Customer Relationship Executive Job Vacancies in Kollam

Job Summary:The Customer Relationship Executive (CRE) is responsible for building and maintaining strong relationships with clients to ensure customer satisfaction, retention, and business growth. This role involves direct interaction with customers, addressing their inquiries, resolving complaints, and proactively identifying opportunities to enhance their experience with the companys products or services.Key Responsibilities:1. Customer Relationship ManagementDevelop and maintain strong relationships with clients to foster loyalty and retention.Act as the primary point of contact for customer inquiries, issues, and requests.Provide personalized assistance and ensure customers receive a positive experience.2. Customer Support & Issue ResolutionHandle customer complaints efficiently and professionally, ensuring timely resolution.Collaborate with internal departments (sales, support, finance, etc.) to resolve customer concerns.Maintain accurate records of customer interactions, feedback, and resolutions.3. Sales & Business Development SupportIdentify and pursue opportunities to upsell or cross-sell products and services.Assist in generating leads and nurturing potential customers.Follow up with customers to encourage repeat business and referrals.4. Customer Engagement & Retention StrategiesConduct customer satisfaction surveys and analyze feedback to improve service quality.Organize customer engagement programs, webinars, and loyalty initiatives.Proactively reach out to customers to ensure continued satisfaction.5. Administrative & Reporting DutiesMaintain detailed records of customer interactions using CRM software.Prepare reports on customer trends, complaints, and feedback for management review.Stay updated on company products, services, and industry trends.Required Skills & Qualifications:Bachelors degree in Business Administration, Marketing, Communications, or a related field.share your cv to whatsapp 8075361474

A leading financial agency requiresOFFICE STAFF (female)+2 and above ms office and excel must)kollam onlyCRE (FIELD WORK) (male / female)DRA required +2 and abovekollam, tvm, pathanamthittaTEAM LEADER (field work) (male)degree and above(minimum one year experience in NBFC)kollam, tvm, pathanamthittaMANAGER (male)degree and aboveminimum one year experience in NBFCkollam and pathanamthittaworking in NBFC or loan recovery and collectionMinimum one year experience in similar field must have two wheeler with valid licenceAttractive commission / salary TA + INCENTIVES and other additional benefits

Service advisor or Floor supervisor exp in Automobile IndustryWork Loc: Calicut, Ernakulam, Kollam

[1:44 pm, 24/09/2022] Arun Aliyan: Looking for Malayalam candidates only.Responsibilities of candidates include: Guiding and helping our customers to use our application and services Generating sales leads that develop into new customers Identifying and assessing customers needs to achieve satisfaction[1:44 pm, 24/09/2022] Arun Aliyan: Features and benefits:Daily Incentives + Special Incentives,No sales target,Permanent Work from home,Flexible work hours.Selection Process: Telephonic Interview. One week of training will be provided for selected candidates and there will be 10 assessments (includes 7 theory and 3 practicals) Candidates who successfully complete training and 10 assessment will be appointed as Certified Relationship Managers

Dear Candidates, opening for all Kerala Post- Relationship OfficerAge -22-35Sector -Banking Insurance-convert bank customers to insurance