Array ( [0] => customer-care-executive [1] => lower-parel-mumbai ) Customer Care Executive Jobs in Lower Parel,Customer Service Executive Job Vacancies in Lower Parel Maharashtra
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Customer Care Executive Job Vacancies in Lower Parel

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Customer Support Executive - Lower Parel Mumbai

Master Groups

  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Lower Parel Mumbai
Customer Support Customer Care Export Documentation Communication
Job Title: Customer Support ExecutiveExperience Required: 24 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background)24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.
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Hiring Fresher / Customer Care Executive / Higher Secondary/Diploma

Torero Softwares Limited

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Lower Parel Mumbai
Customer Support Executive Software Support Software Troubleshooting Handling Customer Queries ERP Support ERP Training ERP Consultant Software Training Basic Accounting Knowledge Basic Computers Problem Solving Customer Relationship Management Customer Relationship GST
Customer Support Executive Torero Softwares Ltd (Medica Ultimate) Location: Lower Parel East, Mumbai Job Type: Full-timeAbout Torero Softwares Ltd:Torero Softwares Ltd provides Medica Ultimate, a trusted ERP solution for Pharma, FMCG, Surgical, General, Generic sector CNF, distributors, and retailers across India. Our software helps businesses manage operations efficiently, stay GST-compliant, and drive growth.Role Overview:We are hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.Key Responsibilities: Client Assistance Provide step-by-step guidance to resolve software, accounting, and GST-related queries. Software Training Conduct hands-on training to help users understand and maximize Medica Ultimates features. Collaboration & Learning Work with the technical team to stay updated on new software enhancements.Who Can Apply? Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!) Alternative Eligibility: 12th pass with experience in customer support (preferably software-related). Skills Required:Strong communication & problem-solving skills.Basic accounting & GST knowledge.Familiarity with remote support tools (e.g., Anydesk, TeamViewer) is a plus. (Optional)Work Schedule: Monday to Saturday 10:00 AM to 7:00 PMWhy Join Us? Hands-on Experience Work with a well-established ERP solution. Career Growth Opportunities to learn and develop professionally. Supportive Team Work in a collaborative and learning-focused environment. Apply Now!Send your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.
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Walk-Ins Interview For Urgent Requirement For Customer Care Executive

Lifenity Health Limited

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Lower Parel Mumbai
Excel Software Knowledge Industry Knowledge English Speaking
Customer Care ExecutiveJob Description:We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. The ideal candidate will have excellent communication skills, a strong customer focus, and the ability to handle inquiries and issues with professionalism and efficiency.Key Responsibilities:-Customer Interaction:Handle inbound and outbound calls, emails, and chat inquiries from customers, providing timely and accurate information.Issue Resolution: Address customer complaints and issues effectively, ensuring a positive experience and quick resolution.Product Knowledge: Maintain a comprehensive understanding of the company's products and services to assist customers effectively.IVR System Management:Utilize and navigate the IVR system to manage customer calls and route inquiries to the appropriate departments.Record Keeping: Document all customer interactions, including inquiries, complaints, and feedback, in the customer relationship management (CRM) system.Follow-Up: Conduct follow-ups with customers to ensure satisfaction and gather feedback on services provided.Team Collaboration: Work closely with team members and other departments to resolve complex customer issues and improve service delivery.Performance Metrics: Meet or exceed performance targets, including call handling time, resolution rates, and customer satisfaction scores.Qualifications:- Previous experience in a customer service or customer care role is preferred.- Excellent verbal and written communication skills.- Strong problem-solving abilities and a customer-oriented mindset.- Familiarity with CRM software and IVR systems is a plus.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.Skills:- Strong interpersonal skills and the ability to build rapport with customers.- Patience and empathy when dealing with customer inquiries.- Attention to detail and accuracy in documentation.
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Back Office Executive (1-3 Years)

Zeev HR Consultants & Placement Services

Customer Care Back Office Processing Coordination Skills Basic Computers Back End Processing
Candidate need good in excel and net serfing for gov. documents form fillingTasksUrgent required candidate for Quotation preparation, Data entry in softwareRequirementsDecent experience of data entry. No sales target. Candidate preffered from nearby locationBenefitsYearly bonus, Yearly 30 LeavesJob Location :- Vashi, Navi Mumbai, MaharashtraSalary :- 15,000-20,000 INR Per MonthJob Category: Back Office ExecutiveJob Type: Full TimeJob Location: Vashi Navi Mumbai Maharashtra
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Secretary / Executive Assistant to Managing Director

