Telecaller & Customer Care

Jewel Casa

1 - 2 Years
1 Openings
1.8 - 2.0 Lac/Yr
Face-to-Face interview
Lower Parel, Mumbai

Key Skills

Good Verbal Skills Hindi & English Jewelry & Diamonds Knowledge Computer Literate Knowledge Of Excel Customer Care

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Job Description

• handling walk in customer to make them convince to buy existing designs.

• tele-call to the customer to make them aware about platform and invite them to visit our website

• tele-call to the customer to make sale over call

• dealing with incoming email, chats and calls.

• correspond on behalf of the management.

• create sales material to present to customers.

• recording all successful and unsuccessful attempts to close sales

• understand the customer jewellery requirement and give them proper solution.

• addressing clients' uncertainties, grievances, and suggestions on time

• have good communication skills (marathi / hindi / english languages).

• noting important details of each conversation

Experience
1 - 2 Years
No. of Openings
1
Education
Secondary School
Role
Customer Care Executive
Industry Type
Jewelry / Gems / Precious Stones
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Jewel Casa

JewelCasa is premium B2B online jewelry e-commerce platform in India that provides an effortless way for jewelry retailers to buy from a diverse range of premium at competitive wholesale prices and prompt delivery.