Customer Care 12th Pass Jobs in Pune

As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to assist customers with their queries and complaints, providing them with accurate information and solutions. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chat messages to address customer questions and concerns.- Provide Solutions: Resolve customer issues promptly by identifying the problem and offering appropriate solutions or alternatives.- Maintain Customer Records: Keep accurate and up-to-date records of customer interactions and transactions for future reference.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.- Collaborate with Team Members: Work closely with colleagues to share information and improve service delivery.Required Skills and Expectations:- Effective Communication: You must be able to speak clearly and listen carefully to understand customer needs.- Problem-Solving Skills: Being able to think critically and find solutions to customer issues is essential.- Positive Attitude: A friendly demeanor and a positive attitude towards customers will enhance their experience.- Basic Computer Skills: Familiarity with using computers and software for data entry and retrieval is necessary.- Team Player: Ability to work well with others and contribute to a supportive work environment.The position is suited for individuals with 0-3 years of experience, who have completed at least the 10th grade, and are ready to work full-time from the office in Pune.

Urgent Hiring International Voice Process PuneGreetings from KAP HR Services !We are hiring Freshers & Experienced candidates for an International Voice Process at our Pune location. Job Details:Process: International Voice SupportLocation: PuneEligibility: Freshers & ExperiencedShift: Rotational/Night ShiftsCommunication: Excellent English required Salary Package:Competitive CTC25-30% hike for experienced candidates (based on current in-hand salary) Qualifications:Minimum: HSC / Graduate (as per process)Freshers with good communication skills are welcome Selection Process:HR InterviewVNA & Ops Round Interested Candidates:Share your updated CV with details below:- Name :- Total Experience (if any) :- Current CTC / In-hand Salary :- Expected CTC :- Notice Period :- Location :

We are looking for a Chat Support Executive who will be responsible for assisting customers through online chat. This role requires effective communication and problem-solving skills to meet customer needs.Key Responsibilities:- Respond to Customer Queries: Quickly address questions and concerns raised by customers via chat, ensuring a timely response to enhance customer satisfaction.- Provide Product Information: Deliver accurate information about products, services, and company policies, helping customers make informed decisions.- Resolve Issues: Identify and troubleshoot customer problems, working diligently to find effective solutions and escalate issues when necessary.- Maintain Chat Records: Keep detailed records of chat interactions for future reference and to improve service quality.- Collaborate with Team: Work closely with other team members to share insights and improve the overall customer experience.Required Skills and Expectations:- Strong communication skills: Ability to convey information clearly and effectively in written form is crucial for this role.- Customer-centric attitude: A genuine desire to help customers and resolve their issues promptly is essential.- Basic computer skills: Familiarity with chat support systems and basic computer operations is necessary for conducting chat support efficiently.- Problem-solving abilities: Must be able to think quickly and creatively to resolve customer issues and improve their experience.- Team player: Willingness to collaborate with peers and contribute to a positive work environment is expected.

ReceptionistCompany: Nilaya Education GroupJob Location: PuneEmployment Type: Full-TimeAbout the RoleNilaya Education Group is looking for a friendly, professional, and organized Receptionist tobe the first point of contact for students, parents, and visitors. The ideal candidate shouldhave excellent communication skills, a pleasant personality, and the ability to manage frontoffice operations efficiently.

As a Customer Support Representative, you will play a crucial role in assisting customers with their inquiries and ensuring they have a positive experience with our services. Your primary responsibilities will include:- Responding to Customer Queries: You will be the first point of contact for customers, addressing their questions and providing accurate information in a friendly manner.- Troubleshooting Issues: You will help customers resolve problems with our products or services, guiding them step-by-step to find solutions.- Maintaining Customer Records: You will document customer interactions and maintain accurate records to ensure a seamless follow-up experience.- Providing Feedback: You will report customer concerns and suggest improvements to enhance our service quality based on your interactions.- Participating in Training: You will engage in training sessions to continually improve your skills and knowledge about our products and services.To be successful in this role, you should possess strong communication skills, both written and verbal, to effectively interact with customers. A positive attitude and a patient demeanor are essential, as you will handle diverse customer needs. Being detail-oriented is crucial for accurately documenting customer interactions. A basic understanding of computers and software applications is necessary, as you will work from home managing customer relationships. Freshers are welcome, and having completed your 12th grade is the minimum educational requirement for this position.

