Customer Service Executives (Fresher)

Vision Mechatronics Pvt Ltd

Responsibilities:

Provide exceptional customer service via phone, email, and chat

Resolve customer inquiries and complaints promptly and efficiently

Build and maintain strong relationships with customers

Identify and escalate customer issues to the appropriate team

Provide product and service information to customers

Process orders and handle payments

Maintain accurate customer records

Stay up-to-date on company products and services

Adhere to company policies and procedures

Requirements:

Excellent communication and interpersonal skills

Strong problem-solving and analytical abilities

Ability to work independently and as part of a team

Proficient in Microsoft Office Suite

Experience in customer service or a related field

High school diploma or equivalent

Perks:

Medical Insurance

Experience : 0 - 3 Years

No. of Openings : 3

Education : B.C.A

Role : Customer Service Executives

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India