Array ( [0] => relationship-manager [1] => delhi-ncr ) 200+ Relationship Manager Fresher Jobs in Delhi NCR | Latest Vacancies
299

Relationship Manager Fresher Jobs in Delhi NCR

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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Air Ticketing Ticket Booking Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager Air Ticketing Agent Airport Cargo Loader Airport Ramp Hospitality Executive
We are seeking a dedicated Air Ticketing Executive to join our team in Noida. This role is suitable for individuals with 0 to 5 years of experience, and candidates should have at least completed their 10th grade education. Key Responsibilities:1. **Booking Air Tickets**: You will handle bookings for customers by utilizing various airline reservation systems, ensuring accuracy and promptness in transactions.2. **Customer Service**: Providing excellent support to clients is essential. You will assist customers with inquiries, resolve issues, and address any concerns regarding their travel plans.3. **Fare Calculation**: You will be responsible for calculating fares and informing customers of the best flight options, considering their budget and preferences.4. **Documentation**: Accurately prepare all necessary ticketing documentation and ensure compliance with airline policies and regulations.5. **Follow-up**: Regularly follow up with clients regarding their travel itineraries and any adjustments, ensuring they are informed of any changes.Requirements:Candidates should have strong communication skills, both verbal and written, to effectively interact with customers and colleagues. Basic knowledge of computers and reservation systems is essential for this role. You should have a keen attention to detail, as accuracy in booking and documentation is crucial. Being a team player and a proactive approach to problem-solving will be highly valued. Flexibility and willingness to learn are also important qualities for success in this position.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Guest Handling
We are looking for an Airport Guest Relationship Executive to ensure a warm and efficient experience for travelers at the airport. This entry-level position is perfect for someone passionate about customer service and eager to learn.Key Responsibilities:1. **Guest Assistance**: Greet and assist guests at various points within the airport, providing information and support to enhance their travel experience.2. **Problem Resolution**: Address any issues or concerns raised by travelers promptly and effectively, ensuring their comfort and satisfaction.3. **Information Dissemination**: Provide accurate information regarding flights, terminal facilities, and services available within the airport.4. **Team Collaboration**: Work closely with other airport staff and management to ensure seamless service delivery and address any operational challenges.Required Skills:Strong interpersonal skills are essential for interacting with diverse groups of travelers. You should possess a friendly demeanor and an eagerness to help. Basic communication skills in English and Hindi will be beneficial. Adaptability and the ability to work in a fast-paced environment are crucial to handle the dynamic nature of airport operations. Being proactive and attentive to guests
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  • 0 - 3 yrs
  • Female
  • New Delhi
Sales Cold Calling Inbound Calling Client Relations Executive CRM Sales Sales Process
As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- **Manage Client Accounts**: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- **Monitor Client Satisfaction**: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- **Coordinate Communication**: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- **Provide Product Support**: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- **Gather Feedback**: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.
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Back Office Assistant Jobs For Freshers - Delhi

