Assistant Manager Job Vacancies in Mumbai

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

We are looking for a dedicated Store Assistant to join our team in Dombivli East, Mumbai. The ideal candidate will support daily store operations and ensure a positive shopping experience for customers.Key Responsibilities:1. Customer Service: Assist customers by answering questions, guiding them through product selections, and providing information about promotions to enhance their shopping experience.2. Stock Management: Help with receiving, organizing, and stocking merchandise on shelves. Ensure that the sales floor is well-organized and products are displayed clearly.3. Cash Handling: Operate the cash register, process transactions accurately, and handle cash and credit payments. Maintain a clear record of daily sales.4. Inventory Control: Conduct regular checks to monitor stock levels. Report low stock to the supervisor and help maintain accurate inventory records to prevent shortages.5. Cleanliness and Safety: Keep the store clean and well-maintained. Follow safety procedures to create a safe shopping environment for customers and staff.Required Skills and Expectations:Candidates should have at least 1-2 years of experience in a retail environment, along with a minimum education of 10th pass. Male candidates are preferred for this role. Strong communication skills, a friendly demeanor, and the ability to work in a fast-paced environment are essential. Candidates should be reliable, detail-oriented, and capable of working well in a team. Flexibility in hours and a strong commitment to customer service are also important for success in this role.

As an Air Cargo Executive based in Mumbai, you will play a crucial role in managing air cargo operations. You will ensure that shipments are processed efficiently and in compliance with regulations. **Key Responsibilities:**- *Shipment Coordination:* Manage the scheduling and processing of air cargo shipments, ensuring timely departures and arrivals.- *Documentation Handling:* Prepare and review necessary shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations.- *Customer Interaction:* Communicate with clients to provide updates on shipment status and address any queries or concerns they may have.- *Cargo Tracking:* Monitor the status of air freight shipments using tracking systems and update clients regularly.- *Team Collaboration:* Work closely with warehouse, logistics, and operations teams to facilitate smooth cargo operations from origin to destination.- *Problem Resolution:* Identify and resolve operational issues related to cargo handling or shipping delays, maintaining high service standards.**Required Skills and Expectations:**Candidates for the Air Cargo Executive role should possess excellent communication skills, both written and verbal, to effectively interact with clients and team members. Strong organizational skills are essential to manage multiple shipments and tasks effectively. Attention to detail is crucial for handling documentation accurately. A basic understanding of air cargo regulations and procedures will be beneficial, and candidates should be comfortable using computers and various software tools. A positive attitude, willingness to learn, and ability to work in a fast-paced environment are highly valued. Ideal candidates should have completed their 12th grade and have 0 to 6 years of experience in a similar role.

As an Air Cargo Executive, you will play a crucial role in managing air freight operations and ensuring smooth logistics processes. - **Manage Documentation**: You will prepare and verify all necessary documentation related to air cargo shipments, including invoices, shipping bills, and customs paperwork, ensuring accuracy to prevent delays.- **Coordinate Shipments**: You will liaise with airlines, ground handlers, and clients to coordinate the timely pickup and delivery of cargo. Ensuring communication with all parties involved is essential for successful operations.- **Monitor Shipments**: You will track the status of cargo shipments, providing updates to clients while addressing any issues that may arise, ensuring transparency and customer satisfaction.- **Ensure Compliance**: You will ensure that all shipments comply with air cargo regulations and safety standards. Staying updated on industry laws and policies is important for legal compliance.- **Assist with Customer Service**: You will provide support to customers by responding to inquiries, resolving issues related to their shipments, and maintaining a high standard of service.Ideal candidates should possess strong organizational and communication skills, along with a keen attention to detail. A proactive attitude and the ability to work in a fast-paced environment are essential. Candidates with experience in logistics or supply chain management will have an advantage, but it is not mandatory. A basic understanding of computer software and proficiency in English will greatly contribute to your success in this role.