We are seeking a Front Office Executive to be the first point of contact for our clients and visitors in Pune. The ideal candidate will ensure a welcoming atmosphere while managing administrative duties efficiently. Key Responsibilities:- Greeting Visitors: Welcome clients and guests warmly, making them feel comfortable and directing them appropriately.- Handling Calls: Answer and direct incoming phone calls promptly, providing information as needed and ensuring smooth communication.- Managing Appointments: Schedule and manage appointments for the team, ensuring effective use of calendars and facilities.- Administrative Support: Assist with various office tasks, including filing, data entry, and managing correspondence, to keep operations running smoothly.- Maintaining the Reception Area: Keep the front office neat and organized, ensuring a professional appearance at all times.

As a Customer Care Associate, you will play a vital role in providing excellent support to our customers. Your primary focus will be to assist customers with their inquiries, ensuring they have a positive experience. Key Responsibilities:- Customer Support: Respond to customer queries via phone, email, or chat, ensuring prompt and friendly assistance.- Issue Resolution: Identify and solve customer problems efficiently, guiding them through solutions to enhance their satisfaction.- Product Knowledge: Maintain up-to-date knowledge of the products and services to provide accurate information to customers.- Feedback Collection: Gather feedback from customers to help improve services and products, contributing to overall business growth.- Record Keeping: Accurately document customer interactions and follow-up actions in the database for future reference.Required Skills and Expectations:- Communication Skills: You should have strong verbal and written communication skills to engage effectively with customers.- Problem-Solving Skills: Must be able to think critically and resolve issues quickly, ensuring customer satisfaction.- Attention to Detail: Ability to pay close attention to customer needs and concerns, providing tailored support.- Technical Proficiency: Familiarity with computers and basic software applications is necessary for managing customer interactions effectively.- Team Player: You should be able to work well within a team and support colleagues when needed.Candidates should have completed their 12th grade and must be male. This is a full-time position and will be conducted from home. No prior experience is required, making it an excellent opportunity for freshers.

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- Customer Support: Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- Issue Resolution: Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- Documentation: Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- Product Knowledge: Stay updated on our products and services to provide accurate information and assist customers effectively.- Feedback Collection: Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

We are seeking a dedicated Customer Support Executive in Baner, Pune, who will assist customers by providing information and addressing their inquiries. Ideal candidates will have a passion for helping others and good communication skills.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone ensuring prompt and accurate responses to enhance customer satisfaction.- Provide Product Information: Educate customers about our services, guiding them to make informed choices and resolving any issues they may encounter.- Maintain Customer Records: Log customer interactions in our system, ensuring all information is up to date and easily accessible for future reference.- Resolve Complaints: Work to efficiently resolve any customer complaints by identifying the issue and offering appropriate solutions, while maintaining a positive relationship.- Collaborate with Team: Work closely with other departments to improve service quality and share customer feedback for continuous improvement.Required Skills and Expectations:Applicants should have a minimum education level of 10th pass and should ideally have some experience in customer service, although freshers are welcome to apply. Excellent verbal and written communication skills are essential for this role. Candidates must be able to work effectively within a team and possess strong problem-solving abilities. A friendly and patient demeanor is expected when dealing with customer issues, ensuring a positive experience for every client.

* PART TIME WORK FROM HOME JOB* *Company Name* : TELECONNECT GLOBAL SERVICES *Company Location* : Teleconnect Global Services,Infotech IT Park, Hinjewadi,Pune -411057*Designation* : Customer support executive (CSE)*Gadget required* : Mobile/Laptop/PC*Working hours* : *3-4 hrs in a day ( flexible Timings)*Working days: Monday to Friday*Saturday and Sunday holiday**Salary(* : 15000/-+ INCENTIVES*Identification*: Virtual ID card will be given*3 days process and product related training**NO FEES AND NO INVESTMENT*Join today Regards,HR RECRUITER*TELECONNECT GLOBAL SERVICES*

We are looking for a dedicated and enthusiastic Salesman to join our team in Pune. This full-time position offers an exciting opportunity to work directly with customers and contribute to our sales goals.Key Responsibilities:- Customer Interaction: Engage with customers in a friendly manner to understand their needs and preferences, ensuring a positive shopping experience.- Product Knowledge: Learn about our products and services to provide accurate information and assist customers in making informed purchasing decisions.- Sales Targets: Strive to meet and exceed sales targets by promoting products effectively and persuading customers to make purchases.- Inventory Management: Help with the organization and restocking of products on the sales floor to ensure items are available and displayed attractively.- Feedback Collection: Gather feedback from customers to understand their experience and pass this information to the management for improvements.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential, as you will be interacting with diverse customers daily.- Interpersonal Skills: A friendly and approachable attitude is crucial for building rapport with customers and fostering a welcoming environment.- Motivation and Drive: A self-motivated individual who is eager to learn and grow within the sales role, demonstrating commitment to achieving sales goals.- Team Player: Ability to work collaboratively in a team environment, supporting colleagues and contributing to a positive workplace culture.Suitably qualified candidates with an educational background of at least 10th pass and 0 to 4 years of experience are encouraged to apply.