Telemax IT Solutions Private Limited

  • 0 - 5 yrs
  • 4.0 Lac/Yr
  • Najafgarh Delhi
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management Customer Calling Back Office Sales Email Writing Quick Learner Followups Computer Skills
We are looking for a dedicated Back Office Assistant in Najafgarh, Delhi. This role is ideal for recent graduates or those with up to five years of experience. As a Back Office Assistant, you will support our daily operations by handling essential administrative tasks.Key responsibilities include:- **Data Entry and Management**: Accurately input and organize data in various systems, ensuring information is up to date and easily accessible for other team members.- **File Management**: Maintain and organize physical and digital files. This includes scanning documents, filing, and retrieving records as needed.- **Communication Support**: Assist in managing internal communication by responding to emails and forwarding important information to relevant staff members.- **Document Preparation**: Prepare reports, presentations, and other documents by gathering information and formatting it professionally.- **Office Maintenance**: Help ensure the office environment is organized and supplies are stocked, contributing to a smooth and efficient workplace.Required skills and expectations include:- **Attention to Detail**: Must have a keen eye for detail to avoid errors in data entry and document preparation.- **Organizational Skills**: Ability to manage multiple tasks efficiently and maintain an orderly work environment.- **Communication Skills**: Strong verbal and written communication abilities are necessary for effective interaction with colleagues and management.- **Basic Computer Proficiency**: Familiarity with office software like Microsoft Office or Google Suite is essential.You should be a proactive team player, eager to learn, and ready to contribute positively to our work environment.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Delhi
Tally Microsoft Excel Microsoft Word Internet Basic Computers Typing Clerical Work Data Management Customer Relationship Microsoft Office Receptionist Activities MS Office Data Entry Office Work Open Minded Presentable Pleasant Personality Extrovert
Assistance in Miscellaneous Office Work.. Maintenance of Office Files and Records Manually as Well as On Computer. Assistance in Day to Day Accounting On Tally, Ms Excel, Ms Word, Bank Reconciliation and Miscellaneous Work.
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  • 0 - 3 yrs
  • Noida Sector 4
Mortgage Loans Sales Process Banking Client Relationship Management
As a Loan Advisor, you will assist clients in understanding and securing various loan products. Your role is crucial in helping individuals and businesses find the right financial solutions to meet their needs. Key Responsibilities:- **Client Consultation**: Engage with clients to understand their financial needs and provide tailored loan options that suit their situations.- **Loan Product Knowledge**: Stay informed about different loan products, including personal, home, and business loans, to effectively guide clients in their decisions.- **Loan Application Assistance**: Help clients fill out loan applications accurately, ensuring they understand required documentation and the application process.- **Research and Analysis**: Analyze market trends and lending policies to recommend the best options available for clients.- **Follow-Up Communication**: Maintain consistent communication with clients throughout the loan process to keep them informed and address any questions or concerns.Required Skills and Expectations:- A high school diploma is required, and any additional financial or sales training is a plus.- Strong communication skills are essential for explaining complex loan details in a simple manner.- Good analytical skills to assess clients financial situations and provide appropriate advice.- Ability to work collaboratively in a team environment while also being self-motivated.- A positive attitude and customer-focused mindset, with a willingness to learn and grow in the role. You should be ready to work full time from our office in Sector 4. Experience is not mandatory, but enthusiasm and eagerness to learn are essential.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Relationship Marketing
We are seeking a motivated Sales Manager to join our team in Gurgaon, India. This role involves driving sales growth and managing client relationships in an office environment. Ideal candidates will have a passion for sales and a desire to learn and grow in the industry.Key Responsibilities:- **Develop Sales Strategies**: Create effective sales strategies to achieve revenue targets and expand the customer base, identifying new opportunities and market trends.- **Manage Team Performance**: Lead and mentor a team of sales representatives, setting clear goals and monitoring their progress to ensure high performance and motivation.- **Build Client Relationships**: Establish and maintain strong relationships with clients, understanding their needs and providing tailored solutions to enhance satisfaction and loyalty.- **Analyze Market Trends**: Conduct market research to stay informed about industry developments, competitor activities, and customer preferences, using this data to make strategic decisions.- **Prepare Reports**: Create and present regular sales reports to management, highlighting achievements, challenges, and opportunities for improvement.Required Skills and Expectations:Candidates should have a graduate degree and up to 5 years of experience in sales or related fields. Strong communication and interpersonal skills are essential to foster client relationships. The ability to work in a team and adapt to changing environments is important. A results-driven attitude with a focus on achieving targets is expected. Proficiency in Microsoft Office and basic sales software will be an advantage.
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Jobs by Popular Location

