inspectors. Allocate inspection manpower according to production requirements. Train QC personnel on inspection methods and quality standards. Conduct regular quality meetings. Evaluate team performance. Identify training requirements. Develop quality awareness among production employees. Ensure discipline and consistency in inspection practices.PRODUCTION & CROSS-FUNCTIONAL COORDINATIONWork closely with: Production PPC Tool Room NPD/Sampling Purchase Stores Finishing Maintenance Dispatch MerchandisingThe Manager QA/QC should act as a bridge between Quality and Production, ensuring that quality issues are resolved at the process level without unnecessarily affecting production schedules.QUALITY MIS & REPORTINGPrepare and review: Daily Quality Reports Incoming Inspection Reports In-Process Inspection Reports Final Inspection Reports Rejection Reports Rework Reports NCR Reports CAPA Reports 8D Reports Customer Complaint Reports Supplier Quality Reports Quality KPI Reports Monthly Quality MISAnalyse trends for:Rejection Rework Scrap Customer Complaints Supplier Defects Process Defectsand initiate improvement actions.REQUIRED TECHNICAL SKILLSThe candidate should have strong knowledge of: Builder/Architectural Hardware Manufacturing Brass, Iron, Zinc, Aluminium & Steel Products Engineering Drawings GD&T / Basic Tolerances Measuring Instruments AQL & Sampling Incoming/In-Process/Final Inspection Surface Finishing Plating & Coating QMS ISO 9001 Internal Auditing 7 QC Tools SPC Root Cause Analysis CAPA 8D Problem Solving Supplier Quality Calibration Process Auditing Quality DocumentationCOMPUTER SKILLS Advanced MS Excel Quality MIS Quality Dashboards Data Analysis Pareto Charts Rejection Trend Analysis MS Word PowerPoint ERP/MIS softwareEDUCATIONAL QUALIFICATIONB.Tech / B.E. / Diploma in: Mechanical Engineering Production Engineering Industrial Engineering Metallurgy Quality Engineering or related technical discipline.Certification in ISO 9001, Six Sigma, Quality Auditing or Quality Management will be an advantage.EXPERIENCE8-12 years of relevant experience, preferably in: Builder Hardware Architectural Hardware Brass Hardware Iron Hardware Zinc Hardware Aluminium Hardware Sanitary Hardware Metal Components Engineering Manufacturing Export-oriented ManufacturingExperience in international customer requirements, export quality standards and customer audits will be preferred.

* Content planning: Create monthly content calendars for both pages, plan reels and stories in advance, and curate creative ideas according to my niche of beauty + motherhood.* Social media management: Keep both pages active and consistent, understand Instagram trends, and suggest hooks, captions, and cover ideas.* Editing: Basic reel editing and basic iPhone videography. Should be able to shoot and edit content whenever required.* Shoot coordination: Fix makeup shoots and coordinate with photographers, videographers, models, hairstylists, and other team members.* Brand coordination: Handle brand DMs, emails, briefs, deliverables, follow-ups, payments, and collaboration requirements.* Client coordination: Handle makeup enquiries, bookings, client requirements, and follow-ups.* Meta ads: Knowledge of Meta ads for marketing would be preferred. If not, the person should be willing to learn and understand Meta ads.* Daily management: Maintain a proper task list, keep track of pending work, and ensure everything is planned and completed on time.* Travel: Should be comfortable travelling with me for events, shoots, and brand collaborations whenever required.

We are looking for a creative, detail-oriented, and highly organized Event Planner to manage and execute celebrations ranging from birthdays and baby showers to corporate events and festive occasions. The ideal candidate will be responsible for understanding client requirements, creating event concepts, coordinating with vendors and internal teams, and ensuring flawless event execution.Key ResponsibilitiesUnderstand client requirements and recommend suitable themes, decor concepts, and event solutions.Conduct client meetings, site visits, and requirement-gathering sessions.Prepare event proposals, quotations, budgets, and presentations.Build and maintain strong relationships with clients to ensure customer satisfaction.Event ExecutionPlan, coordinate, and oversee event setups from start to finish.Ensure timely execution of dcor installations, balloon arrangements, and themed event setups.Coordinate with vendors, freelancers, and internal teams for smooth event delivery.Handle on-site event management and troubleshoot operational challenges.Sales & Business DevelopmentConvert event inquiries into confirmed bookings.Upsell dcor packages, balloon arrangements, activities, return gifts, and customized products.Achieve monthly sales and event booking targets.Vendor & Inventory CoordinationCoordinate with suppliers and vendors for event materials and services.Ensure timely procurement and availability of event-related inventory.Monitor event budgets and maintain cost efficiency.Reporting & DocumentationMaintain records of leads, quotations, bookings, and event execution reports.Share regular updates on event pipelines, customer feedback, and business opportunities.Qualifications & SkillsEducationMinimum 12th Pass

We are seeking an experienced and detail-oriented Manager to oversee conductor quality related standards, Planning, strategies and focusing on Quality corrective actions. The ideal incumbent will work in the Quality Assurance (QA) department, managing customer inspections, responding to RFQs (Requests for Quotation), and preparing, reviewing, and maintaining customer-related quality requirements. Person should have relevant industry experience, demonstrates strong QA planning skills, and is experienced in handling government conductor inspections while ensuring compliance with quality standards and regulatory requirements.Minimum 4+ years of experience as Quality Assurance Engineer in the electrical or manufacturing sector (preferably in power transmission).

