Customer Service Executive - Full Time

Job Responsibilities :-

Ticketing Systems

Helpdesk Software

CRM Ticketing

Bitrix24

Service Request Handling

Process & Coordination

Issue Tracking

Complaint Management

Internal Ticket Coordination

SLA Monitoring

Follow-up & Closure Tracking

Cross-Functional Coordination

Support Role

Sales Support Ticketing

Operations Support

Customer Support Coordination

Back-office Ticket Management

Inside Sales Coordinator

Business Development Support

CRM & Sales Analyst (Junior)

CRM Software

Sales Proposals

Quotation Preparation

Price Quotation

Order Verification

Sales Documentation

Sample Order Processing

Key Skills

Ticket Assignment, Ticket Management, Bitrix24, CRM Ticketing, Task Allocation, SLA Monitoring, Internal Coordination, Follow-ups, MIS Reporting

Preferred candidates from Herbal / Ayurvedic / Nutraceutical / Food Ingredient manufacturing companies with exposure to B2B sales support, CRM handling, ticket assignment, order processing, and sales coordination.

• Experience

  2 - 5 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Service Executive

• Industry Type

  FMCG / Retail / Food / Beverages

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Vashi