Openings For Customer Support Executive || Freshers & Experienced

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction.

Key Responsibilities:

- Respond to Customer Inquiries: Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.

- Resolve Issues: Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.

- Maintain Customer Records: Update and manage customer information in our database, ensuring accuracy and confidentiality of data.

- Follow Up with Customers: Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.

- Collaborate with Team Members: Work closely with other team members and departments to ensure a seamless experience for customers.

Required Skills and Expectations:

- Good Communication Skills: You should be able to clearly express ideas and provide information in a friendly manner to customers.

- Problem-Solving Ability: Ability to think on your feet and provide effective solutions quickly will be crucial.

- Basic Computer Skills: Familiarity with computers and common software applications is necessary for managing customer information.

- Team Player: You should be willing to work collaboratively with colleagues to achieve common goals.

- Positive Attitude: A friendly and positive demeanor is essential to create a pleasant experience for customers.

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Salt lake