customer support executive β torero softwares ltd (medica ultimate)
π location: lower parel east, mumbai
πΉ job type: full-time
about torero softwares ltd:
torero softwares ltd provides medica ultimate, a trusted erp solution for pharma, fmcg, surgical, general, generic sector cnf, distributors, and retailers across india. our software helps businesses manage operations efficiently, stay gst-compliant, and drive growth.
role overview:
we are hiring a customer support executive to assist clients with software-related queries, accounting, and gst. this role also includes training customers on medica ultimate to ensure smooth adoption and usage.
key responsibilities:
β
client assistance β provide step-by-step guidance to resolve software, accounting, and gst-related queries.
β
software training β conduct hands-on training to help users understand and maximize medica ultimateβs features.
β
collaboration & learning β work with the technical team to stay updated on new software enhancements.
who can apply?
β education: commerce graduate preferred. (freshers with accounting & gst knowledge are welcome!)
β alternative eligibility: 12th pass with experience in customer support (preferably software-related).
β skills required:
strong communication & problem-solving skills.
basic accounting & gst knowledge.
familiarity with remote support tools (., anydesk, teamviewer) is a plus. (optional)
work schedule: π monday to saturday | 10:00 am to 7:00 pm
why join us?
π hands-on experience β work with a well-established erp solution.
π career growth β opportunities to learn and develop professionally.
π supportive team β work in a collaborative and learning-focused environment.
π© apply now!
send your cv via whatsapp: , email: , or call: .
Experience
0 - 3 Years
No. of Openings
12
Education
Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, B.B.A, B.Com, M.B.A/PGDM, M.Com, I.C.W.A, Integrated PG
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
204/205 Creative Industrial Centre, 2nd Floor, N.M. Joshi Marg, Next to HP Petrol Pump, Lower Parel