Job Description: Personal Assistant for CEOExperience: Minimum 3 years of experience supporting C-Level Executives.Location: Mumbai Goregaon westRoles and Responsibilities:Organises and coordinates executive outreach and external relations efforts and oversees special assignments closely.Coordinate and complete all administrative tasks for the CEO like managing the calendar, scheduling appointments, travel and itinerary management, etc. ensuring the CEO's schedule is followed and respected at all times.Works closely and effectively with the CEO to keep him well informed about upcoming schedules/ events and deadlines along with preparing minutes and providing follow-up and status updates.Draft and prepare meeting agendas, correspondence, reports, dashboards, and presentations including compiling of relevant documents.Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgment letters, personal correspondence, and any other tasks that facilitate the CEO's effective leadership.Provides a bridge for smooth communication between the CEO and internal departments; demonstrating leadership to maintain credibility, trust, and support with management.Researches, prioritizes, and follows up on incoming issues and concerns addressed to the CEO, including those of a sensitive or confidential nature.Prepare expense reports and manage budgets.Skills and Qualifications:Bachelors degree (or equivalent).Excellent interpersonal and communication skills both verbal and written.Proficient in Microsoft Office (Word, Excel, PowerPoint).Proven ability to handle confidential information and maintain discretion.Strong attention to detail and ability to multitask.Proactive and self-motivated.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Join our team as an Airport Customer Service Associate in Mumbai. You will be responsible for assisting passengers with check-in, baggage handling, flight inquiries, and resolving customer concerns. Your excellent communication skills and attention to detail will ensure a smooth travel experience for all passengers. Ability to work in a fast-paced environment and prioritize tasks efficiently is essential. Previous customer service experience is a plus, but not required. A high school diploma or equivalent is mandatory. If you are a team player with a passion for providing exceptional service, we want to hear from you. Apply now and embark on a rewarding career in the aviation industry.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Job Summary:Ground Staff plays a crucial role in ensuring the smooth operation of airport and airline services by providing customer support, assisting with check-in, boarding, baggage handling, aircraft servicing, and ensuring safety protocols are followed. This role requires strong communication skills, the ability to work under pressure, and a customer-focused attitude.Key Responsibilities:1. Customer Service:Greet and assist passengers at the airport, providing information about flights, services, and facilities.Check-in passengers, issue boarding passes, and assist with seat assignments.Handle special requests, including assistance for passengers with reduced mobility, unaccompanied minors, or passengers traveling with pets.Provide assistance and guidance to passengers regarding flight delays, cancellations, and rebooking procedures.Respond to customer inquiries and resolve any complaints in a professional manner.2. Baggage Handling:Assist with the safe loading and unloading of passenger luggage onto and from aircraft.Ensure baggage is properly tagged, sorted, and delivered to the correct conveyor or area.Monitor the condition of baggage to ensure it is handled carefully and returned to passengers in good condition.Manage lost or damaged luggage claims and assist passengers in resolving issues.3. Boarding and Gate Operations:Announce flight information at gates and assist with the boarding process.Verify boarding passes and travel documents to ensure compliance with security regulations.Ensure that passengers board the aircraft in an orderly and timely manner.Coordinate with flight crew and other ground staff to ensure efficient and safe boarding and deplaning.4. Ramp Operations:Assist with the safe parking, pushback, and towing of aircraft.Operate ground support equipment such as aircraft tugs, baggage carts, and refueling equipment.Support aircraft servicing by providing ground power, air conditioning, and fueling services.Ensure the timely turnaround of aircraft, assisting with cargo and baggage handling, and preparing the aircraft for departure.5. Safety and Security:Adhere to airport safety protocols and security guidelines to ensure a safe working environment.Monitor and manage potential security risks, including checking for unauthorized access to secure areas.Assist with the completion of required safety checks on aircraft and airport facilities.Ensure compliance with health and safety standards, especially during the loading/unloading of cargo and baggage.6. General Administrative Duties:Maintain accurate records of passenger check-ins, baggage, and special services provided.Assist with the operation of airport systems (such as passenger check-in systems, baggage handling systems, and customer feedback surveys).Coordinate with airline staff, airport security, and other departments to ensure seamless service.Skills and Qualifications:Education: High school diploma or equivalent; additional training in aviation-related fields is a plus.Experience: Previous experience in customer service, airport operations, or a related field is beneficial, though entry-level positions may be available.Communication Skills: Strong verbal and written communication skills to interact effectively with passengers, airline staff, and security personnel.Customer Service: A customer-oriented mindset with the ability to handle difficult situations calmly and professionally.Physical Stamina: Ability to handle heavy lifting, long shifts, and physically demanding tasks such as lifting luggage, moving equipment, and standing for long periods.Attention to Detail: Ensuring accuracy when checking documents, managing baggage, or following safety protocols.Teamwork: Ability to collaborate effectively with a diverse team of ground staff, flight crews, and other airport personnel.Flexibility: Willingness to work irregular hours, including weekends, evenings, and holidays, due to the nature of the airline industry.Multitasking: The ability to juggle multiple tasks while maintaining efficiency and service standards.Knowledge of Airport Safety Regulations: Awareness of airport security protocols, safety standards, and emergency procedures.Work Environment:Ground staff work in fast-paced, dynamic environments, often exposed to weather elements like rain, snow, or heat.The role may require operating heavy machinery and equipment, such as tugs, conveyor belts, and carts.Employees must be able to work independently as well as in a team, and maintain a high level of professionalism in customer service.Additional Requirements:Security Clearance: Ability to pass a background check, including a criminal record check, as required by airport and airline security.Uniform: Adherence to uniform guidelines and maintaining a professional appearance.Language Skills: Multilingual skills are a plus, as airports serve a diverse customer base.

