Fresher Support Manager Jobs

As a Customer Relationship Manager, you will play a crucial role in managing and nurturing relationships with our clients to ensure their satisfaction and loyalty. Your responsibilities will include:- **Building Strong Relationships**: Develop and maintain positive interactions with customers, understanding their needs and preferences to enhance their experience.- **Addressing Customer Queries**: Handle customer inquiries and concerns promptly, providing effective solutions to ensure a high level of service and customer satisfaction.- **Gathering Customer Feedback**: Collect feedback from clients about our products and services to identify areas for improvement and support product development.- **Cross-Selling Products and Services**: Identify opportunities to introduce customers to additional products or services that may benefit them, contributing to overall sales growth.- **Maintaining Customer Records**: Keep accurate and updated records of customer interactions and transactions in our database, facilitating efficient communication and follow-ups.To excel in this role, you should have:- **Excellent Communication Skills**: Strong verbal and written communication abilities are essential for effectively interacting with customers and addressing their needs.- **Interpersonal Skills**: A friendly and approachable demeanor is important for building rapport with clients and fostering a positive relationship.- **Problem-Solving Abilities**: Be able to think critically and provide effective solutions to customer issues as they arise.- **Basic Computer Proficiency**: Familiarity with office software and customer management systems will aid in completing daily tasks efficiently.- **Adaptability**: Willingness to learn and adapt to changing customer demands and company procedures, ensuring continuous improvement in service delivery.

As a Service Support Engineer, you will play a crucial role in ensuring customer satisfaction by providing technical assistance and support. Your primary responsibilities will include:- **Technical Support**: Assist customers by troubleshooting and resolving service-related issues. You will be the first point of contact for users needing help with products or services.- **Issue Diagnosis**: Analyze and diagnose technical problems using specific tools and methods. Accurate identification of issues is key to providing effective solutions.- **Documentation**: Maintain accurate records of service requests and resolutions. This information is essential for tracking performance and improving service quality.- **Customer Communication**: Interact with customers in a clear and professional manner. Excellent verbal and written communication skills are necessary to explain technical information to non-technical users.- **Collaboration**: Work alongside other engineers and support teams to share knowledge and resolve complex issues. Teamwork is critical to enhancing service delivery.For this position, candidates should have the following skills and expectations:- **Educational Qualification**: A Diploma in a relevant field is preferred. This provides the foundational knowledge needed for technical support.- **Technical Skills**: Basic understanding of computer systems, software applications, and networking principles. A willingness to learn new technologies is essential.- **Problem-Solving**: Strong analytical skills to identify problems quickly and develop effective solutions.- **Adaptability**: Ability to work in a fast-paced environment and manage multiple tasks efficiently.- **Team Player**: Willingness to collaborate with colleagues and contribute to a positive team atmosphere.

Job Title: Sales Manager (Real Estate)Location: Noida / NCRExperience: 0

We are seeking a dedicated female Human Resource Manager to join our team in Mohali. This is a full-time position suitable for recent graduates or those with up to two years of experience in HR. In this role, you will manage various HR functions and support our workforce.Key Responsibilities:1. **Recruitment and Selection**: You will assist in attracting and hiring the best candidates by posting job openings, screening resumes, and conducting interviews.2. **Employee Onboarding**: You will ensure a smooth transition for new employees by coordinating orientation sessions and helping them understand company policies and procedures.3. **Performance Management**: You will facilitate performance appraisals by preparing evaluation materials and overseeing the appraisal process.4. **Employee Relations**: You will address employee inquiries, resolve conflicts, and maintain a positive work environment through open communication.5. **HR Administration**: You will handle HR documentation and maintain employee records, ensuring compliance with legal standards.Required Skills and Expectations:The ideal candidate should possess strong communication and interpersonal skills to effectively interact with employees at all levels. You should have a good understanding of HR principles and practices. Attention to detail and organizational skills are essential for managing records and processes efficiently. A proactive approach to problem-solving and a willingness to learn will help you thrive in this role. Additionally, familiarity with HR software and tools will be beneficial.a

As a Customer Service Manager, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your main tasks will include managing customer inquiries and solving issues efficiently. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, chat, or email to provide accurate information and resolve issues satisfactorily.- **Manage Customer Complaints:** Listen to complaints patiently and address them promptly, ensuring that each customer feels heard and valued.- **Oversee Support Team:** Supervise the customer service team to ensure they deliver high-quality service. Provide guidance and training when needed to enhance their skills.- **Collect Feedback:** Gather customer feedback to understand their needs better and identify areas for service improvement.- **Develop Service Protocols:** Create and implement protocols and guidelines to improve the efficiency and quality of customer support.**Required Skills and Expectations:**- Excellent verbal and written communication skills are needed to interact effectively with customers and team members.- Problem-solving ability to quickly address customer issues and find appropriate solutions.- Basic computer skills to manage customer inquiries through different platforms efficiently.- A patient and friendly attitude is essential for dealing with diverse customer personalities.- Being a self-starter and organized individual is crucial, especially since this role is work from home.- A strong commitment to providing great customer service and enhancing the customer experience is expected.

