Voice Process Job Vacancies in Thane

As an International BPO Executive, you will play a crucial role in handling customer interactions for international clients. Your primary responsibility will be ensuring excellent customer service and support.**Key Responsibilities:**- **Customer Support:** Communicate with customers via phone, email, or chat to assist them with their queries and concerns, ensuring a positive experience.- **Problem Resolution:** Identify and resolve customer issues promptly and effectively, ensuring customer satisfaction and loyalty.- **Data Entry:** Accurately enter and update customer information and service requests in the database, maintaining accurate records for future reference.- **Feedback Collection:** Gather feedback from customers regarding their experience and relay this information to management for quality improvement.- **Team Collaboration:** Work with team members to discuss challenges and share solutions, fostering a collaborative environment for better service delivery.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential, as you will interact with customers from diverse backgrounds.- **Problem-Solving Ability:** You should be able to think on your feet and handle customer issues calmly and efficiently.- **Attention to Detail:** Accuracy is critical in data entry and customer interactions, so being detail-oriented is important.- **Basic Computer Skills:** Familiarity with computers and software applications is necessary for efficient communication and data management.- **Adaptability:** Be open to learning new processes and adapting to changes in a fast-paced work environment. Candidates with 1 to 3 years of experience, who are 12th pass and eager to provide excellent service, are encouraged to apply.

Pay: 20,000.00 - 35,000.00 per monthJob description:Job Title: Lead Generation Executive US Voice ProcessLocation: Lodha Supremus 2, Wagle Estate, Thane 400604Work Mode: Work from Office (7:30 pm to 4:30 am)Shift: Fixed Night Shift (US Process)Week Off: Saturday & SundayJob SummaryThe Lead Generation Executive will be responsible for making outbound calls to potential clients in the US market, identifying qualified prospects, and generating leads according to campaign requirements.Key Responsibilities Make outbound calls to US-based prospects. Generate and qualify sales leads based on campaign criteria. Maintain accurate CRM and call records. Achieve daily and weekly lead generation targets. Follow communication scripts and compliance guidelines. Coordinate with team leaders and sales teams to improve lead quality.Candidate Requirements Experience in International BPO / US Voice Process preferred. Freshers with excellent English communication skills may apply. Strong spoken English and phone communication skills. Confident and professional phone presence. Comfortable working night shifts (US process).Compensation & Benefits Incentives: Uncapped performance incentives. Work Schedule: Fixed night shift with Saturday & Sunday off. Opportunity to work in a growing international BPO environment.Job Types: Full-time, Permanent, FresherWork Location: In person

Dear Candidate,Greetings From CREDITLINES INDIA,START YOUR CAREER WITH USThank you for applying through Workindia Designation: Banking Tellecalling Interview Time: 10:00 Am To 5:00 Pm Venue:Creditlines IndiaCamps corner building Shop no G 15 Shahad station road shahad west.(2 Minutes Walking Distance From Shahad Station)Contact Person: Hr. PriyankaContact Number :8108118380 Please Carry a Copy of Your Resume.Eligibility Criteria Age- Between 18 to 30yearsExperience - Fresher 6 Month Experience IMMEDIATE JOINING REQUIRED

Key Responsibilities Make outbound calls to US customers to generate qualified sales leads Understand customer requirements and pitch services effectively Maintain accurate call records and lead information in CRM systems Meet daily/weekly lead generation and performance targets Ensure high-quality communication and customer engagement Follow compliance and process guidelines consistently Eligibility & Requirements Minimum 6 months of experience in international inbound or outbound sales Candidates from domestic call center backgrounds must have excellent English communication skills Fluent English with strong verbal communication Minimum qualification: HSC / 12th pass or above Comfortable interacting with US customers Willing to work night shifts (US shift) Office-based role only (no WFH)

Job Description:We are looking for an enthusiastic Telesales Executive to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.Key Responsibilities:Make outbound calls to prospective customersExplain products/services and generate interestFollow up on leads and convert them into salesAchieve daily, weekly, and monthly sales targetsMaintain customer records and update CRMHandle customer queries and objections professionallyEnsure customer satisfaction and repeat business

follow up customers via out bound calls & to inform them to finish debt amount (unpaid EMI & loans), bank ke loan defaulter customers se payment collection karna hai. Freshers, Experience, DRA- Non DRA sab apply kar sakte hai.

