Customer Care Job Vacancies in Salt Lake

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.

An entry-level, full-time, or rotational shift role focused on supporting customers, managing loan application processes, and handling user queries, primarily in Kolkata.

As a Recruitment Manager, your primary responsibility will be to oversee the entire recruitment process, from sourcing candidates to onboarding. You will be responsible for developing recruitment strategies, conducting interviews, and managing the hiring process. Additionally, you will need to collaborate with different departments to understand their hiring needs and ensure a smooth recruitment process. To excel in this role, you must possess excellent communication skills, both written and verbal. You should have a keen eye for talent and be able to assess candidates effectively. Strong organizational skills are essential to juggle multiple responsibilities and meet deadlines. A basic understanding of HR practices and recruitment tools will be beneficial in this role. Additionally, the ability to work independently and as part of a team is crucial to succeed as a Recruitment Manager. Overall, we are looking for a proactive and detail-oriented individual who is passionate about finding the right talent for our organization. If you meet the qualifications and are ready to take on this challenging yet rewarding role, we encourage you to apply.

As a Business Development Manager, your main responsibilities will involve identifying new business opportunities, building relationships with potential clients, and driving growth for the company. You will be expected to research market trends, develop strategies to expand the customer base, and meet sales targets to increase revenue.Key Responsibilities:- Research and identify potential clients and new markets to expand the business.- Develop and maintain relationships with key stakeholders to drive growth and achieve sales goals.- Create and implement strategic business development plans to increase revenue and market share.- Collaborate with internal teams to ensure smooth execution of business development strategies.Required Skills and Expectations:- Minimum of 2-5 years of experience in business development or a related field.- Strong communication and interpersonal skills to effectively engage with clients and stakeholders.- Excellent analytical and problem-solving abilities to identify business opportunities and address challenges.- Ability to work independently and as part of a team to achieve targets and drive business growth.- High school diploma or equivalent education required.

Hiring: Customer Support AssociateSalt Lake, Sector V, Kolkata Work-from-Office Rotational 9-hr shifts (8 AM - 10 PM)Up to 15,000 per monthFreshers & experienced both welcome (HS / Any Graduate)Immediate joiners preferredWhat you'll do :Respond to customer inquiries via chat, email & calls in a timely and professional manner.Maintain accurate records of customer interaction using the CRM system.You'll fit right in if you have:Excellent communication skillsAbility to work in fast-paced environmentsStrong analytical and problem-solving abilitiesHow to apply:Interested candidates send your resume to amrita.roy@jobgenix.co.in Only shortlisted candidates will be contacted.

Hiring for 30 Customer Support Executive Jobs in Saltlake Sector V for Freshers,Required Educational Qualification is : 12th Pass, B.a, B.com with Good Knowledge in Good Communication Skills, English, Bengali, Hindi Bpo, Domestic Bpo, Customer Support, Customer Service, Inbound Calls, Interpersonal Skills Etc.;

Job Openings for 10 Customer Service Associate Jobs for Freshers in Salt Lake, Kolkata having Educational qualification of : 12th Pass with Good knowledge in Customer Care, Customer Guidance etc.

Customer support executive Minimum qualification HS pass No sales no target Urjent hiring Usa international process 5 working days Interested candidates call or message me 7044852320

The primary responsibility of a Customer Care Executive is to provide exceptional customer service and support to clients. This includes answering customer inquiries, resolving customer complaints, and ensuring customer satisfaction. Key responsibilities include:- Handling incoming customer calls and emails in a professional and timely manner- Resolving customer issues and concerns in a courteous and efficient manner- Maintaining customer records and ensuring accurate documentation of interactions- Building and maintaining strong customer relationships

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

At Global Travel Xperts Private Limited, we specialize in providing seamless international travel solutions for our customers. With a strong focus on delivering high-quality travel experiences, we aim to make international journeys convenient, cost-effective, and hassle-free. We are expanding our team and inviting enthusiastic individuals to join us as Travel Advisors.

Key ResponsibilitiesOperations ManagementSupervise day-to-day restaurant operations.Ensure smooth coordination between kitchen, service, and administration.Maintain cleanliness, hygiene, and compliance with safety standards.Staff ManagementRecruit, train, and supervise restaurant staff.Prepare duty rosters and assign tasks.Motivate and monitor staff performance to ensure quality service.Customer ServiceEnsure excellent customer experience.Address complaints and resolve issues promptly.Maintain relationships with regular guests and encourage feedback.Financial & Inventory ControlMonitor budgets, control costs, and maximize profits.Manage cash flow, billing, and accounts.Oversee stock levels, order supplies, and prevent wastage.Marketing & PromotionPlan promotional activities and seasonal offers.Coordinate with marketing teams to attract customers.Manage online presence, reviews, and brand reputation.ComplianceEnsure adherence to food safety and licensing regulations.Maintain health & safety standards.Conduct regular audits and inspections.Skills & QualitiesLeadership and team management.Strong communication and interpersonal skills.Problem-solving and conflict resolution.Financial and business acumen.Ability to work under pressure and multitask.Knowledge of F&B trends and customer preferences.

