Customer Care Job Vacancies in Lower Parel

Job Title: Customer Support ExecutiveExperience Required: 24 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background)24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.

Job Title: Service AdvisorLocation: Lower Parel, Mumbai Experience: 5-10 Years (Preferably with Premium/Luxury Automotive Brands)Roles & Responsibilities:Understand their vehicle service requirements.Prepare detailed job cards and explain recommended services or repairs.Coordinate with the workshop team to ensure timely completion of jobs.Provide accurate cost estimates and obtain customer approval before commencing work.Conduct vehicle inspections with customers.Communicate service progress updates and address any customer concerns promptly.Ensure quality checks are completed before vehicle delivery.Maintain customer records, invoices, and service documentation.Promote value-added services and periodic maintenance programs.Qualification & Skills Diploma/Degree in Automobile or Mechanical Engineering preferred.Strong communication and interpersonal skills.Excellent knowledge of automotive systems and service procedures.Customer-centric approach with problem-solving ability.Proficiency in using CRM software.

We have vacant of 1 Business Development Associate Job in Lower Parel, Mumbai, Experience Required : 3 Years Educational Qualification : B.Com, Post Graduate Diploma Skill Customer Care, Problem Solving, Strategic Communication, B2B Sales, Marketing Communication, Sales Relationship, Confidence, Convincing Power, Inside Sales, Sales Business Development, Analytical Ability, Lead Generation, b2c Marketing, Negotiation Skills, Marketing, Retail Sales Marketing etc.

Customer Support Executive Torero Softwares Ltd (Medica Ultimate) Location: Lower Parel East, Mumbai Job Type: Full-timeAbout Torero Softwares Ltd:Torero Softwares Ltd provides Medica Ultimate, a trusted ERP solution for Pharma, FMCG, Surgical, General, Generic sector CNF, distributors, and retailers across India. Our software helps businesses manage operations efficiently, stay GST-compliant, and drive growth.Role Overview:We are hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.Key Responsibilities: Client Assistance Provide step-by-step guidance to resolve software, accounting, and GST-related queries. Software Training Conduct hands-on training to help users understand and maximize Medica Ultimates features. Collaboration & Learning Work with the technical team to stay updated on new software enhancements.Who Can Apply? Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!) Alternative Eligibility: 12th pass with experience in customer support (preferably software-related). Skills Required:Strong communication & problem-solving skills.Basic accounting & GST knowledge.Familiarity with remote support tools (e.g., Anydesk, TeamViewer) is a plus. (Optional)Work Schedule: Monday to Saturday 10:00 AM to 7:00 PMWhy Join Us? Hands-on Experience Work with a well-established ERP solution. Career Growth Opportunities to learn and develop professionally. Supportive Team Work in a collaborative and learning-focused environment. Apply Now!Send your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.

What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role6 mo customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Job Location :- Goregaon, Mumbai, MaharashtraSalary :- Upto 3.60 LPAJob Category: Customer Service Representative - Voice and ChatJob Type: Full TimeJob Location: Mumbai Maharashtra

Customer Care ExecutiveJob Description:We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. The ideal candidate will have excellent communication skills, a strong customer focus, and the ability to handle inquiries and issues with professionalism and efficiency.Key Responsibilities:-Customer Interaction:Handle inbound and outbound calls, emails, and chat inquiries from customers, providing timely and accurate information.Issue Resolution: Address customer complaints and issues effectively, ensuring a positive experience and quick resolution.Product Knowledge: Maintain a comprehensive understanding of the company's products and services to assist customers effectively.IVR System Management:Utilize and navigate the IVR system to manage customer calls and route inquiries to the appropriate departments.Record Keeping: Document all customer interactions, including inquiries, complaints, and feedback, in the customer relationship management (CRM) system.Follow-Up: Conduct follow-ups with customers to ensure satisfaction and gather feedback on services provided.Team Collaboration: Work closely with team members and other departments to resolve complex customer issues and improve service delivery.Performance Metrics: Meet or exceed performance targets, including call handling time, resolution rates, and customer satisfaction scores.Qualifications:- Previous experience in a customer service or customer care role is preferred.- Excellent verbal and written communication skills.- Strong problem-solving abilities and a customer-oriented mindset.- Familiarity with CRM software and IVR systems is a plus.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Skills:- Strong interpersonal skills and the ability to build rapport with customers.- Patience and empathy when dealing with customer inquiries.- Attention to detail and accuracy in documentation.

Customer Service &Order Taking:Provide excellent service to all guests, ensuring a welcoming and enjoyable dining experience.Food and Beverage Service:Serve food and beverages to guests, maintaining a high standard of service and presentation.Maintain cleanliness and organization of the dining area, including tables, chairs, and floors.Work effectively with kitchen staff, bartenders, and other service crew members to ensure smooth operations.Process guest payments, including handling cash and operating point-of-sale (POS) systems.Address and resolve guest complaints or issues promptly and professionally.Qualifications:Previous experience in a similar role in a restaurant or bar setting is preferred.Fluency in English is required.Ability to work well in a team-oriented environment.A passion for providing exceptional customer service.Maintain a high level of professionalism and a positive attitude.

