Customer Care Fresher Jobs in Salt Lake

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with assistance. Your primary responsibility will be to handle calls, address customer inquiries, and promote the companys services. **Key Responsibilities:**- **Customer Interaction:** Engage with customers through inbound and outbound calls to address their queries and provide necessary support, ensuring a positive customer experience.- **Product Promotion:** Inform customers about products and services, highlighting features and benefits to encourage interest and potential sales.- **Data Management:** Accurately log call details and customer information into the system. This helps in tracking customer interactions and improving service quality.- **Problem Resolution:** Assist customers in resolving any issues they may have with services or products, aiming for quick and satisfactory solutions.- **Feedback Collection:** Gather customer feedback during calls to understand their needs better and report this information internally to enhance service offerings.To excel in this role, you should possess strong communication skills, both verbal and written, to effectively convey information. Good listening skills are necessary to understand customer concerns accurately. Basic knowledge of computer systems and data entry is expected, along with a willingness to learn. You should be able to work efficiently under pressure and should be goal-oriented with a positive attitude. Being a 12th pass is the minimum educational qualification required, and prior experience, though helpful, is not mandatory.

We are looking for a dedicated Customer Support Executive to join our team in Salt Lake, Kolkata. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass. As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and answer their queries. Your role is vital in ensuring customer satisfaction and building a positive relationship with our clients.Key Responsibilities:1. **Respond to Customer Inquiries**: Assist customers by answering their questions through phone, email, or chat. You must provide clear, helpful responses to enhance their experience.2. **Issue Resolution**: Identify and solve customer issues promptly. This may involve troubleshooting problems or escalating matters to the appropriate teams, ensuring a smooth resolution process.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving our services over time.4. **Feedback Collection**: Gather customer feedback on products and services. Sharing insights with the team will contribute to better service and product improvements.5. **Team Collaboration**: Work closely with team members and other departments to address customer needs effectively. Good communication will foster cooperation and enhance overall performance.Required Skills and Expectations:We expect you to have excellent communication skills, both written and verbal, and be able to explain complex information clearly. A strong problem-solving attitude and a friendly demeanor are essential. You should be patient and empathetic, capable of handling challenging situations calmly. Familiarity with computer systems and the ability to learn new software quickly are also important. Drop facilities will be provided during odd shifts. Contact HR Ankita or DM resume.

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

An entry-level, full-time, or rotational shift role focused on supporting customers, managing loan application processes, and handling user queries, primarily in Kolkata.

Hiring: Customer Support AssociateSalt Lake, Sector V, Kolkata Work-from-Office Rotational 9-hr shifts (8 AM - 10 PM)Up to 15,000 per monthFreshers & experienced both welcome (HS / Any Graduate)Immediate joiners preferredWhat you'll do :Respond to customer inquiries via chat, email & calls in a timely and professional manner.Maintain accurate records of customer interaction using the CRM system.You'll fit right in if you have:Excellent communication skillsAbility to work in fast-paced environmentsStrong analytical and problem-solving abilitiesHow to apply:Interested candidates send your resume to amrita.roy@jobgenix.co.in Only shortlisted candidates will be contacted.

Hiring for 30 Customer Support Executive Jobs in Saltlake Sector V for Freshers,Required Educational Qualification is : 12th Pass, B.a, B.com with Good Knowledge in Good Communication Skills, English, Bengali, Hindi Bpo, Domestic Bpo, Customer Support, Customer Service, Inbound Calls, Interpersonal Skills Etc.;

Job Openings for 10 Customer Service Associate Jobs for Freshers in Salt Lake, Kolkata having Educational qualification of : 12th Pass with Good knowledge in Customer Care, Customer Guidance etc.

