Customer Relationship Job Vacancies in Ranchi

We are looking for an Airport Ticketing Executive in Ranchi, India, to provide excellent customer service at the airport by assisting passengers with their ticketing needs. This role is ideal for individuals with a passion for travel and a desire to work in a dynamic environment. Key Responsibilities:- **Ticket Sales:** Assist passengers in purchasing tickets, explaining flight options, prices, and any special offers. You will ensure accurate booking and processing of tickets.- **Customer Assistance:** Provide support to passengers at the ticket counter, helping with check-in processes, cancellations, and changes to existing bookings. Your goal will be to ensure a smooth travel experience for all customers.- **Problem-Solving:** Address any issues that arise, such as overbookings or flight changes. You will communicate effectively with airline staff to find quick solutions for passengers.- **Customer Relationship Management:** Build rapport with travelers, providing personalized service to enhance their experience. Your focus will be on making each interaction positive.Required Skills and Expectations:Candidates should possess excellent communication skills and a friendly demeanor. Attention to detail is crucial to ensure accuracy in ticket bookings. A good understanding of basic computer applications is necessary to manage bookings effectively. While prior experience is not mandatory, a positive attitude and willingness to learn are essential.

Key Responsibilities:Analyze sales data and prepare daily/weekly/monthly reportsVisit dealers and clients across JharkhandMaintain order records, follow-ups and client databaseCoordinate with team for accurate reportingSupport sales growth through data insightsRequirements:Minimum 2 years experience in garments industryGood knowledge of ExcelComfortable for field travel across JharkhandBasic sales knowledge and client handling skillsGood communication skillsImmediate joiner preferred

As an Airport Terminal Services Agent in Ranchi, you will be a vital part of the airport team, ensuring smooth operations and excellent customer service for travelers. This entry-level position is ideal for those looking to start a career in the aviation industry.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers with check-in processes, baggage handling, and provide information about flight schedules and airport facilities to create a positive travel experience.2. **Check-In Procedures**: Help passengers with the check-in process, ensuring that all necessary documentation is ready and checked, and guide them on luggage requirements.3. **Baggage Handling**: Manage and track baggage to ensure correct loading and unloading; assist passengers with lost or damaged luggage inquiries.4. **Maintaining Safety Standards**: Ensure compliance with airport safety and security regulations by monitoring passenger flow and reporting any suspicious activities.5. **Communication**: Communicate effectively with passengers, airlines, and other airport personnel to coordinate services, relay important information, and respond to inquiries.Required Skills and Expectations:Successful candidates should possess strong communication skills and a friendly demeanor to engage with passengers effectively. Basic knowledge of aviation operations is beneficial, although not necessary. Attention to detail, a commitment to customer service, and the ability to work well under pressure are essential for success in this role. Candidates should be reliable, punctual, and able to adapt to a fast-paced environment. A minimum educational qualification of a 10th pass is required.

As an Airport Customer Service Associate in Ranchi, India, you will play a vital role in ensuring a pleasant travel experience for passengers. This position is suitable for candidates with little to no experience, making it an excellent entry point into the aviation industry. Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly, provide information about flights, and assist with check-in procedures. Your friendly approach will help travelers feel welcome and informed.2. **Baggage Handling**: Help passengers with their baggage inquiries, ensuring all luggage is checked in correctly and efficiently. You will ensure that bags are labeled properly to avoid any confusion.3. **Communication**: Maintain regular communication with airline staff and other departments to relay important flight information. Clear communication is essential for smooth operations and customer satisfaction.4. **Problem Resolution**: Address passenger concerns or complaints promptly and professionally. Your ability to listen and resolve issues will enhance the overall customer experience.5. **Documentation**: Ensure all necessary paperwork is completed accurately, including boarding passes and baggage tags. Attention to detail is crucial to prevent any operational errors.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with diverse passengers. Attention to detail, a problem-solving attitude, and the ability to work under pressure are essential. A commitment to providing excellent service and a willingness to learn will set you apart in this role.

Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners

Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Birsa Munda AirportJob Description:Skytech Aviation is hiring Customer Service Executives (Male & Female) for freshers who are interested in building a career in the aviation industry. The selected candidates will be responsible for assisting passengers, handling customer queries, and ensuring a smooth airport experience.Eligibility Criteria:Gender: Male & Female both can applyExperience: Fresher onlyAge Limit: 18 - 26 yearsEducation: Minimum 12th PassGood communication and interpersonal skillsSmart and professional personalityJob Responsibilities:Assist passengers with check-in and boarding proceduresHandle passenger queries and provide accurate informationEnsure smooth customer service operations at the airportMaintain professional communication with passengersCoordinate with airport and airline staff when requiredInterview Location:Lalpur Chowk, Opposite Hari Om Tower, RanchiRequired Documents:Updated Resume2 Passport Size PhotographsAadhar Card / ID ProofEducational Certificates

As an Air Ticketing Staff member, you will play a vital role in ensuring smooth travel experiences for our customers. Your primary responsibilities will include:- **Booking Flights:** You will assist customers in selecting and booking flights that best fit their travel needs, ensuring accuracy in details such as travel dates and destinations.- **Issuing Tickets:** After booking, you will be responsible for issuing electronic tickets, confirming that all information is correct and providing ticket details to customers promptly.- **Handling Customer Inquiries:** You will answer questions related to flight schedules, cancellations, and changes, providing clear and helpful information.- **Processing Payments:** You will manage financial transactions related to ticket sales, ensuring that payments are processed accurately and securely.- **Maintaining Records:** Keeping accurate records of all bookings and customer interactions is essential to maintain efficient operations and assist with any future inquiries.To succeed in this role, you should have strong communication skills to interact effectively with customers and team members. Attention to detail is crucial, as you will need to ensure all information is correct when booking and issuing tickets. Basic computer skills are necessary to manage booking systems and handle transactions properly. A customer-focused attitude will help you provide excellent service and resolve any issues that may arise. Previous experience is not required, making this an excellent opportunity for those looking to start a career in the travel industry.

As an Airport Guest Relationship Executive in Ranchi, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main focus will be on assisting guests with their needs and providing excellent customer service.Key Responsibilities:1. **Guest Assistance**: Greet and assist guests as they arrive at the airport, answering any questions they may have and guiding them to the right services.2. **Information Provision**: Provide accurate and timely information regarding flights, check-in procedures, and airport facilities to help guests navigate their travel experience smoothly.3. **Problem Resolution**: Address any concerns or issues that guests may encounter, and work to resolve them promptly and professionally.4. **Feedback Collection**: Gather feedback from guests about their experiences and report this information to the management to help improve services.5. **Team Collaboration**: Work alongside other airport staff to coordinate services and ensure a seamless experience for all guests.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to effectively interact with diverse guests. Attention to detail is essential for providing accurate information. A friendly and approachable demeanor will help in creating a welcoming environment. While experience is not mandatory, a strong willingness to learn and adapt to the fast-paced airport environment is expected. Basic computer skills and the ability to work in a team are also important for this role.

As an Air Ticketing Executive, you will play a crucial role in managing flight bookings and ensuring an excellent customer experience. Your responsibilities will include:- **Booking Air Tickets**: You will assist customers in booking flight tickets, ensuring to find the best options that meet their travel needs and preferences.- **Processing Payments**: You will handle payment transactions for ticket bookings, ensuring that all financial details are recorded accurately.- **Providing Customer Support**: You will answer queries and offer assistance regarding flight schedules, ticket changes, cancellations, and other travel-related concerns.- **Maintaining Records**: You will keep accurate records of bookings and transactions, which are essential for tracking sales and managing customer information.- **Coordinating with Airlines**: You will communicate with airline representatives to resolve any issues related to ticketing or customer inquiries.To excel in this role, you should have strong communication skills and a customer-oriented approach. Being detail-oriented will help you manage bookings and records effectively. Basic computer skills and familiarity with ticketing software or online booking platforms will be necessary for managing reservations. A proactive attitude and the ability to multitask in a fast-paced environment are also important. Since this role is remote, self-discipline and time management skills are essential for meeting deadlines and maintaining productivity from home. Ideal candidates will have a positive demeanor and a willingness to learn about the travel industry.