Female - Hiring For Insurance Customer Care Executive

Gajraj Kia

product presentation:

explain insurance products: provide detailed information about insurance plans, coverage, premiums, benefits, exclusions, etc.

suggest suitable plans: based on the customer’s requirements, recommend the right insurance plan that meets their needs.

3. sales and conversion:

close sales: persuade and convert prospects into customers, ensuring they understand the terms and conditions before purchase.

provide quotes: offer premium quotations and any promotional offers.

4. follow-ups and reminders:

follow-up calls: call customers who have shown interest but haven’t yet purchased a policy. regularly follow up to convert the lead into a sale.

policy reminders: remind customers about policy renewals, premium dues, or any changes in their policy.

5. handling objections:

overcome resistance: address customer concerns, doubts, or objections related to premiums, coverage, or any other aspects.

negotiation: in some cases, negotiate premiums, payment terms, or other policy features.

6. customer service:

answer queries: address any questions or doubts regarding existing policies.

provide support: assist with claims or provide additional details about the policy.

7. data maintenance & reporting:

maintain accurate records: keep customer data and interaction history up-to-date in the crm system.

provide sales reports: report daily or weekly sales figures, leads generated, and other performance metrics to the manager or team leader.

8. compliance and ethics:

adhere to regulations: ensure all sales activities comply with insurance industry regulations and ethical guidelines.

disclosure: provide clear and transparent information about the policy terms and conditions to avoid future disputes.

for more details feel free to contact on the hr department.

(11am to 5pm)

• Experience

  1 - 3 Years

• No. of Openings

  10

• Education

  Higher Secondary

• Role

  Customer Care Executive

• Industry Type

  Automobile / Auto Ancillaries

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Saltlake Sector V