Support Executive Job Vacancies in Navi Mumbai

We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

Hiring Customer Support Executive (Sales Process)Location: Ghansoli, Navi MumbaiSalary: 17,000 - 20,000 + IncentivesWork from OfficeRoles:- Make outbound calls to customers- Explain services and offers- Generate leads and support salesRequirements:- Fluent in Odia / Bengali / Assamese / Hindi / Marathi (any one)- 12th pass or above- Fresher & experienced both can apply- Basic computer knowledge- Good communication skillsImmediate joiners preferred.

The interested candidate should have a good communication skill in English & Marathi, & experience in providing telephonic support to Banking Sector for Banking Software Support, ERP Support, Core Banking Applications.

Provide end-to-end sales coordination by following up on leads through calls, emails, WhatsApp, and digital platforms. Manage CRM records, track inquiries from various sources, schedule meetings and site visits for the sales team, and ensure timely follow-ups to support lead conversion and business growth.

Role Overview:We are seeking a motivated and customer-focused individual to join our Customer Support team. The role involves handling inbound customer queries related to in-warranty and out-of-warranty services, exception handling, and providing timely resolutions through voice and non-voice channels. This is a process-driven role requiring strong communication, empathy, and problem-solving skills.Key Responsibilities:Handle customer inquiries via phone, email, and other platforms in a timely, professional, and accurate manner.Manage queries related to in-warranty, out-of-warranty, and exception scenarios.Accurately log all interactions in the internal CRM or designated system.Consistently meet individual KPIs, including quality, response time, and customer satisfaction.Adhere to internal customer service processes and compliance standards.Work collaboratively with internal teams to resolve customer issues when required.Key Competencies:Excellent communication skills in: English, Hindi, Telugu, Tamil.Strong customer-centric attitude and ability to handle challenging situations calmly.Basic technical understanding to explain and troubleshoot general product/service issues.Attention to detail and accuracy in data entry and reporting.Eligibility Criteria:Education: Higher Secondary (12th Pass) and above.Experience: Minimum 6 months in customer service or BPO/call center.Work Hours: 9-hour rotational shifts, including weekends (week-offs on rotation).Additional Info: We need Hin/Eng, Tamil, Telegu and Kannada

We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com

Candidates should be proficient in English and possess strong communication and computer skills, including knowledge of Word, Excel, and PowerPoint. Process visa, flight & hotel bookings, maintain the customer track records, prepare the visitation schedules, and coordinate with overseas branches, etc.

About Pyramid Technical Services Pvt. Ltd.Pyramid Technical Services Pvt. Ltd. is a leading engineering and technology solutions company providing end-to-end support in design, procurement, and project execution. We are committed to innovation, reliability, and operational excellence across all our business functions.We are looking for a dedicated and proactive IT Support Executive to join our team and ensure seamless operation of our IT infrastructure across departments.________________________________________Job BriefThe IT Support Executive will serve as the first point of contact for all internal employees experiencing technical issues related to computer systems, hardware, software, and networking. The role requires strong technical knowledge, attention to detail, and excellent communication skills to resolve issues efficiently while maintaining a high level of user satisfaction.________________________________________Key Responsibilities1. Provide first-level technical support (in-person, phone, and email) for all IT-related issues, including hardware, software, network, and applications.2. Diagnose and resolve problems related to desktops, laptops, mobile devices, operating systems (Windows/macOS), and Microsoft Office Suite.3. Troubleshoot network connectivity issues (LAN/WAN, Wi-Fi, VPN) and escalate complex issues to internal or external IT teams/vendors.4. Install, configure, and maintain computer hardware (printers, scanners, peripherals) and software applications.5. Perform regular system updates, patches, and data backups to ensure integrity and security.6. Maintain an up-to-date inventory of all IT assets, hardware, and software licenses.7. Assist in onboarding and offboarding processes setting up or decommissioning IT equipment for employees.8. Document technical issues, resolutions, and create knowledge base articles for internal reference.9. Coordinate with external vendors and service providers for hardware repairs, software licensing, and IT-related procurement.10. Monitor system performance and proactively identify potential issues before they impact operations.11. Ensure antivirus, firewall, and other endpoint security systems are up-to-date and functioning properly.12. Support email account management, user access control, and password reset requests in line with IT policies.13. Assist in implementing and maintaining company-wide IT policies, data security protocols, and user awareness initiatives.14. Provide basic IT training and guidance to employees to enhance system usage efficiency.________________________________________Requirements & Skills1. Hands-on experience supporting Microsoft 365 / Office 365 (Outlook, Word, Excel, PowerPoint, Teams) or Google Workspace (Gmail, Docs, Drive).2. Strong working knowledge of Windows and/or macOS operating systems.3. Basic understanding of networking concepts such as TCP/IP, DNS, and DHCP.4. Proficiency in installation, configuration, and troubleshooting of desktops, laptops, and peripherals.5. Excellent analytical and problem-solving abilities.6. Strong verbal and written communication skills to explain technical concepts clearly to non-technical users.7. Customer-focused attitude with patience and empathy when handling support requests.8. Ability to work independently, prioritize multiple tasks, and perform well under pressure.________________________________________Why Join Pyramid Opportunity to work in a growing, technology-driven organization. Exposure to diverse IT infrastructure and systems. Collaborative and supportive work environment that encourages growth and learning.

