BPO Telecaller Jobs For 12th Pass Freshers

As a BPO Telecaller, you will play a crucial role in communicating with customers and providing them with assistance. Your primary responsibility will be to handle calls, address customer inquiries, and promote the company’s services.

**Key Responsibilities:**

- **Customer Interaction:** Engage with customers through inbound and outbound calls to address their queries and provide necessary support, ensuring a positive customer experience.

- **Product Promotion:** Inform customers about products and services, highlighting features and benefits to encourage interest and potential sales.

- **Data Management:** Accurately log call details and customer information into the system. This helps in tracking customer interactions and improving service quality.

- **Problem Resolution:** Assist customers in resolving any issues they may have with services or products, aiming for quick and satisfactory solutions.

- **Feedback Collection:** Gather customer feedback during calls to understand their needs better and report this information internally to enhance service offerings.

To excel in this role, you should possess strong communication skills, both verbal and written, to effectively convey information. Good listening skills are necessary to understand customer concerns accurately. Basic knowledge of computer systems and data entry is expected, along with a willingness to learn. You should be able to work efficiently under pressure and should be goal-oriented with a positive attitude. Being a 12th pass is the minimum educational qualification required, and prior experience, though helpful, is not mandatory.

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Salt lake sector 5 webel more near webel bhaban stesalit tower 8 floor ep gp block