Customer support executive Minimum qualification HS pass No sales no target Urjent hiring Usa international process 5 working days Interested candidates call or message me 7044852320

The primary responsibility of a Customer Care Executive is to provide exceptional customer service and support to clients. This includes answering customer inquiries, resolving customer complaints, and ensuring customer satisfaction. Key responsibilities include:- Handling incoming customer calls and emails in a professional and timely manner- Resolving customer issues and concerns in a courteous and efficient manner- Maintaining customer records and ensuring accurate documentation of interactions- Building and maintaining strong customer relationships

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

At Global Travel Xperts Private Limited, we specialize in providing seamless international travel solutions for our customers. With a strong focus on delivering high-quality travel experiences, we aim to make international journeys convenient, cost-effective, and hassle-free. We are expanding our team and inviting enthusiastic individuals to join us as Travel Advisors.

As a Customer Care Agent, your responsibilities will include:- Handling inbound and outbound calls from customers with professionalism and courtesy- Providing excellent customer service by addressing various inquiries and resolving complaints in a timely manner- Building rapport with customers to promote brand loyalty and repeat business- Meeting or exceeding sales targets through effective communication and persuasion techniques- Documenting all customer interactions and maintaining accurate records in the company's CRM system- Collaborating with other team members to ensure seamless customer experiences and consistent service delivery.

Urgent hiring for an MNC in Kolkata (Night Shift)Job position: Customer Support ExecutiveJob Perks:Salary 15K to 19K (depending upon experience)Work from officeFixed weekend (Sat & Sun) offFree Cab drop facility providedNo Sales, No TargetTravel Allowance Subsidised mealsPF & ESI availableAttendance allowance of 1k per month providedLucrative bonus of upto 15k annually availableDesired Profile:Must have excellent communication skills in English (both oral and written)Willingness to work in night shift and join ASAPOther Details:Process: inbound voice process (US healthcare)Night shift5 days working & 2 days weekly offLocation Salt Lake, sector -5 , KolkataFor more details, please call or whatsapp as you prefer to HR Jayant, Contact number- 7982605331

*Career Opportunity: Collection Customer Care Executive*Department: CollectionLocation: Ecospace Experienced candidates are invited to submit their resumes hr@retailpe.in https://www.retailpe.in/ Contact Rimi Paul at 7980760641 for further information

Contacting clients in regarding their Online appearance and business boosting. Good Command over English. Develop and Maintain proper interaction and reputation with the clients Understand the business needs of the Clients Convince the clients and make them to invest on new Projects with the organization Outbound Voice process B2B Sales Process Experience- Freshers must apply & 3 years required in web selling or in outbound sales process. Salary hike on last drawn salary Shift: Night: 8pm to 5am Morning: 7pm to 4am

Freshers candidate needed

We are hiring for international voice process. This is a complete night shift job. We are looking for candidate with good communication skills. Requirements1. Good in English2. Have a laptop3. Good internet connection4. Valid ID5. Flexible to work at night.

Exciting Job Opportunity with an MNC in Kolkata (Night Shift) Location: Salt Lake, Sector-5, Kolkata Salary: 15,000 - 19,000 (based on experience) Work Mode: On-site Week-offs: Fixed weekends (Saturday & Sunday)Why Join Us? Perks & Benefits:Free cab drop facility No sales, no targets Travel allowance Subsidized meals PF & ESI benefits Attendance allowance of 1,000/month Annual bonus opportunity of up to 15,000 Requirements:Strong communication skills in English (spoken and written) Willingness to work night shifts Prior experience in inbound voice processes, preferably in US healthcare, is a plus.Process:Inbound voice (US healthcare domain). Interested? Call HR - Sumit at 7005137976 to apply!Dont miss this opportunity to work with a leading multinational company and grow your career.

We are looking for a dedicated and customer-oriented & Customer Support candidate to join our team and candidate will play a crucial role in maintaining customer satisfaction by addressing inquiries, resolving issues, and providing exceptional support to our customers.Requirement--We are looking for below languages that areEnglish, Hindi, Odia, Bengali, Assamese, -Good Communication skill

We have vacant of 10 Customer Care Associate Jobs in Salt Lake, Kolkata for Freshers Educational Qualification : 12th Pass Skill Customer Care , Customer Guidance etc.

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.

Freshers candidate needed