Customer Support Representative

What You€™ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you€™ll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it€™s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you€™ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You€™ll

Answer incoming communications from customers

Connect and resolve issues with customers using via verbal & written communication

What You Bring to the Role

6 mo customer service experience

Ability read, write and speak English at a strong proficiency level

Computer literacy

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values.

Monthly CTC between INR 30,000 €“ 41,000 with additional performance bonus opportunities.

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Must be able to work on a rotating schedule and weekends/holidays if needed.

Job Location :- Goregaon, Mumbai, Maharashtra

Salary :- Upto LPA

Job Category: Customer Service Representative - Voice and Chat

Job Type: Full Time

Job Location: Mumbai Maharashtra

• Experience

  1 - 5 Years

• No. of Openings

  5

• Education

  10th Pass

• Role

  Customer Support Representative

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office