Job Title: Technical Service Manager - Heavy EquipmentJob SummaryWe are seeking an experienced and technically proficient Technical Service Manager to oversee the maintenance, troubleshooting, and technical support of heavy machinery deployed across various project sites. The ideal candidate should possess strong diagnostic skills, in-depth knowledge of heavy equipment systems, and the ability to identify root causes of mechanical, hydraulic, electrical, and engine-related issues while ensuring timely and cost-effective resolutions.The candidate will serve as the primary technical expert, supporting field teams, operators, and management by providing technical guidance, preventive maintenance strategies, and effective solutions to maximize equipment uptime and operational efficiency.Key ResponsibilitiesTechnical Support & TroubleshootingDiagnose and resolve mechanical, hydraulic, electrical, engine, and transmission issues in heavy machinery.Guide site engineers, operators, and maintenance teams in identifying the root cause of equipment failures.Develop and recommend step-by-step troubleshooting procedures for resolving technical issues.Ensure repairs are carried out according to manufacturer specifications and industry best practices.Provide remote technical assistance to project sites whenever required.Educational QualificationB.Tech/B.E. in Mechanical Engineering (preferred) or a closely related engineering discipline.Additional certifications in heavy equipment maintenance or diagnostics will be an advantage.Experience5-10 years of experience in heavy equipment maintenance, technical services, or equipment management.Experience with construction, mining, infrastructure, or equipment rental companies is preferred.Hands-on experience troubleshooting heavy machinery from leading manufacturers is highly desirable.Job TypeFull-TimeWork LocationOffice-based with regular travel to project sites as required.SalaryCompetitive salary based on qualifications and experience.

Job Title: Sales Manager (Real Estate)Location: Noida / NCRExperience: 0

Job Title: Operations ManagerCompany: Greywood Homes (Greywood Realty Pvt. Ltd.)Experience: 2

An HR Manager oversees an organization's human capital, bridging leadership and employees by managing recruitment, employee relations, compliance, payroll, and benefits. They drive company culture, develop HR strategies, handle performance management, and ensure compliance with labor laws to foster a productive workplace.

We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.Key Responsibilities:- Team Leadership: Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- Performance Monitoring: Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- Training and Development: Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- Process Improvement: Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- Reporting: Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- Customer Relationship Management: Engage with customers as necessary to resolve issues and promote a positive customer experience.Required Skills and Expectations:The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.

We are seeking a talented Event Manager with 1 to 3 years of experience to join our team in Sector 143. The ideal candidate will have a professional degree or advanced/higher diploma related to event management.Key Responsibilities:- Plan Events: You will be responsible for organizing and executing various events, including corporate functions, weddings, and social gatherings, ensuring everything runs smoothly.- Budget Management: You will create and manage the event budget, ensuring all expenses are tracked and staying within financial limits.- Vendor Coordination: You will liaise with vendors such as caterers, decorators, and audio-visual teams to secure services and ensure quality delivery for the event.- Logistics Planning: You will handle all logistical aspects, including venue selection, seating arrangements, and transportation coordination for guests.- Client Communication: You will work closely with clients to understand their needs and preferences, providing regular updates and addressing any concerns throughout the planning process.- Team Collaboration: You will collaborate with your team to ensure everyone understands their roles and responsibilities during the event execution.Required Skills and Expectations:The ideal candidate should have excellent organizational and multitasking skills, with the ability to manage multiple projects simultaneously. Strong communication skills are essential, as you will be interfacing with clients and vendors regularly. A creative mindset will help in developing unique event concepts. Proficiency in event management software and tools will be an advantage. As this role is designed for female applicants, a friendly and approachable demeanor is expected to build positive relationships with clients and teams.

To develop strong relationships with existing clients and develop other opportunities across our range of services.Passion to overachieve targets and margins for every event.Responsible for Client Visits/meetings/ Follow-up/Corporate presentations or interacting with them via telephone or written communication.Achieving 100% client satisfaction and client retention.Ability to handle work pressure.Open to Travel as per the requirement .

Customer support job upstox company

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

We have vacant of 5 Construction Manager Jobs in Lucknow, Experience Required : 5 Years Educational Qualification : B.Tech Skill Construction Planning, Construction Project Execution, Civil Construction, Project Execution, Building Construction, Site Operations, Construction, Construction Coordination, Commercial Buildings, Industrial Construction etc.