As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

Product Presentation:Explain insurance products: Provide detailed information about insurance plans, coverage, premiums, benefits, exclusions, etc.Suggest suitable plans: Based on the customers requirements, recommend the right insurance plan that meets their needs.3. Sales and Conversion:Close sales: Persuade and convert prospects into customers, ensuring they understand the terms and conditions before purchase.Provide quotes: Offer premium quotations and any promotional offers.4. Follow-ups and Reminders:Follow-up calls: Call customers who have shown interest but havent yet purchased a policy. Regularly follow up to convert the lead into a sale.Policy reminders: Remind customers about policy renewals, premium dues, or any changes in their policy.5. Handling Objections:Overcome resistance: Address customer concerns, doubts, or objections related to premiums, coverage, or any other aspects.Negotiation: In some cases, negotiate premiums, payment terms, or other policy features.6. Customer Service:Answer queries: Address any questions or doubts regarding existing policies.Provide support: Assist with claims or provide additional details about the policy.7. Data Maintenance & Reporting:Maintain accurate records: Keep customer data and interaction history up-to-date in the CRM system.Provide sales reports: Report daily or weekly sales figures, leads generated, and other performance metrics to the manager or team leader.8. Compliance and Ethics:Adhere to regulations: Ensure all sales activities comply with insurance industry regulations and ethical guidelines.Disclosure: Provide clear and transparent information about the policy terms and conditions to avoid future disputes.FOR MORE DETAILS FEEL FREE TO CONTACT ON THE HR DEPARTMENT.6291764734 (11AM TO 5PM)

Job Title: Business Development ExecutiveCompany: MOIT Be-Connect Services Pvt LtdLocation: Salt Lake Sector 5, WEBEL More, KolkataDepartment: International BPO Outbound UK Voice ProcessEmployment Type: Full-Time________________________________________About UsMOIT Be-Connect Services Pvt Ltd is a leading international BPO specializing in outbound voice-based sales and business development campaigns for overseas clients. We focus on delivering value-driven solutions with integrity, performance, and a customer-first approach.________________________________________Job SummaryWe are hiring experienced and confident Business Development Executives for a UK B2B outbound voice process. The role involves calling small and medium-scale businesses in the UK to sell Card Swiping Machines and offer Business Loans tailored to their needs. This is a performance-driven role with fixed salary and attractive incentives for overachievers.________________________________________Key Responsibilities Make outbound B2B sales calls to UK-based small and medium enterprises. Promote and sell card swiping (POS) machines. Offer and explain business loan options to eligible customers. Understand customer requirements and pitch products accordingly. Achieve and exceed weekly and monthly targets. Maintain accurate and up-to-date customer records in the system. Follow a professional and grammatically correct communication style at all times. Follow up with leads and maintain client relationships.________________________________________Requirements Minimum Qualification: 10th Pass or above. Experience: At least 1 year of experience in outbound international voice process (sales). Excellent verbal communication skills in English must speak fluently with no grammatical errors. Strong sales and negotiation skills. Ability to work under pressure and meet targets. Professional, confident, and persuasive demeanor. Basic computer knowledge (CRM experience is a plus).________________________________________Job Details Shift Timing: 2:30 PM 11:30 PM (IST) Working Days: Monday to Friday Weekends Off: Saturday & Sunday Location: Salt Lake Sector 5, WEBEL More, Kolkata________________________________________Salary & Benefits Fixed Salary (No deduction for targets not met) Lucrative Incentive Scheme for exceeding targets Both Side Cab Facility Free Dinner Provided Supportive and performance-oriented work environment________________________________________Why Join Us? Opportunity to work in an international B2B sales environment Consistent work-life balance with fixed weekend offs Fixed salary with high earning potential through incentives Safe and comfortable commute with meals providedHow to ApplyInterested candidates can: Call us directly at 9330636683 / 9836322352 Send your updated resume to hr@be-connect.co.uk

Urgent hiring for an MNC in Kolkata (Night Shift)Job position: Customer Support ExecutiveJob Perks:Salary 15K to 19K (depending upon experience)Work from officeFixed weekend (Sat & Sun) offFree Cab drop facility providedNo Sales, No TargetTravel Allowance Subsidised mealsPF & ESI availableAttendance allowance of 1k per month providedLucrative bonus of upto 15k annually availableDesired Profile:Must have excellent communication skills in English (both oral and written)Willingness to work in night shift and join ASAPOther Details:Process: inbound voice process (US healthcare)Night shift5 days working & 2 days weekly offLocation Salt Lake, sector -5 , KolkataFor more details, please call or whatsapp as you prefer to HR Jayant, Contact number- 7982605331

*Career Opportunity: Collection Customer Care Executive*Department: CollectionLocation: Ecospace Experienced candidates are invited to submit their resumes hr@retailpe.in https://www.retailpe.in/ Contact Rimi Paul at 7980760641 for further information

We are hiring for international voice process. This is a complete night shift job. We are looking for candidate with good communication skills. Requirements1. Good in English2. Have a laptop3. Good internet connection4. Valid ID5. Flexible to work at night.

Contacting clients in regarding their Online appearance and business boosting. Good Command over English. Develop and Maintain proper interaction and reputation with the clients Understand the business needs of the Clients Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- Freshers must apply & 3 years required in web selling or in outbound sales process. Salary hike on last drawn salary Shift: Night: 8pm to 5am Morning: 7pm to 4am

We have vacant of 10 Customer Care Associate Jobs in Salt Lake, Kolkata for Freshers Educational Qualification : 12th Pass Skill Customer Care , Customer Guidance etc.