Job SummaryThe Air Cargo Executive is responsible for managing and coordinating air cargo operations, documentation, and customer service functions to ensure safe, efficient, and timely handling of shipments. The role involves coordinating with airlines, freight forwarders, customs, and warehouse teams, ensuring regulatory compliance, and delivering high service standards to clients. Key Responsibilities1. Cargo Operations & CoordinationOversee daily import and export cargo operations at the airport or cargo terminal.Coordinate with warehouse, ramp, and ground handling teams for cargo acceptance, build-up, and dispatch.Ensure proper handling, storage, and security of cargo, including special, valuable, fragile, or perishable shipments.Track shipments and ensure timely loading and offloading from flights.2. Documentation & Regulatory CompliancePrepare, verify, and process Air Waybills (AWB), HAWB, MAWB, invoices, and shipping documents.Ensure compliance with IATA, airline, and country-specific cargo regulations.Handle Dangerous Goods (DG) documentation and acceptance (as per certification).Coordinate with customs agents and ensure adherence to customs clearance procedures.3. Customer Service & Client CommunicationProvide support and updates to customers regarding cargo status, tracking, and shipment queries.Resolve shipment discrepancies, delays, claims, or damages with a customer-centric approach.Build strong relationships with clients, agents, and airline partners.4. Logistics & Operational PlanningPlan and schedule cargo shipments to meet delivery timelines and flight schedules.Coordinate transport arrangements with trucking partners or internal logistics teams.Monitor cargo space availability and communicate with airlines for allotments or bookings.Support sales team with cargo rates, quotations, and capacity updates when required.5. Reporting & System ManagementMaintain accurate records of cargo movements, billing, and documentation.Update data in cargo management systems, CRM, and airline portals.Prepare daily, weekly, or monthly operational and performance reports. Required Skills & CompetenciesStrong knowledge of air cargo handling processesUnderstanding of AWB, customs procedures, and IATA cargo regulationsGood communication and customer service skillsTime management, planning, and problem-solving abilityAccuracy in documentation and attention to detailProficiency in MS Office; knowledge of cargo systems (Cargo-IMP, EDI, CRM) preferred Qualifications & ExperienceEducation: 10+2 / Graduate in Logistics, Aviation, Commerce, or related fieldExperience: 06 years in air cargo operations, freight forwarding, or logistics (freshers with training may be considered)Certifications (Preferred):IATA/FIATA Cargo Introductory CourseDangerous Goods Regulations (DGR) CertificationCustoms Documentation CourseWork EnvironmentAirport cargo terminal or corporate office environmentRotational shifts, including weekends and holidaysFast-paced and deadline-driven work atmospherePhysical movement and handling of cargo areas (for operations roles)

Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.