We want a cafe incharge to handle our cafe. Who can cook or willing to learn how to cook. Handle all works of cafe.

Urgent Hiring For Ground StaffInterview Timing 10am to 6pmSalary Package - 30k to 35kJob Location - Pune Work Experience - Fresher & 2 YearsSkills - Computer Operator, Passport Checking

Driving Licence, Aadhar Card, Pan Card, Bank PassbookAndroid Phone Bike Compulsory RequiredNavigation SkillMorning Shift 4 am to 7:30 amMonday to Sunday WorkSalary 7500 to 10500

We are looking for a dedicated Restaurant Waiter to join our team in Kharadi, Pune. Ideal candidates should have 1 to 3 years of experience in a similar role and must have completed their 12th grade. This full-time position requires a male candidate who is passionate about providing excellent customer service.Key Responsibilities:- Greeting and Seating Customers: You will warmly welcome guests, guiding them to their tables and providing them with menus.- Taking Orders: Accurately take food and drink orders from customers and ensure that their preferences are understood and noted.- Serving Food and Beverages: Deliver orders to tables promptly, making sure everything is served as requested.- Monitoring Customer Satisfaction: Regularly check in with customers during their meal to ensure they are satisfied with their food and service, addressing any issues that may arise.- Processing Payments: Handle cash and card transactions efficiently and accurately, ensuring receipts are correctly processed.Required Skills and Expectations:The ideal candidate should possess strong communication skills to interact effectively with customers and team members. Attention to detail is crucial in taking accurate orders and ensuring customer satisfaction. A friendly and outgoing personality will help create a positive dining experience. Additionally, you should be able to manage multiple tasks during busy service times and work well under pressure while maintaining a professional demeanor.

Swiggy Delivery Partner Hiring! Pick up and deliver food orders using the Swiggy app. Flexible shifts, attractive earnings, incentives, and weekly payouts. Two-wheeler & smartphone required. Con- 9021412241

Effective communication skillsKnowledge of CRM systems and proceduresCustomer-focused attitude and the capacity to adjust to and handle various personalitiesExcellent presentation and communication abilitiesPossess a proactive strategy for assistanceThe capacity to adhere to deadlinesProduct knowledgeTime management skills

We are seeking a dedicated Customer Care Executive to join our team. This role is perfect for freshers looking to start their career in customer service. The position is full-time and allows you to work from the comfort of your home.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming queries via phone, email, or chat, providing accurate and timely assistance to customers.- Resolve Issues: You will identify customer problems and work toward resolving them efficiently to ensure customer satisfaction.- Maintain Records: You will keep accurate records of customer interactions and transactions, ensuring that all information is up to date.- Provide Product Information: You will offer detailed information about our products and services, helping customers make informed decisions.- Follow Up with Customers: You will follow up with customers to ensure their issues are resolved and to gather feedback on their experience.Required Skills and Expectations:Candidates must have a minimum educational qualification of 12th grade. You should possess excellent communication skills in English, both verbal and written. Strong interpersonal skills are necessary to effectively interact with customers and create a friendly atmosphere. The ability to work independently is crucial, as this is a work-from-home position. You should be comfortable using computers and common software applications. A positive attitude and a willingness to learn are essential qualities we look for in a candidate.

We are seeking a BPO Customer Support Executive to join our team in Sadashiv Peth. This role is suitable for individuals with little to no experience and offers the opportunity to develop skills in customer service.Key Responsibilities:- Answer Customer Queries: Respond to customer inquiries via phone, email, or chat, helping them resolve issues effectively and efficiently.- Provide Product Information: Offer detailed information about products and services to assist customers in making informed decisions.- Document Interactions: Record customer interactions and issues in the database to ensure accurate tracking and follow-up.- Follow-Up with Customers: Reach out to customers after resolving issues to ensure their satisfaction and gather feedback for improvement.- Collaborate with Team Members: Work closely with team members to share insights and ensure a cohesive customer service experience.Required Skills and Expectations:You should have strong communication skills in English and preferably the local language, enabling you to interact effectively with customers. A calm and patient demeanor is essential to handle customer concerns. Attention to detail is important for accurately documenting issues, while problem-solving skills will help you address queries efficiently. Candidates must be a minimum of 10th-grade pass and should be willing to work full-time from the office. A positive attitude, eagerness to learn, and the ability to work in a team-oriented environment are key traits we are looking for.