Looking For Restaurant Staff, Keeping restaurant clean and take care of customer

FEMALE CANDIDATES APPLY WHO CAN JOIN IMMEDIATELYCoordinate executive communications, including taking calls, responding to emails and interfacing with clients.Should be able to draft emails/Correspondence.Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software.Exceptional interpersonal skill.Prepare internal and external corporate documents for team members and industry partners.Coordinate with Inter-department for ReportsSchedule meetings and appointments and manage travel itinerariesArrange corporate events to take place outside of the workplace.Maintain an organized filing system of paper and electronic documentsUphold a strict level of confidentialityDevelop and sustain a level of professionalism among staff and client

Handling Walk in Customer to make them convince to buy existing Designs. Tele-call to the customer to make them aware about platform and invite them to visit our website Tele-call to the customer to make sale over call Dealing with incoming email, chats and calls. Correspond on behalf of the management. Create sales material to present to customers. Recording all successful and unsuccessful attempts to close sales Understand the customer jewellery requirement and give them proper solution. Addressing clients' uncertainties, grievances, and suggestions on time Have good communication skills (Marathi / Hindi / English Languages). Noting important details of each conversation

Navkar Business Services was founded in 2016 and has grown into the largest Company in the area since that time. We are an assertive Company providing our clients a full range of services. Our offices are located in Lower Parel West.Customer Service Representative Qualifications / Skills:Customer serviceProduct knowledgeMarket knowledgeQuality focusProblem-solvingDocumentation skillsPhone skillsListeningResolving conflictAnalyzing informationMulti-tasking

understanding client queries, suggesting suitable products & making customers understand it, convincing them to buy, making quote, proforma, invoices, documentation, effective fluent oral & written communication, coordination for sample, payment, dispatch, after sale service, should have very good followup skills candidate must be with good memory power, and organizing skills, task manager, multitasker, ambitious & with a professional attitude.- helping seniors in followups with customer, and coordination for routine office work

Greetings from Mirraw.com,We are looking for Sales and Support Executive,Location - Mumbai (Lower Parel / Currey Road),This role also includes night shifts on a rotational basis.ROLE - 80% Sales , 20% Support Tracking Sales Leads. Good Track record of Sales Coordinating quotes with sales packs Providing Customer Service Managing Customer Accounts Address customer issues and resolve them in a timely and efficient manner.If interested kindly share your updated ResumeRegards,HR Team.

Greetings From Mirraw.com ,We are looking for Team - Lead - Customer Support,Location - Mumbai ( Lower Parel / Currey Road),This role also includes night shifts on a rotational basisIf Interested please revert with your contact details OR Call HR Shivani on

Hiring For Back Office Executive / Data Entry / Voice / Non Voice* Data- Entry process* Customer Support* Backend Executive* Chat Process* Bpo* Exp 0-3 yr* Should have good communication skills* 10th/12th Pass & Any Graduate* No Sales Job

- Speak to leads and address their queries regarding a home loan.- Help the customers in their end-to-end Home Loan process.- Understand the customer requirement and feasibility in detail to suggest optimumhome loan options.- Call/Meet potential leads to convert them and sell them the Home Loans plans.

1. Telesales Executive:- Loan Sales ( Business Loan )2. Cold calling

Telecaller Software Sales (Medica Ultimate) Location: Mumbai, Maharashtra Job Type: Full-timeRole OverviewJoin Torero Softwares Ltd. as a Telecaller Software Sales and play a key role in introducing businesses to Medica ERP software. Youll connect with potential clients, schedule product demos, and assist in closing deals.Key Responsibilities Lead Generation: Make outbound calls to identify potential clients who can benefit from our software. Client Engagement: Explain software features in simple terms and build strong customer relationships. Appointment Scheduling: Set up demo sessions and coordinate with the sales team. Follow-Up & Conversions: Contact leads post-demo, resolve queries, and assist in closing sales. Database Management: Maintain accurate client records and update CRM systems. Reporting & Feedback: Track calls, client interactions, and sales progress while gathering feedback.Requirements Education: Minimum 12th pass or higher. Experience: At least 1 year in sales, telecalling, or marketing (ERP/software sales experience is a plus). Skills: Strong communication and persuasion skills. Basic knowledge of computers and software. Self-motivated and goal-oriented.Why Join Us? Growth Opportunities: Career advancement within the company. Training & Development: Get hands-on learning for career enhancement. Fixed Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM. Supportive Work Culture: Join a dynamic team that values innovation and teamwork. How to ApplySend your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.

Job Title: Customer Support ExecutiveExperience Required: 2-4 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background). 24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.

Candidate need good in excel and net serfing for gov. documents form fillingTasksUrgent required candidate for Quotation preparation, Data entry in softwareRequirementsDecent experience of data entry. No sales target. Candidate preffered from nearby locationBenefitsYearly bonus, Yearly 30 LeavesJob Location :- Vashi, Navi Mumbai, MaharashtraSalary :- 15,000-20,000 INR Per MonthJob Category: Back Office ExecutiveJob Type: Full TimeJob Location: Vashi Navi Mumbai Maharashtra