You will be responsible for providing excellent customer service through outbound calling, addressing customer queries, resolving issues, and communicating effectively. As a Customer Service Executive, you will handle customer interactions professionally and efficiently in a call center environment. The role requires strong communication skills, patience, and the ability to handle customer concerns with empathy and accuracy. Candidates must be 12th pass with a positive attitude towards customer care. This is a full-time position based in Navi Mumbai, with the requirement to work from the office.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

We have vacant of 100 Customer Support Executive Jobs in Navi Mumbai, for Freshers Educational Qualification : 12th Pass, Other Bachelor Degree Skill Customer Relationship, Customer Service etc.

Desired Candidate ProfileGraduate/Undergraduate candidates can Apply.Inbound/Outbound/Customer Service/Sales process.BFSI and Technical process.1-5 years of experience in tele sales or related field (outbound calling).Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.Roles and ResponsibilitiesMake outbound calls to potential customers to generate leads and convert them into paying clients.Utilize strong communication skills to build rapport with clients over the phone.Identify customer needs and provide solutions through effective sales pitches.Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.Maintain accurate records of all interactions with customers using CRM software.Role: Customer Service & Sales ExecutiveIndustry Type: BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: General Insurance/ Mutual FundRole: BFSI, Investments & Trading - OtherIndustry Type: BPM / BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: BFSI, Investments & Trading - OtherEducationUG: Any Graduate

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Company Name: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceIndustry: BPO / Customer ServiceJob Location: Ghansoli, Navi Mumbai, MaharashtraWork Mode: Work from Office (Onsite)Job Role: Customer Service ExecutiveKey Responsibilities:Handle inbound customer queries and concerns professionally and efficiently.Provide accurate information related to products and services.Log and escalate issues as necessary for quick resolution.Maintain call quality standards and customer satisfaction metrics.Job Details:Job Type: Full-timeShift Timings: Rotational Day Shifts08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PMWeek Off: RotationalSalary:16,000/- in-hand (Non-Lingual)18,000/- in-hand (Lingual)Incentives: Performance-based incentives availableGender: Male & Female (Both can apply)Age Limit: 18 to 34 yearsEligibility Criteria:Education: 12th Pass / GraduateExperience:FresherOR Minimum 6 months of experience in BPO/Customer ServiceLanguage Requirements:Good English CommunicationBasic communication acceptable for candidates with linguistic capabilitiesInterview Process:Mode: Face-to-FaceTimings: 11:00 AM to 05:00 PMDays: Monday to SaturdayVenue Address:Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,Near MTNL Office, Mahape, Navi Mumbai 400710

Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available.

Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of

Make inbound & outbound calls to customers to provide information about their insurance premiums.- Inform customers about due dates and send reminders.- Maintain accurate records of customer interactions and transactions.- Fluent in Hindi and Marathi languages for effective communication with customers.

Urgent Hiring Alert Company - One Point One Solution Job Title: Customer Support Executive Airline Process Location: Turbhe, Navi Mumbai Employment Type: Full-Time Salary: 28,500 CTC 24,000 In-Hand Shift Details: Male: Rotational (24x7) Female: Day (Any 9 hrs till 8 PM) Weekly Off: 1 Rotational Experience: Minimum 6 Months in Customer Service Requirement: Versant Level 4

One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.

Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.

Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.Preparing meeting and training rooms.Answering phones in a professional manner, and routing calls as necessary.Assisting colleagues with administrative tasks.Performing ad-hoc administrative duties.Answering, forwarding, and screening phone calls.Sorting and distributing mail.Hiring, managing, and developing the junior administrative team.Provide excellent customer service.Scheduling appointments.

Make inbound & outbound calls to customers to provide information about their insurance premiums.- Inform customers about due dates and send reminders.- Maintain accurate records of customer interactions and transactions.- Fluent in Hindi and Marathi languages for effective communication with customers. WhatsApp Your CV @HR Renuka - 9892897992