Customer Relationship Job Vacancies in Ranchi

As an Airport Customer Service Associate in Ranchi, India, you will play a vital role in ensuring a pleasant travel experience for passengers. This position is suitable for candidates with little to no experience, making it an excellent entry point into the aviation industry. Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly, provide information about flights, and assist with check-in procedures. Your friendly approach will help travelers feel welcome and informed.2. **Baggage Handling**: Help passengers with their baggage inquiries, ensuring all luggage is checked in correctly and efficiently. You will ensure that bags are labeled properly to avoid any confusion.3. **Communication**: Maintain regular communication with airline staff and other departments to relay important flight information. Clear communication is essential for smooth operations and customer satisfaction.4. **Problem Resolution**: Address passenger concerns or complaints promptly and professionally. Your ability to listen and resolve issues will enhance the overall customer experience.5. **Documentation**: Ensure all necessary paperwork is completed accurately, including boarding passes and baggage tags. Attention to detail is crucial to prevent any operational errors.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with diverse passengers. Attention to detail, a problem-solving attitude, and the ability to work under pressure are essential. A commitment to providing excellent service and a willingness to learn will set you apart in this role.

We are looking for a friendly and attentive Air Hostess to join our team in Ranchi. In this role, you will ensure that all passengers have a pleasant and safe flying experience. You will be responsible for various tasks, including:- **Greeting Passengers**: Welcome passengers as they board the aircraft, making them feel comfortable and valued.- **Safety Demonstrations**: Provide clear safety instructions before takeoff, ensuring that passengers understand the safety protocols.- **Serving Meals and Drinks**: Distribute food and beverages during the flight, catering to passengers needs and preferences.- **Assisting Passengers**: Help passengers with any requests or issues they might have during the flight, ensuring everyone feels cared for and supported.- **Handling Emergencies**: Be prepared to respond calmly and effectively in case of emergencies, prioritizing passenger safety at all times.Candidates should have the following skills and expectations:- **Communication Skills**: Clear and friendly communication is essential to interact effectively with passengers and crew.- **Customer Service Orientation**: A strong commitment to delivering excellent service and meeting the needs of passengers is crucial.- **Teamwork Ability**: You should be able to work well with your colleagues in a fast-paced environment.- **Adaptability**: Being flexible and able to think on your feet is important, as you may face unexpected situations.- **Professional Appearance**: You should maintain a well-groomed and professional appearance, reflecting the high standards of the aviation industry.

We are looking for enthusiastic Air Ticketing Staff who can help customers book their flights efficiently. This position is ideal for individuals who are detail-oriented and enjoy working in a fast-paced environment. Key responsibilities include:1. **Flight Booking and Reservation**: Assist customers in finding and booking flights according to their travel needs. This involves checking flight availability, prices, and ensuring that reservations are made accurately.2. **Customer Assistance**: Provide excellent customer service by answering queries related to ticketing, baggage, and travel regulations. It is important to ensure that customers feel valued and informed.3. **Processing Payments**: Handle payment transactions securely. You will be responsible for confirming bookings and ensuring that payment processes are completed accurately.4. **Maintaining Records**: Keep detailed records of ticket sales and customer interactions. This helps in managing the data for future reference and ensures efficient service.5. **Coordinating with Airlines**: Liaise with airline representatives to solve any issues related to bookings or cancellations. Good communication skills are essential for resolving problems promptly.Applicants should have completed at least 10th grade and possess good communication skills. Attention to detail is crucial for ensuring that bookings are accurate and customer needs are met. A friendly demeanor and a willingness to learn will help you thrive in this role. Experience is not required, making this an excellent opportunity for recent graduates or first-time job seekers.

Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Birsa Munda AirportJob Description:Skytech Aviation is hiring Customer Service Executives (Male & Female) for freshers who are interested in building a career in the aviation industry. The selected candidates will be responsible for assisting passengers, handling customer queries, and ensuring a smooth airport experience.Eligibility Criteria:Gender: Male & Female both can applyExperience: Fresher onlyAge Limit: 18 - 26 yearsEducation: Minimum 12th PassGood communication and interpersonal skillsSmart and professional personalityJob Responsibilities:Assist passengers with check-in and boarding proceduresHandle passenger queries and provide accurate informationEnsure smooth customer service operations at the airportMaintain professional communication with passengersCoordinate with airport and airline staff when requiredInterview Location:Lalpur Chowk, Opposite Hari Om Tower, RanchiRequired Documents:Updated Resume2 Passport Size PhotographsAadhar Card / ID ProofEducational Certificates

We are looking for an Air Ticketing Executive to join our team in Ranchi. This is an entry-level position suitable for candidates with a 12th-grade education and minimal experience. **Key Responsibilities:**- **Booking Flights:** Assist customers in selecting and booking flights based on their travel needs, ensuring they receive timely and accurate information.- **Customer Support:** Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a smooth booking experience for travelers.- **Ticket Issuance and Changes:** Manage the issuance of airline tickets and handle any changes or cancellations, ensuring compliance with airline policies.- **Payment Handling:** Process payments efficiently, ensuring that transactions are accurate and secure.- **Record Maintenance:** Keep detailed records of bookings, payments, and customer interactions to ensure that all information is readily available for future reference.- **Collaboration with Airlines:** Communicate and coordinate with airline representatives regarding flight schedules, seating availability, and other relevant details.**Required Skills and Expectations:**Candidates should have a basic understanding of travel procedures and a passion for customer service. Strong communication skills are essential, as you will be interacting with clients regularly. Attention to detail is important for managing bookings accurately. Proficiency in using computers and booking software will be beneficial. Candidates must be willing to learn and adapt quickly to the dynamic environment of the travel industry. A positive attitude and teamwork spirit are essential for success in this role.