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Service Customer Care Customer Handling Customer Management
WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Female
  • Gurgaon
Customer Relationship Microsoft Word Microsoft Excel Internal Communication General Office Management English Language Computer Skills Communication Skills Quick Learner Followups Back Office Sales
We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Customer Care Associate BPO Communication Convincing Power Problem Solving Time Management International Customer Care Executive Voice Process Chat Support Night Shift International BPO Non Voice Process Customer Relationship Customer Guidance
We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.
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  • 0 - 6 yrs
  • Nehru Place Delhi
Financial Planning Leadership Relationship Manager Wealth Management Life Insurance Advisor Financial Services
We are looking for ambitious individuals to join our team as Wealth Management and Financial Consultants. This is a unique entrepreneurial opportunity designed for those who want to build their own business with zero capital investment and unlimited earning potential.Key ResponsibilitiesFinancial Advisory: Educate and guide clients on various financial products, including Marriage Plans, Saving Plans, Retirement Pension Plans, and Market-Linked Plans (ULIPs).Network Utilization: Leverage your personal and professional network to provide customized financial protection and wealth creation consulting.Portfolio Management: Help families and individuals secure their future through strategic financial planning (Children's education, marriage, and retirement).Business Development: Operates with an entrepreneur mindset to expand your client base and advisory team.Candidate RequirementsEducation: Graduate / Chartered Accountant (CA) / Retired Professionals / MBA.Experience: Prior experience in Sales, Industrial Sales, or Finance is a plus, but not mandatory.Skills: Excellent communication skills, networking ability, and a self-motivated Business Owner attitude.Mindset: Interest in socio-entrepreneurship and helping others achieve financial security.What We Offer (Benefits)Zero Investment: Start your professional journey without any upfront costs.High Earning Potential: No fixed salary cap; earnings are based on performance and commissions.Flexibility: Work-from-home, part-time, or freelance options available to suit your schedule.Global Recognition: Opportunity to achieve international benchmarks like MDRT (Million Dollar Round Table).Training & Support: Comprehensive professional training and mentorship provided by industry experts.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Female
  • Najafgarh Delhi
Lead Generation Cold Calling Communication Skills Customer Relationship Management Negotiation Presentation Skills Convincing Power
Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group
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Office Assistant Fresher (Female)

Social Emerger Web Solution

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • New Delhi
Customer Relationship Microsoft Excel Data Management Microsoft Word Basic Computers Data Entry Followups
We are looking for a dedicated Office Assistant to support our team in New Delhi. The ideal candidate will be a recent school graduate with a positive attitude and eagerness to learn. This position is a full-time role, and the assistant will work from the office.**Key Responsibilities:**- **Manage Phone Calls**: Answer incoming calls and direct them to the appropriate staff, ensuring smooth communication within the office.- **Maintain Files and Documents**: Organize and update physical and digital files, making it easy to access important information when needed.- **Assist with Scheduling**: Help in coordinating meetings and appointments for team members, ensuring that everyone stays organized and on track.- **Support Office Operations**: Provide general administrative support, such as typing, data entry, and preparing documents, thereby keeping daily operations running smoothly.- **Handle Supplies**: Monitor and restock office supplies, ensuring that all necessary materials are readily available for the team.Required skills and expectations include:- Candidates should be female and have completed at least the 12th grade.- Strong organizational skills and attention to detail are essential for success in this role.- Excellent verbal and written communication skills are important for effective interaction with colleagues and clients.- The candidate should be a quick learner, comfortable using basic office software, and willing to adapt to new challenges.- A friendly demeanor and the ability to work well in a team environment are crucial for fostering a positive office atmosphere.
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  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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  • 0 - 6 yrs
  • Delhi
Customer Relationship Channel Sales Retail Sales Marketing Communication Direct Sales Lead Generation Technical Sales Management Skills Corporate Sales b2c Marketing
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This role is ideal for candidates with 0 to 6 years of experience and a background of at least a 10th-grade education. **Key Responsibilities:**- **Client Acquisition**: Identify and approach potential customers to promote products or services, helping to expand our client base.- **Sales Presentation**: Effectively communicate the benefits and features of products to clients during face-to-face meetings, improving their understanding and interest.- **Market Research**: Gather information on market trends, competitors, and customer preferences to help shape sales strategies and improve performance.- **Relationship Building**: Establish and maintain strong relationships with clients to encourage repeat business and referrals, which are crucial for sales growth.- **Sales Reporting**: Track and report daily sales activities, leads, and outcomes to provide regular updates to management, ensuring transparency and accountability.**Required Skills and Expectations:**- Strong communication skills are essential to articulate product benefits clearly and build rapport with clients.- A proactive approach to identifying customer needs and addressing them effectively can significantly impact sales success.- Basic computer skills will be helpful for reporting and managing data related to sales activities.- A positive attitude and resilience are important for overcoming challenges and maintaining motivation in a competitive sales environment.- Candidates must be willing to travel within the region for client meetings, as face-to-face interaction is a key element of the role.
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Field Sales Executive Fresher

Trado Adhesives & Chemicals Pvt. Ltd.