We are BROWNROOF, a highly trusted recruitment agency, and we're hiring on behalf of our prestigious international healthcare BPO client in Thane. This is your opportunity to join a leading organisation with excellent earning potential and opportunities for career growth.Position: Associate - International Voice Process/CollectionsLocation: Thane (Candidates from Mumbai only, except Western Line)Salary: Upto 42,000 per monthEmployment Type: Full-Time, PermanentKey Highlights: Work with a Leading International Healthcare BPO 5-Day Work Week with Rotational Offs Permanent Employment Clear Growth Path & Career Development Professional Work Environment with Global ExposureJob Responsibilities1. Handle inbound calls from international customers with empathy and professionalism.2. Listen actively to customer concerns and provide accurate information about healthcare services.3. Resolve queries efficiently using CRM software and internal knowledge bases.4. Document all interactions and maintain detailed records in company systems.5. Collaborate with team members and supervisors to ensure seamless service delivery.6. Meet individual and team performance targets while maintaining quality standards.7. Adapt to a fast-paced environment and manage multiple tasks simultaneously.RequirementsWhat We're Looking For:Excellent English Communication Skills (Verbal & Written)Strong Problem-Solving & Analytical AbilitiesHigh Empathy & Active Listening SkillsComputer Literacy & CRM KnowledgeComfortable Working in Night ShiftsFlexibility with Rotational Week OffsMinimum 1 Year in Customer Service/ any International Voice ProcessHealthcare BPO Experience is a BIG ADVANTAGEMinimum HSC Passed (Graduates Preferred)BenefitsPerks and Benefits:UNLIMITED INCENTIVESCompetitive salary package up to 35,000 per month (or even higher for exceptional candidates)Permanent employment with growth opportunities.Exposure to international healthcare processes.Skill development in CRM tools and customer service excellence.Collaborative team environment with supportive management.Clear career progression path within the organisation.

- Responding to customer inquiries: The Customer Support Executive will be responsible for addressing customer inquiries and resolving any issues or concerns they may have in a timely and efficient manner.- Providing product information: The candidate will need to have a good understanding of the company's products and services in order to effectively answer questions and provide accurate information to customers.- Handling customer complaints: The Customer Support Executive will need to have strong problem-solving skills to address and resolve customer complaints effectively, ensuring customer satisfaction.- Making outbound calls: The role may involve making outbound calls to follow up on customer inquiries, provide updates on orders, or gather feedback from customers.- Maintaining customer records: The candidate will be responsible for documenting customer interactions, ensuring accurate and up-to-date records are kept for future reference.Required Skills and Expectations:- Excellent communication skills: The candidate must have strong verbal and written communication skills to effectively communicate with customers over the phone and via email.- Customer-centric approach: The candidate should be focused on providing excellent customer service and ensuring customer satisfaction at all times.- Ability to work in a fast-paced environment: The candidate should be able to work efficiently and effectively in a busy customer support role, handling multiple inquiries and tasks simultaneously.- Good problem-solving skills: The candidate should be able to think quickly on their feet and come up with solutions to customer issues or complaints. - Basic computer skills: The candidate should have basic computer skills to navigate customer databases, email systems, and other software tools used in the role.

CALL ON +918657002735 FOR INTERVIEWWe are hiring for Bank processRequirement:- Average Hindi speaking candidates with good selling skills.- Need HSC FreshersSales process- Salary- 14500 take home- Min qualification- HSC- Shift timing - 9:30-6:30*Unlimited incentives*Easy SelectionBank process: Customer service+ SalesVersant 3: Average communicationVersant 4: Good communicationGRADUATE ABOVE 6 MONTHS EXP*:VERSANT-3: 17000 Take homeVERSANT-4: 18000 Take homeUNDERGRADUATE ABOVE 6MONTHS EXPERIENCE:VERSANT-3: 16000 Take homeVERSANT-4: 17000 Take home

Greetings!!Grab the opportunity to earn Unlimited Incentives.We are hiring for First Party Collections.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. SSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