Serene International

  • 5 - 11 yrs
  • 7.0 Lac/Yr
  • Female
  • Lower Parel Mumbai
Good Communication Customer Service Relationship Building Skills Personal Secretary Personal Assistant
FEMALE CANDIDATES APPLY WHO CAN JOIN IMMEDIATELYCoordinate executive communications, including taking calls, responding to emails and interfacing with clients.Should be able to draft emails/Correspondence.Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software.Exceptional interpersonal skill.Prepare internal and external corporate documents for team members and industry partners.Coordinate with Inter-department for ReportsSchedule meetings and appointments and manage travel itinerariesArrange corporate events to take place outside of the workplace.Maintain an organized filing system of paper and electronic documentsUphold a strict level of confidentialityDevelop and sustain a level of professionalism among staff and client
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Sales and Support Executive

Mirraw Online Services Pvt.Ltd

  • 3 - 9 yrs
  • 4.0 Lac/Yr
  • Lower Parel Mumbai
Sales Executive Tele Sales Executive Tele Marketing Executive Tele Marketing International Process Outbound Voice Process Customer Service Advisor
Greetings from Mirraw.com,We are looking for Sales and Support Executive,Location - Mumbai (Lower Parel / Currey Road),This role also includes night shifts on a rotational basis.ROLE - 80% Sales , 20% Support Tracking Sales Leads. Good Track record of Sales Coordinating quotes with sales packs Providing Customer Service Managing Customer Accounts Address customer issues and resolve them in a timely and efficient manner.If interested kindly share your updated ResumeRegards,HR Team.
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Fresher Back Office Executive / Data Entry / Voice / Non Voice/Backend

Wintax Infocom Private Limited

Non Voice Process BPO Cce Chat Process Telesales HR Institutional Sales Sales Executive MBA Marketing Recruitment Outbound Customer Care Executive Telecaller Sales Technical Support Fresher Hindi Graduate
Hiring For Back Office Executive / Data Entry / Voice / Non Voice* Data- Entry process* Customer Support* Backend Executive* Chat Process* Bpo* Exp 0-3 yr* Should have good communication skills* 10th/12th Pass & Any Graduate* No Sales Job
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Telecaller Executive (Female)

Intern Theory

  • 0 - 1 yrs
  • Lower Parel Mumbai
Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
- Speak to leads and address their queries regarding a home loan.- Help the customers in their end-to-end Home Loan process.- Understand the customer requirement and feasibility in detail to suggest optimumhome loan options.- Call/Meet potential leads to convert them and sell them the Home Loans plans.
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Jobs by Popular Location

Telesale Executive

Mswipe Technologies Pvt Ltd

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Lower Parel Mumbai
Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive
1. Telesales Executive:- Loan Sales ( Business Loan )2. Cold calling
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Customer Support Executive - Lower Parel Mumbai

Master Groups

  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Lower Parel Mumbai
Customer Support Customer Care Export Documentation Communication
Job Title: Customer Support ExecutiveExperience Required: 2-4 yearsLocation: Head Office Lower Parel, MumbaiIndustry: ShippingCompany Overview:Master Marine Services Pvt. Ltd. (MMSPL), established in 1983, is a leading maritime service provider with 52 offices across India. We specialize in cargo and container handling, surveys, stevedoring, container storage & repairs, and CFS management. Join us to be part of a dynamic team in the shipping and logistics industry.Role Summary: Customer Support ExecutiveThe Customer Support Executive will be responsible for assisting users of the MMD3 portal,handling customer queries, resolving issues, and ensuring a smooth customer experience.Key Responsibilities: Handle customer inquiries related to the MMD3 portal via IVR or email. Assist customers in registration, login, and navigation of the portal. Resolve issues related to Shipping bill, VGM, Form 13 and Forwarding Note submission,error messages, or transaction failures. Escalate technical issues to the IT/technical team and follow up until resolution. Maintain records of customer interactions and feedback. Provide guidance on tariff, billing, and compliance processes related to MMD3. Ensure high customer satisfaction through professional communication and timelysupport. Familiarity with ICEGATE, shipping documentation, or VGM submission. Basic knowledge of MS Office and ticketing systems.Required Skills & Qualifications: Graduate in any discipline (preferred: Commerce, Logistics, or IT background). 24 years of experience in customer service/helpdesk (shipping, logistics, or portalsupport preferred). Good knowledge of online portals, data entry, and documentation processes. Excellent communication skills (English and Hindi; regional language is a plus). Problem-solving skills with attention to detail. Ability to work under pressure and handle multiple queries simultaneously.
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