Customer Support Coordinator Graduate Fresher Jobs in Thane

Generate new business opportunities through cold calling, field visits, and online inquiries.Identify customer requirements and recommend suitable automation products and solutions.Prepare and submit quotations, proposals, and follow up with clients.Maintain strong relationships with existing customers and ensure customer satisfaction.Meet monthly and quarterly sales targets.Coordinate with the technical and operations teams for order execution.Maintain accurate records of customer interactions in CRM or Excel.Conduct product presentations and demonstrations when required.Collect market intelligence and monitor competitor activities.Ensure timely payment follow-ups from customers.

Responsibilities: Provide exceptional customer service via phone, email, and chat Resolve customer inquiries and complaints promptly and efficiently Build and maintain strong relationships with customers Identify and escalate customer issues to the appropriate team Provide product and service information to customers Process orders and handle payments Maintain accurate customer records Stay up-to-date on company products and services Adhere to company policies and proceduresRequirements: Excellent communication and interpersonal skills Strong problem-solving and analytical abilities Ability to work independently and as part of a team Proficient in Microsoft Office Suite Experience in customer service or a related field High school diploma or equivalentPerks: Medical Insurance

Sales Co-Ordinator Tele CallingGenerate EnquiriesFollow up For Purchase OrderCo-ordinate with other department as and when required

Dear Job Seeker,We are hiring Customer service executive for Thane west location for a Academy.Position - Customer service ExecutiveLocation - Thane (West)Experience - fresher can also applySalary - 13k to 16kJob Description.1. English communication should be good.2. Should be able to call the pending leads and track their status.3. Maintain the records of the feedback.