Customer Support Coordinator Graduate Jobs in Thane

Knowledgeable with the ERP system.2) Generating Performa Invoice/ sending Quotation/ payment follow up3) Good communication skill must/writing and drafting 4) preferable from Garment Industry.5) Coordination between customer and factory experience is a must.7) Need to have experience with customer handling (Very Important)

Job Description:Following up with customers.Managing customer relationships, ensuring sales growth.Manage the Customer Service operations by overseeing the customer feedback and compliant processes and thus provide support to various departments to resolve the same within timelines.Ensure that service issues are solved within a stipulated turnaround time (TAT) and quality service is delivered to the customers.Provide support in various operations and activities.Regularly interact with end customers for understanding their requirements, aspirations and expectations.Data management, feedback management- Client Coordination, Correspondence & Documentation

Sales & Marketing Coordinator Job Description Reporting to the Sales & Marketing Manager, the Sales and Marketing Coordinator is responsible for supporting the Sales Team by providing administrative support and managing enquiries from distributors and end users and providing marketing communication support to the Product Managers Duties and Responsibilities Responsible for day to day sales enquiries from distributors part numbers, prices, literature, tender support, etc. Responsibility for products in territories to be defined. Manage and record all sales enquiries via CRM Customer account creation and update via CRM Liaise with logistics/ order desk to ensure equipment for supporting events such as seminars, exhibitions and trade shows is in place. Assist in production of sales and marketing literature and maintain literature store. Assist with marketing plan provided by product managers e. g website, SEO, social media, advertising, PR distribution General support to sales team as required, travel cover etc. Occasional travel may be required. Person Specification Good time management and planning skills Good interpersonal and presentation skills Excellent written and verbal communication skills are essential Able to meet multiple project deadlines and demonstrate good attention to detail Experience in communicating multi-culturally Able to demonstrate an understanding of the needs of the customer Able to work individually as well as part of a team Ability to meet deadlines with minimal supervision

Customer care after sales service handling role. Computer knowledge - MS office - word, Basic Excel sheet Attend to customer service calls on phoneNew order processing & feeding in the systemManage the work allocation thru the service management systemMake repair quotations in Tally and interact with the customer for approvalpayment follow-up if anycomplaints or grievances solvingcoordinate with the services and spares team for completion and close service callsGood in Ms Office.

Responsibilities: Provide exceptional customer service via phone, email, and chat Resolve customer inquiries and complaints promptly and efficiently Build and maintain strong relationships with customers Identify and escalate customer issues to the appropriate team Provide product and service information to customers Process orders and handle payments Maintain accurate customer records Stay up-to-date on company products and services Adhere to company policies and proceduresRequirements: Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficient in Microsoft Office Suite Experience in customer service or a related field High school diploma or equivalentPerks: Medical Insurance

Sales Co-Ordinator Tele CallingGenerate EnquiriesFollow up For Purchase OrderCo-ordinate with other department as and when required

Dear Job Seeker,We are hiring Customer service executive for Thane west location for a Academy.Position - Customer service ExecutiveLocation - Thane (West)Experience - fresher can also applySalary - 13k to 16kJob Description.1. English communication should be good.2. Should be able to call the pending leads and track their status.3. Maintain the records of the feedback.

Customer Service Executive CTC: 3 to 4 Lacs PAThe candidate should also have below basic skill-sets Communication Skillso Emails ,o Team meetings/face-to-faceo Online conferencing. Task Managemento Meetings Managemento Ability to Prioritize work/task Collecting and Analyzing Data / Risk management / Critical Thinking. Printing and packaging technical knowledge will be added advantage.