Support Executive Job Vacancies in Lower Parel

Job Title: Customer Support ExecutiveExperience Required: 24 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background)24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.

Customer Support Executive Torero Softwares Ltd (Medica Ultimate) Location: Lower Parel East, Mumbai Job Type: Full-timeAbout Torero Softwares Ltd:Torero Softwares Ltd provides Medica Ultimate, a trusted ERP solution for Pharma, FMCG, Surgical, General, Generic sector CNF, distributors, and retailers across India. Our software helps businesses manage operations efficiently, stay GST-compliant, and drive growth.Role Overview:We are hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.Key Responsibilities: Client Assistance Provide step-by-step guidance to resolve software, accounting, and GST-related queries. Software Training Conduct hands-on training to help users understand and maximize Medica Ultimates features. Collaboration & Learning Work with the technical team to stay updated on new software enhancements.Who Can Apply? Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!) Alternative Eligibility: 12th pass with experience in customer support (preferably software-related). Skills Required:Strong communication & problem-solving skills.Basic accounting & GST knowledge.Familiarity with remote support tools (e.g., Anydesk, TeamViewer) is a plus. (Optional)Work Schedule: Monday to Saturday 10:00 AM to 7:00 PMWhy Join Us? Hands-on Experience Work with a well-established ERP solution. Career Growth Opportunities to learn and develop professionally. Supportive Team Work in a collaborative and learning-focused environment. Apply Now!Send your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.

Greetings from Mirraw.com,We are looking for Sales and Support Executive,Location - Mumbai (Lower Parel / Currey Road),This role also includes night shifts on a rotational basis.ROLE - 80% Sales , 20% Support Tracking Sales Leads. Good Track record of Sales Coordinating quotes with sales packs Providing Customer Service Managing Customer Accounts Address customer issues and resolve them in a timely and efficient manner.If interested kindly share your updated ResumeRegards,HR Team.

Greetings From Mirraw.com ,We are looking for Team - Lead - Customer Support,Location - Mumbai ( Lower Parel / Currey Road),This role also includes night shifts on a rotational basisIf Interested please revert with your contact details OR Call HR Shivani on

Hiring For Back Office Executive / Data Entry / Voice / Non Voice* Data- Entry process* Customer Support* Backend Executive* Chat Process* Bpo* Exp 0-3 yr* Should have good communication skills* 10th/12th Pass & Any Graduate* No Sales Job

- Speak to leads and address their queries regarding a home loan.- Help the customers in their end-to-end Home Loan process.- Understand the customer requirement and feasibility in detail to suggest optimumhome loan options.- Call/Meet potential leads to convert them and sell them the Home Loans plans.

Job Title: Customer Support ExecutiveExperience Required: 2-4 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background). 24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.

Telecaller Software Sales (Medica Ultimate) Location: Mumbai, Maharashtra Job Type: Full-timeRole OverviewJoin Torero Softwares Ltd. as a Telecaller Software Sales and play a key role in introducing businesses to Medica ERP software. Youll connect with potential clients, schedule product demos, and assist in closing deals.Key Responsibilities Lead Generation: Make outbound calls to identify potential clients who can benefit from our software. Client Engagement: Explain software features in simple terms and build strong customer relationships. Appointment Scheduling: Set up demo sessions and coordinate with the sales team. Follow-Up & Conversions: Contact leads post-demo, resolve queries, and assist in closing sales. Database Management: Maintain accurate client records and update CRM systems. Reporting & Feedback: Track calls, client interactions, and sales progress while gathering feedback.Requirements Education: Minimum 12th pass or higher. Experience: At least 1 year in sales, telecalling, or marketing (ERP/software sales experience is a plus). Skills: Strong communication and persuasion skills. Basic knowledge of computers and software. Self-motivated and goal-oriented.Why Join Us? Growth Opportunities: Career advancement within the company. Training & Development: Get hands-on learning for career enhancement. Fixed Working Hours: Monday to Saturday, 10:00 AM to 7:00 PM. Supportive Work Culture: Join a dynamic team that values innovation and teamwork. How to ApplySend your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.