Responsibilities:
Provide exceptional customer service via phone, email, and chat
Resolve customer inquiries and complaints promptly and efficiently
Build and maintain strong relationships with customers
Identify and escalate customer issues to the appropriate team
Provide product and service information to customers
Process orders and handle payments
Maintain accurate customer records
Stay up-to-date on company products and services
Adhere to company policies and procedures
Requirements:
Excellent communication and interpersonal skills
Strong problem-solving and analytical abilities
Ability to work independently and as part of a team
Proficient in Microsoft Office Suite
Experience in customer service or a related field
High school diploma or equivalent
Perks:
Medical Insurance