Job Title: After Sales ManagerLocation: JalandharExperience: Fresher to 3 YearsJob OverviewWe are looking for a responsible and customer-focused After Sales Manager to handle service operations, client support, and ensure smooth post-sales processesRoles and ResponsibilitiesManage and oversee complete after-sales service operationsEnsure timely installation, servicing, and maintenance at client sitesHandle customer complaints and provide quick resolutionsMaintain good relationships with clients for high satisfactionCoordinate with sales, production, and logistics teamsMaintain service reports, AMC records, and service historyManage spare parts inventory and availabilitySupport and guide service team membersWork on improving service quality and controlling costsSkills & QualificationB.tech / Diploma in MechanicalGood communication and problem-solving skillsBasic technical knowledge (Mechanical/Engineering)Team handling and coordination skillsAbility to manage customer relationshipsKnowledge of service processes and documentation

Provide onsite support for desktops, laptops, printers, scanners, IP phones, UPS, switches,routers, VC systems, CCTV, and other IT equipment. Perform preventive and predictive maintenance of IT equipment. Troubleshoot hardware and software issues (L1L2 support). Install and configure operating systems, software, and network connectivity. Manage incidents and service requests through helpdesk system and ensure SLA compliance. Handle IMAC activities (Install, Move, Add, Change) for IT infrastructure. Coordinate with ISP and third-party vendors for connectivity and warranty/AMC support. Provide Video Conferencing (VC) support including MS Teams, WebEx, and Google Meet. Maintain IT asset inventory and conduct periodic verification. Submit daily activity reports and escalate critical issues when required.

Key Responsibilities Planning & SchedulingProject Charter: Define the projects scope, goals, and deliverables in collaboration with senior management and stakeholders.Work Breakdown Structure (WBS): Break down complex projects into manageable tasks and assign them to the appropriate team members.Timeline Management: Create and maintain detailed project schedules using tools like Gantt Charts or Critical Path Method (CPM). Resource & Budget ManagementBudgeting: Estimate costs, develop a project budget, and ensure all expenses are tracked to prevent budget creep.Resource Allocation: Ensure the right people, equipment, and materials are available at the right time.Vendor Management: Coordinate with external suppliers and contractors to ensure timely delivery of goods and services. Monitoring, Control & QualityRisk Management: Identify potential risks (e.g., supply chain delays, technical glitches) and develop contingency plans.Quality Assurance: Ensure that the final project output meets the specified quality standards and compliance requirements.Stakeholder Communication: Act as the primary bridge between the technical team and senior leadership, providing regular status reports and updates.

Seeking motivated individuals to join as Independent Travel Managers. This is a remote freelance opportunity where your income reflects your effort. Work from anywhere with a stable internet connection Earn commissions in USD with no cap on earnings Free training provided (no prior experience required) Growth potential into Customer Support or Supervisor roles based on performanceResponsibilities:Respond to incoming travel inquiries via calls and emails (no cold calling)Consult clients from the USA, UK, and CanadaAssist with travel bookings, follow-ups, and closing dealsWork during US/UK time zones (may require evenings/nights in India)Earn commissions based on performanceRequirements:Advanced English (spoken and written)PC or laptop (no phones/tablets)Stable internet connectionWillingness to learn and grow in a performance-based roleApplication Process:Complete a 15-minute English assessment (multiple-choice)Attend online training (34 hours/day for 2 weeks)Join live training sessions and begin your freelance journeyImportant Note: Serious Candidates Email Me or Whats App me saying - ''Remote Travel Manager Job'' For Details

