Customer Support Executive β Torero Softwares Ltd (Medica Ultimate)
π Location: Lower Parel East, Mumbai
πΉ Job Type: Full-time
About Torero Softwares Ltd:
Torero Softwares Ltd provides Medica Ultimate, a trusted ERP solution for Pharma, FMCG, Surgical, General, Generic sector CNF, distributors, and retailers across India. Our software helps businesses manage operations efficiently, stay GST-compliant, and drive growth.
Role Overview:
We are hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.
Key Responsibilities:
β
Client Assistance β Provide step-by-step guidance to resolve software, accounting, and GST-related queries.
β
Software Training β Conduct hands-on training to help users understand and maximize Medica Ultimateβs features.
β
Collaboration & Learning β Work with the technical team to stay updated on new software enhancements.
Who Can Apply?
β Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!)
β Alternative Eligibility: 12th pass with experience in customer support (preferably software-related).
β Skills Required:
Strong communication & problem-solving skills.
Basic accounting & GST knowledge.
Familiarity with remote support tools (., Anydesk, TeamViewer) is a plus. (Optional)
Work Schedule: π Monday to Saturday | 10:00 AM to 7:00 PM
Why Join Us?
π Hands-on Experience β Work with a well-established ERP solution.
π Career Growth β Opportunities to learn and develop professionally.
π Supportive Team β Work in a collaborative and learning-focused environment.
π© Apply Now!
Send your CV via WhatsApp: , Email: , or Call: .
Experience
0 - 3 Years
No. of Openings
12
Education
Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, B.B.A, B.Com, M.B.A/PGDM, M.Com, I.C.W.A, Integrated PG
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
204/205 Creative Industrial Centre, 2nd Floor, N.M. Joshi Marg, Next to HP Petrol Pump, Lower Parel