Key Responsibilities:Manage complete CRM operations and documentation.Schedule and coordinate client meetings.Resolve client queries and ensure smooth communication.Act as the first point of contact for client relationship management.Requirements:Minimum Graduate.Must have proven experience in hardcore CRM within the Real Estate industry.Strong communication, problem-solving, and client-handling skills.Confident, proactive, and detail-oriented.

Own end-to-end design delivery for hospitality projectsguiding concept through construction documentswhile mentoring a team member with strong CAD/3D skills (e.g., AutoCAD, SketchUp,Lumion/Enscape, V-Ray) and balanced creative/technical abilities. Youll ensure brand compliance, drawing quality, accurate take-offs/room matrices, and airtight FF&E specifications aligned to budgets and timelines. Design Implementation: Translate briefs/Design Direction into spatial concepts; validate layouts, adjacencies, and guest-flow for rooms and public areas. Quality Control (QC): Review/mark-up plans, elevations, sections, joinery details, and coordinated MEP/electrical layouts. FF&E/Specs: Oversee room matrices, furniture take-offs, and coordinate with specification packages - confirm fit via CAD against clearances/ergonomics. 3D & Visualization: Set visual standards; review 3D models, materiality, lighting, renders, and virtual walkthroughs for sign-off. Budget & Program: Align specifications to target budgets; sequence deliverables; manage design schedules and revision logs. Knowledge on technical and performance standards to be able toprovide Value Engineered options. Standards & Compliance: Enforce brand standards/ local codes, accessibility norms, and client SOPs; maintain a living standards library. Vendor & Stakeholder Coordination: Interface with Natson Development, and key vendors; support VE (value engineering) without losing intent. People Management: Coach designers with structured reviews, redlines, checklists, and skills development plans.Core Responsibilities Issue and own Design Basis Reports, Material/Finish Schedules, Room Data Sheets, Door/Hardware Schedules, and Mock-up Evaluations. Approve room matrices and FF&E take-offs; ensure Excel trackers are complete, version controlled, and audit-ready. Gatekeep spec software outputs (nomenclature, finishes, codes, warranty notes, fire ratings, installation notes). Validate CAD dimensional fit for all furniture, joinery, and equipment; coordinate with structural/MEP for penetrations and power/data. Direct render/animation pipelines; set scene, camera paths, and review turnarounds for client presentations. Run design risk registers, assumption logs, and change control; keep decisions traceable.

Planning & Scheduling - Prepare & track project schedule using MS Project or Primavera- Create micro-level weekly and monthly plans- Forecast delays & develop mitigation strategiesExecution Monitoring - Supervise day-to-day site activities- Coordinate with site engineers, vendors, contractorsQuality Management - Implement and monitor quality checklists- Ensure adherence to QA/QC standards- Report non-compliances and ensure corrective actionModern Construction Tools - Experience in using tools like AutoCAD, MS Project, Primavera, BIM (preferred)- Knowledge of modern construction materials and techniquesTeam Handling - Lead onsite teams (1020 people)- Manage labor teams, supervisors, and subcontractors- Conduct daily toolbox meetingsCoordination & Reporting - Coordinate with Architects, Consultants & Clients- Weekly progress reports with Gantt Charts- Maintain DPR, WPR & MPRCost & Material Control - Track material consumption vs BOQ- Raise timely indents- Control wastage & unauthorized usageSkills RequiredStrong in MS Project / PrimaveraProficient in Excel, AutoCAD, and site documentationFamiliar with CPM, WBS, Risk ManagementEffective communication & leadershipWorking knowledge of municipal compliance & real estate project documentation

Key Responsibilities :-Project Execution :-Oversee and manage the installation of plumbing, firefighting, electrical, and HVAC systems.Ensure the highest quality of MEP construction work adheres to cost and schedule requirements.Validate design issues related to MEP systems and suggest alternative solutions where necessary.Assist in the scope review, budgeting, and justification of MEP change work orders.Coordination & Communication :- Coordinate with consultants and clients to secure material and work approvals.Direct, monitor, and control the activities of MEP subcontractors.Collaborate with team members to ensure smooth project execution.Design & Documentation :- Draft and read drawings using AutoCAD.Prepare and validate shop drawings.Log and post all MEP changes and as-built information on field drawings.Assist in the receipt and review of MEP submittals.Compliance & Standards :- Ensure construction procedures and practices comply with applicable codes and standards.Validate and review design-related issues for compliance with project requirements.Essential Skills :-Proficiency in AutoCAD for drafting and reading technical drawings.Knowledge of applicable codes and standards in MEP.Strong understanding of construction procedures and practices.Ability to manage and coordinate with subcontractors.Excellent communication and project management skills.