About Company:We're CTRL service, a leading mystery shopping company dedicated to helping businesses elevate their customer service through thorough research and detailed analysis. Were on the lookout for a Project Manager who will be key in overseeing our mystery shopping projects, from the early planning stages all the way to completion.https://ctrlservice.in/ Country/Time Zone: IndiaWork Schedule: 6 days per week (day off Sunday)Working Hours: 10:00 AM 7:00 PM, with a 1-hour lunch breakAnnual Paid Leave: 28 calendar daysOvertime: RareBusiness Trips: NoneOther Features: Prompt responses to colleagues on Skype (within 10 minutes) Responses to candidates via messengers and email within 13 working hours Salary + bonuses: (The bonus component is based on the number and complexity of completed projects, and is awarded for each closed review) Key Responsibilities: Project Planning: Develop comprehensive project plans that include timelines, resource needs, and key milestones. Client & Shopper Communication: Serve as the go-to contact for mystery shoppers, keeping lines of communication open and smooth throughout the projects lifecycle. Team Coordination: Work closely with teams such as researchers, analysts, and shoppers to ensure all elements of the project are executed seamlessly. Quality Control: Keep track of project progress and quality, making adjustments where needed and holding regular check-ins to ensure everything stays on course. Data Review: Go through mystery shopping reports, offering actionable insights and recommendations based on findings. Project Reporting: Deliver status updates and final reports to clients, emphasizing key findings and outcomes. Process Optimization: Identify areas for improvement in how we conduct mystery shopping and suggest better methodologies.Goals & Outcomes: Ensure a 95% project completion rate within the first two months. Grow the mystery shopper database by adding at least 100 new candidates every month. Adhere to internal standards for managing project documentation and processes. Ensure all reports and documentation are submitted accurately and on time.Process Expectations: Respond quickly to communication channels (Telegram, WhatsApp, Skype) with minimal delays. Miss no more than 20% of incoming calls. Keep the mystery shopper database up to date and accurate. Provide timely, detailed reports as required.Performance Metrics: Project completion rate: 95% or higher. Monthly database growth: 100+ new shoppers. Adherence to communication and documentation requirements. Requirements: Proven experience in project management, preferably within the mystery shopping or market research industry. Strong organizational and communication abilities. Capable of managing several projects and deadlines at once. Comfortable with data analysis and report preparation. Languages: Hindi, EnglishWhat We Offer: remote work 5/2 working day from 10.00 to 19.00 28 annual paid leaves.

ADVANCE MEDICAL REPRESENTATIVE COURSE (OJT)This is the most advance training process for students who want to join pharmaceutical industry as Medical Representative. This is an ON THE JOB TRAINING. Our course is not limited within the classroom training only, here our students will be directly absorbed by reputed pharmaceutical companies as Trainee Medical Representative where they will go through an on field training by industry professionals for two months, where our students will get whole gamut of professional excellence by learning and continuous practice under the supervision of expert managers. The best part of this training program is , ALL THE STUDENTS WILL GET A COMPULSORY STIPEND UPTO Rs 12000 FOR TWO MONTHS AND EXPERIENCE CERTIFICATE. ALONG WITH THAT STUDENTS WILL BE DIRECTLY ABSORBED BY THE COMPANY ACCORDING TO THEIR PERFORMANCE.ADVANCE TRAINING COURSECourse Duration 3 months (One month classroom and two months OJT or field training)Course Fees Rs 25000 in easy installmentEligibility Any Graduate under the age of 29 years are eligibleIn classroom training (one month) our student go through the syllabus as follows Introduction of pharmaceutical industryHuman Anatomy and PhysiologySystemsMicro-organisms & Antibiotics PharmacologyDiscussion on Medical TerminologyInterview skillsDress CodeDo's and Don'tsRole Play on CommunicationBody language and groomingMock test on interview skillsON THE JOB TRAINING: 2 MONTHS UNDER A PHARMACEUTICAL COMPANYIn OJT or Field training (Two months) our students will learn and perform under supervision. How to discharge the following responsibilities of Medical Representative Every student has to prepare doctor list in his territory by the assistance of his mentor.Students will learn how to meet with doctors and chemists and stockiest and how to do product detailing to doctors.How to generate prescription by convincing doctors and how to generate new customer and increase business.

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Manage day-to-day hotel operations smoothly, Ensure all departments work in coordination (Front Office, Housekeeping, F&B, Maintenance, Recruit, train, schedule, and supervise hotel staff, Monitor staff performance, discipline, and grooming standards, Ensure cleanliness, hygiene, and safety across the propertyMonitor preventive maintenance of rooms and equipment

As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.

As an Airport Manager in Kolkata, you will oversee airport operations, ensuring safety, efficiency, and customer satisfaction. This entry-level role is ideal for someone eager to start their career in the aviation industry.Key Responsibilities:- Manage daily airport operations: You will coordinate various airport activities, ensuring everything runs smoothly from arrivals to departures.- Ensure safety compliance: Your role involves enforcing safety regulations to keep passengers and staff safe at all times.- Oversee customer service: You will handle passenger inquiries and concerns, ensuring a positive travel experience for everyone.- Collaborate with airlines and vendors: Building relationships with airline representatives and service providers will be essential for smooth operations.- Monitor staff performance: You will support and guide airport staff, helping them perform their duties efficiently.Required Skills and Expectations:Candidates should have strong communication skills to interact with staff, passengers, and service providers effectively. Being organized and detail-oriented is crucial for managing multiple tasks and ensuring operations run smoothly. A willingness to learn and adapt to new procedures in a fast-paced environment is important. Since you will work full-time at the office, punctuality and reliability are essential. An educational background of at least 10th pass is required, making this position accessible for entry-level applicants. Enthusiasm for the aviation industry will help you succeed in this role.

