Customer Service Representative || Freshers & Experienced

Damyanti Ventures

0 - 5 Years
10 Openings
1.3 - 3.0 Lac/Yr
Posted 5 days ago
Telephonic interview
Kolkata - Park Street, Kolkata - Salt Lake, Kolkata - Golpark, Kolkata

Key Skills

Voice Process Outbound Sales Inbound Customer Service

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Job Description

As a Customer Care Agent, your responsibilities will include:

- Handling inbound and outbound calls from customers with professionalism and courtesy

- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner

- Building rapport with customers to promote brand loyalty and repeat business

- Meeting or exceeding sales targets through effective communication and persuasion techniques

- Documenting all customer interactions and maintaining accurate records in the company's CRM system

- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

Experience
0 - 5 Years
No. of Openings
10
Education
Higher Secondary
Role
Customer Care Agent
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Damyanti Ventures

Mr. Pravash Chandra Pati, the name in itself stands at a high pedestal in the world of Advertising, Communication & Branding. With the unique vision to transform and modify the strategic anecdotes of Advertising in Eastern India, he laid the foundation of Damayanti, aiming towards providing clients all around the best services. Damayanti is the One-Stop solution for all the media-planning needs and thus, it is our promise and moral commitment to shape your product in such a way that it turns out to be the most reliable and trusted name in the world of branding and image building.