Process: BPO Telecaller - Inbound & Outbound ProcessLocation: Thane and Navi MumbaiQualification: Hsc Pass to any graduate Requirement:-Fresher and Experience both can Apply -Salary: 15,000 to 22,000 + Incentives -Avg communication / Good communication To Apply / Candidates meeting the above requirements can apply immediately.Contact on: HR Akshada - 9822472894 (Call /WhatsApp)

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

Position: Customer Service ExecutiveShift Timings: 10:00 AM 7:00 PMWeekly Off: RotationalFluent and confident in English & HindiHandle customer inquiries with professionalism and accuracyProvide complete details on event schedules, venues, and updatesEnsure top-quality service and customer satisfactionExperience: Minimum 1 year in telecalling or customer serviceAge: 19 to 35 yearsImmediate joiners preferred

Customer Service Representative for an International BPO

Tele Caller Responsibilities:1. Making outbound calls to potential customers to promote products or services.2. Influencing customers to buy or retain the product/service by following a prepared script.3. Understanding customer needs and providing relevant information.4. Maintaining a high level of professionalism and customer service.5. Keeping accurate records of customer interactions and transactions.6. Following up with customers to ensure satisfaction and resolve any issues.7. Meeting daily and weekly targets for call volume and sales.

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Telesales Executive - Good communication candidate required,

We are looking for tele sales executive.Exp and fresher -0-1 yearMinimum - H.S.CRole Telesales / sales inside sales / field sales Salary 14- 18kFor details mail - neha@joboxhire.com

A Telesales Executive is responsible for making outbound calls to potential customers to generate sales. They must have excellent communication skills and the ability to convince customers to purchase products or services. Key responsibilities:1. Making outbound calls to potential customers2. Handling inbound calls from customers3. Achieving sales targets4. Building customer relationships5. Providing information about products or services6. Handling customer objections7. Maintaining a high level of customer satisfaction

Greetings!!We are hiring for the Customer Service role.International Voice Process.Eligibility Criteria:- Excellent English communication skills required.- Min. HSC passed.- Min. 6 months of international BPO experience will be an added advantage.- Candidate must be comfortable to work for rotational shifts.Salary- 20K to 40K. (Depends on experience) + incentives.Shift Timing - Rotational Shifts (24/7).Week offs - 2 rotational week offs.Location - ThaneEasy selection. Immediate Joining.For more info,Share your resume - jobcareersteam@gmail.comContact numbers:HR Asawari - 7738298828Share with your friends. Refer.

We are looking for a Telesales Executive to join our team in Thane, India. The ideal candidate should have 0-3 years of experience and at least a 10th Pass education. This is a full-time position that requires working from the office.Key Responsibilities:1. Making outbound calls to potential customers to promote our products or services.2. Generating leads and qualifying prospects to drive sales.3. Explaining product features and benefits to customers.4. Closing sales and achieving monthly targets.The Telesales Executive should have excellent communication skills and a persuasive attitude to engage customers effectively. Strong interpersonal skills are essential to build relationships with customers. The ability to work under pressure and meet sales targets is crucial for success in this role. A positive attitude and a willingness to learn and adapt to changes in the sales process are also important qualities for this position.

Job Title: Tele-Sales ExecutiveLocation: Thane WestJob Type: Full-time / Part-timeSalary: 10000 - 25000 + IncentivesExperience: 02 years (Freshers can apply)About the RoleWe are looking for a motivated and energetic Tele-Sales Executive to join our team. The candidate will be responsible for making outbound calls, explaining products/services, and converting leads into customers.Key ResponsibilitiesMake outbound calls to potential customers from the provided database.Explain product/service details clearly and persuasively.Understand customer needs and recommend suitable products/services.Follow up on leads and maintain a pipeline.Achieve daily/weekly/monthly sales targets.Maintain call records in CRM/Excel.Provide excellent customer service and resolve basic queries.Required SkillsGood communication skills (Hindi/Marathi/English as needed).Ability to convince and handle objections.Basic computer knowledge (CRM/Excel).Positive attitude and sales-driven mindset.Ability to work under targets.EligibilityQualification: 10th / 12th / GraduateExperience: Freshers & experienced both can applyAge: 1835 yearsImmediate joiners preferredBenefitsAttractive salary + high incentivesTraining providedFixed shift / flexible timing (as per company)Weekly offsCareer growth opportunities

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894