The Airport Manager oversees daily operations at the airport in Bhubaneswar, ensuring safety, efficiency, and excellent customer service. This role is ideal for individuals looking to start their career and can adapt to a busy environment. Key responsibilities include:- **Manage Daily Operations**: Supervise all airport activities, ensuring smooth functioning of airport services, including check-in, boarding, and baggage handling. - **Ensure Safety Procedures**: Enforce safety regulations and protocols to protect passengers and staff. Conduct regular inspections to identify and remedy any safety issues. - **Customer Service Oversight**: Address passenger inquiries and complaints efficiently, ensuring a positive travel experience. Work with teams to resolve issues quickly. - **Coordinate with Airlines**: Liaise with airline representatives to manage flight schedules and gate assignments, ensuring timely departures and arrivals. - **Staff Coordination**: Train and supervise airport staff, ensuring they meet performance standards and provide high-quality service.Applicants should possess effective communication skills and be capable of working well under pressure. An understanding of airport operations is beneficial but not required. Attention to detail, good organizational abilities, and a commitment to safety are essential for this role. The ideal candidate is a proactive problem solver who can work collaboratively with various teams in a fast-paced environment.

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Dear candidate,Greeting from Rightfit Resources,we are urgently hiring for As a Tele Sales Officer, you will be responsible for making outbound calls to potential customers to promote and sell products or services. You will need to have excellent communication skills to engage customers and meet sales targets.Key responsibilities include making cold calls to customers, explaining product features and benefits, answering customer questions, and closing sales agreements.To excel in this role, you must have a high school diploma or equivalent qualification, preferably with 0-2 years of experience in sales or telemarketing. Strong verbal communication skills, persistence, and a positive attitude are essential for success in this position. Additionally, you should be comfortable working independently and be self-motivated to achieve sales targets while working from home.directly call us 9160645323

Seeking motivated individuals to join as Independent Travel Managers. This is a remote freelance opportunity where your income reflects your effort. Work from anywhere with a stable internet connection Earn commissions in USD with no cap on earnings Free training provided (no prior experience required) Growth potential into Customer Support or Supervisor roles based on performanceResponsibilities:Respond to incoming travel inquiries via calls and emails (no cold calling)Consult clients from the USA, UK, and CanadaAssist with travel bookings, follow-ups, and closing dealsWork during US/UK time zones (may require evenings/nights in India)Earn commissions based on performanceRequirements:Advanced English (spoken and written)PC or laptop (no phones/tablets)Stable internet connectionWillingness to learn and grow in a performance-based roleApplication Process:Complete a 15-minute English assessment (multiple-choice)Attend online training (34 hours/day for 2 weeks)Join live training sessions and begin your freelance journeySerious Candidates Email Me for Registration link, stating Your Name and the job your applying to - jobwiser@yahoo.com. Alternative email - escape9to5.official@gmail.com

ADVANCE MEDICAL REPRESENTATIVE COURSE (OJT)This is the most advance training process for students who want to join pharmaceutical industry as Medical Representative. This is an ON THE JOB TRAINING. Our course is not limited within the classroom training only, here our students will be directly absorbed by reputed pharmaceutical companies as Trainee Medical Representative where they will go through an on field training by industry professionals for two months, where our students will get whole gamut of professional excellence by learning and continuous practice under the supervision of expert managers. The best part of this training program is , ALL THE STUDENTS WILL GET A COMPULSORY STIPEND UPTO Rs 12000 FOR TWO MONTHS AND EXPERIENCE CERTIFICATE. ALONG WITH THAT STUDENTS WILL BE DIRECTLY ABSORBED BY THE COMPANY ACCORDING TO THEIR PERFORMANCE.ADVANCE TRAINING COURSECourse Duration 3 months (One month classroom and two months OJT or field training)Course Fees Rs 25000 in easy installmentEligibility Any Graduate under the age of 29 years are eligibleIn classroom training (one month) our student go through the syllabus as follows Introduction of pharmaceutical industryHuman Anatomy and PhysiologySystemsMicro-organisms & Antibiotics PharmacologyDiscussion on Medical TerminologyInterview skillsDress CodeDo's and Don'tsRole Play on CommunicationBody language and groomingMock test on interview skillsON THE JOB TRAINING: 2 MONTHS UNDER A PHARMACEUTICAL COMPANYIn OJT or Field training (Two months) our students will learn and perform under supervision. How to discharge the following responsibilities of Medical Representative Every student has to prepare doctor list in his territory by the assistance of his mentor.Students will learn how to meet with doctors and chemists and stockiest and how to do product detailing to doctors.How to generate prescription by convincing doctors and how to generate new customer and increase business.