Interview For Customer Support Executive || 10th Pass - Freshers

We are seeking a dedicated Customer Support Executive in Baner, Pune, who will assist customers by providing information and addressing their inquiries. Ideal candidates will have a passion for helping others and good communication skills.

Key Responsibilities:

- Respond to Customer Inquiries: Handle customer questions via phone ensuring prompt and accurate responses to enhance customer satisfaction.

- Provide Product Information: Educate customers about our services, guiding them to make informed choices and resolving any issues they may encounter.

- Maintain Customer Records: Log customer interactions in our system, ensuring all information is up to date and easily accessible for future reference.

- Resolve Complaints: Work to efficiently resolve any customer complaints by identifying the issue and offering appropriate solutions, while maintaining a positive relationship.

- Collaborate with Team: Work closely with other departments to improve service quality and share customer feedback for continuous improvement.

Required Skills and Expectations:

Applicants should have a minimum education level of 10th pass and should ideally have some experience in customer service, although freshers are welcome to apply. Excellent verbal and written communication skills are essential for this role. Candidates must be able to work effectively within a team and possess strong problem-solving abilities. A friendly and patient demeanor is expected when dealing with customer issues, ensuring a positive experience for every client.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  10th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  performance bonus, attendance bonus

• Face Interview Location

  4th floor, Anjani Palladium, next to Prabhave Tech Park, Baner, Pune, Maharashtra- 411045