Customer Service Executives (Fresher)

Responsibilities:

€¢ Provide exceptional customer service via phone, email, and chat

€¢ Resolve customer inquiries and complaints promptly and efficiently

€¢ Build and maintain strong relationships with customers

€¢ Identify and escalate customer issues to the appropriate team

€¢ Provide product and service information to customers

€¢ Process orders and handle payments

€¢ Maintain accurate customer records

€¢ Stay up-to-date on company products and services

€¢ Adhere to company policies and procedures

Requirements:

€¢ Excellent communication and interpersonal skills

€¢ Strong problem-solving and analytical abilities

€¢ Ability to work independently and as part of a team

€¢ Proficient in Microsoft Office Suite

€¢ Experience in customer service or a related field

€¢ High school diploma or equivalent

Perks:

€¢ Medical Insurance

• Experience

  0 - 3 Years

• No. of Openings

  3

• Education

  Graduate

• Role

  Customer Service Executives

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office