We are looking for an enthusiastic Assistant Manager to support our team in Malad West, Mumbai. This entry-level position is ideal for fresh graduates and individuals eager to grow their careers in management.Key Responsibilities:1. **Team Coordination**: Assist in managing daily team operations by coordinating tasks and ensuring effective communication among team members. This will help maintain a positive work environment and streamline workflow.2. **Customer Support**: Help address customer queries and concerns by providing timely solutions. Your role will be crucial in ensuring customer satisfaction and building strong relationships.3. **Reporting**: Prepare and present regular reports on team performance and project status to senior management. This will involve gathering data, analyzing outcomes, and offering insights for improvement.4. **Administrative Support**: Handle various administrative tasks, such as scheduling meetings, maintaining records, and organizing documents. This ensures that the office runs smoothly and efficiently.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education. You are expected to be organized, detail-oriented, and able to multitask in a fast-paced environment. Good communication skills, both verbal and written, are essential for effective team collaboration and customer interaction. A positive attitude and willingness to learn will be key to your success in this role. Prior experience is not necessary, but a passion for management and a proactive approach are highly valued.

We are looking for a dedicated Laboratory Assistant to join our team in Byculla, Mumbai. The ideal candidate will have 2 to 3 years of relevant experience and a diploma in a related field. This full-time position requires a male candidate who is ready to work from the office.Key Responsibilities: - **Sample Preparation**: Assist in preparing samples for analysis by following proper procedures and guidelines to ensure accuracy and reliability. - **Equipment Maintenance**: Regularly check and maintain laboratory equipment, ensuring everything is functioning correctly to support efficient operations. - **Data Entry**: Accurately enter laboratory data into computer systems, ensuring information is up-to-date and easily accessible for team members. - **Support Testing Activities**: Aid in conducting experiments and tests under the supervision of senior lab staff, contributing to various research projects. - **Inventory Management**: Monitor stock levels of laboratory supplies, assist in ordering new materials, and maintain a tidy and organized work environment. Required Skills and Expectations: Candidates must have a strong attention to detail and the ability to follow instructions carefully. Good communication skills are essential for collaborating with team members. A basic understanding of laboratory procedures and safety protocols is necessary, along with a proactive approach to problem-solving. Candidates should possess a willingness to learn and adapt in a fast-paced environment and should be comfortable working with various instruments and technologies used in the lab.

Job Title: Executive Assistant to CEOLocation: Mumbai , Andheri EastExperience: 4 to 6 years in supporting senior leaders or C-suite.Job Summary:We are seeking a highly organized and proactive Executive Assistant to provide comprehensive executive, business, and personal support to the Founder. The role requires exceptional communication skills, professionalism, and the ability to manage multiple priorities in a dynamic environment.Key Responsibilities:Manage the Founders calendar, meetings, travel (domestic & international), and day-to-day schedule.Handle emails, calls, communications, and meeting requests with discretion.Prepare reports, presentations, briefing notes, and follow up on action items and deadlines.Coordinate with internal teams and external stakeholders; support business proposals and documentation.Conduct research and compile data for strategic initiatives and decision-making.Manage personal appointments, travel, events, and reimbursements for both personal and professional activities.Maintain task lists, streamline workflows, and enhance operational efficiency.Assist in planning and coordination of company events and Founder-led initiatives.Requirements:Bachelors degree in Business Administration, Communications, or related field.Strong organization, time management, and multitasking abilities.Excellent written and verbal communication skills.High integrity, discretion, and professionalism.Proficiency in Google Workspace / MS Office.Proactive, adaptable, and comfortable managing changing priorities.