  • Fresher
  • 1.3 Lac/Yr
  • Faridabad
Customer Relationship B2B Sales Lead Generation Technical Sales Field Sales Selling Skills Management Skills Negotiation Skills
Visit potential and existing clients in assigned areasGenerate new business opportunities (B2B sales)Promote company products (adhesives, chemicals, industrial solutions)Conduct product trials and coordinate with technical teamsMaintain strong relationships with customersAchieve monthly sales targetsSubmit daily visit reports and market feedback
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  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Female
  • New Delhi
Communication Skills Interpersonal Skills Computer Operator
Key Responsibilities:Client Acquisition and relationship managementAccessing investor needsProvider Expert AdviceDeveloping investment stretegiesFacilitating transactionsMonitoring and reviewing portfoliosBuisness Development and SalesSkills:Presentable PersonalityGood Communication SkillsBasic Computer KnowledgeRelevant Informations:Qualification: GraduateGender: FemaleAge Limit : 21-35yrsWorking Days : 6Timing : 10Am to 6:30PmSalary : 17,000/- to 30,000/
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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  • 0 - 6 yrs
  • Noida Sector 128
Banking Operations Tele Caller Outbound Calling Customer Relationship Banking Sales Corporate Banking Good Communication
We are looking for a dedicated Banking Officer to join our team. The ideal candidate will help ensure smooth banking operations and provide excellent service to customers.**Key Responsibilities:**- **Customer Support:** Assist customers with account inquiries, transactions, and resolve issues to enhance their banking experience.- **Account Management:** Help open new accounts and manage existing accounts, ensuring that all information is accurate and up-to-date.- **Transaction Processing:** Handle various banking transactions, including deposits, withdrawals, and transfers, while ensuring compliance with bank policies.- **Sales Support:** Promote bank products and services to customers, helping them find suitable financial solutions based on their needs.- **Record Keeping:** Maintain accurate records of customer interactions and transactions, ensuring confidentiality and security of sensitive information.- **Compliance:** Ensure all banking activities adhere to regulatory guidelines and internal policies to maintain operational integrity.**Required Skills and Expectations:**Candidates should have a minimum education of 12th pass, with a desire to learn and grow in the banking sector. Strong communication skills are essential to effectively interact with customers. Candidates should demonstrate customer service orientation, showing patience and understanding. Basic numerical skills and attention to detail are necessary for handling transactions accurately. A proactive attitude and teamwork are expected, as this role requires collaboration with colleagues to achieve common goals. Previous experience in a customer-facing role is an advantage, but not mandatory.
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  • Fresher
  • Female
  • Nehru Place Delhi
CRM Sales Sales Client Relationship Cold Calling Client Management Immigration Consultant Visa Consultant
Job DescriptionOffer consultation services to prospective clients regarding visa options, assessing their eligibility and suitability for various visa types. Consultations are conducted via email, phone, and in-person meetings.Assist with visa application processes, including preparation and submission of documents.Provide clients with accurate and timely information regarding application status.Stay updated on immigration laws, policies, and regulations for different countries.Consult with clients to understand their immigration goals and provide tailored solutions.Maintain client records and ensure confidentiality.Target oriented & self motivated
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a dedicated Back Office Officer in Delhi with 0 to 2 years of experience. This full-time role involves supporting various administrative and operational tasks within the office.The key responsibilities include:- **Data Entry:** Accurately inputting information into computer systems and databases, ensuring data is correct and up to date.- **Record Maintenance:** Organizing and maintaining physical and digital files to ensure easy access and retrieval of documents when needed.- **Customer Support:** Assisting customers and clients via phone or email, providing them with information and resolving basic queries.- **Report Generation:** Preparing simple reports and summaries of data to assist in decision-making processes.- **Administrative Tasks:** Supporting day-to-day office operations by handling incoming calls, scheduling appointments, and managing correspondence.Candidates should possess strong attention to detail and excellent organizational skills. Good communication skills, both verbal and written, are essential for effective interaction with colleagues and customers. Familiarity with basic computer applications, including word processing and spreadsheets, is expected. We seek team players who can adapt quickly to changes and work efficiently under pressure. A positive attitude and willingness to learn will help you succeed in this role.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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