We are looking for a dedicated Airport Ticketing Executive in Ranchi, India. This role is ideal for recent graduates or candidates with up to one year of experience seeking to start a career in the travel and airline industry.The Airport Ticketing Executive will assist passengers with the ticketing process and ensure a smooth travel experience. The key responsibilities include:- **Ticket Sales and Reservations**: Help customers book their flights, providing options for travel itineraries and prices based on their needs, and ensuring accuracy in all transactions.- **Passenger Assistance**: Answer questions from passengers regarding schedules, destinations, and travel regulations, providing excellent customer service to enhance their experience.- **Problem Resolution**: Address any issues or concerns that arise during the booking process, such as changes in schedules or cancellations, to find satisfactory solutions for customers.- **Documentation Management**: Maintain and organize records of ticket sales, cancellations, and customer interactions to uphold organized operations and efficient workflows.To succeed in this role, candidates must have strong communication skills to interact effectively with passengers. A keen attention to detail is crucial to avoid errors in bookings and provide accurate information. Candidates should be comfortable working in a fast-paced environment and be willing to learn about airline processes and systems. The ideal candidate will also have a positive attitude and a genuine interest in customer service.

Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners Responsible for developing & supporting the franchise partners for their business growth Accountable for holistic growth of the respective region for brand enhancement. Accountable for the sales target for the region Maintain relationship with existing franchise partner Tracking franchisee growth Provide training and development to the existing franchise owner/team Acting as the main point of contact for assigned franchise partners

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- **Guest Assistance**: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- **Problem Resolution**: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- **Coordination with Airline Staff**: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- **Feedback Collection**: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- **Safety and Security Awareness**: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.

As an Airport Customer Service Associate based in Ranchi, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:- **Greeting Passengers**: Welcome travelers with a friendly smile and assist them with their initial inquiries to create a positive first impression.- **Check-in Assistance**: Help passengers with the check-in process by guiding them on using self-service kiosks or providing manual check-in support to ensure all paperwork is completed accurately.- **Baggage Handling**: Assist passengers with their luggage, including checking in bags and answering questions related to baggage policies and fees.- **Providing Information**: Offer clear and accurate information regarding flight schedules, gate changes, and other travel inquiries to keep travelers informed and comfortable.- **Resolving Issues**: Address any customer complaints or problems with empathy and professionalism, working to find quick solutions to enhance customer satisfaction.- **Safety and Security Protocols**: Adhere to airport safety regulations while assisting passengers, ensuring a secure environment for everyone.To excel in this role, you should have excellent communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Being detail-oriented will help you handle paperwork and inquiries accurately. Some experience in customer service is a plus, but freshers with a passion for helping people are also encouraged to apply. A basic educational requirement is a 10th-grade pass.

As an Air Ticketing Staff member, you will play a vital role in ensuring that customers have a smooth booking experience. Your responsibilities will include:- **Booking Air Tickets**: You will handle customer requests for flight reservations, ensuring accurate ticket issuance and timely confirmations.- **Customer Assistance**: Provide information about flight schedules, fares, and ticket policies, helping customers make informed decisions.- **Handling Queries**: Address any questions or concerns customers may have regarding their bookings or travel plans, ensuring a high level of customer satisfaction.- **Processing Payments**: Assist customers with payment procedures and ensure transactions are completed securely and efficiently.- **Coordinating with Airlines**: Work closely with airlines and travel partners to resolve any issues related to flight bookings, cancellations, or changes.- **Maintaining Records**: Keep updated records of all transactions, ensuring data accuracy in booking systems and files.To be successful in this role, you should possess good communication skills to interact effectively with customers. Attention to detail is essential for processing bookings and payments accurately. Basic computer skills are necessary for handling booking systems, and a willingness to learn about the travel industry will be an asset. A positive attitude and a team-oriented mindset will help you thrive in this fast-paced environment. Previous experience is not required, making this an excellent opportunity for freshers looking to start their career in air ticketing.

As a Ground Staff member based in Jaipur, you will play a vital role in ensuring the smooth operation of airport services. Your work will contribute to enhancing passenger experiences and maintaining high safety and efficiency standards.**Key Responsibilities:**- **Passenger Assistance:** Provide support to passengers at various points, including check-in, security checks, and boarding, ensuring they have a positive travel experience.- **Baggage Handling:** Safely manage passenger luggage, including loading, unloading, and ensuring proper delivery to the correct destinations.- **Check-in Procedures:** Assist with the check-in process by verifying passenger documentation, issuing boarding passes, and addressing queries.- **Safety Compliance:** Follow all safety and security guidelines to ensure a safe environment for passengers and staff, including regular inspections of equipment and facilities.- **Team Collaboration:** Work closely with other ground staff and airline personnel to ensure efficient operations and quick resolution of issues that may arise.**Required Skills and Expectations:**Candidates should possess a minimum educational qualification of 10th grade and should have a willingness to learn and adapt to new challenges. Strong communication skills are essential for interacting with passengers and colleagues effectively. Candidates should also be physically fit to handle the demands of the job, including lifting heavy baggage. Attention to detail and the ability to work well under pressure are crucial qualities, as are strong problem-solving skills and a service-oriented attitude. Relevant experience is welcome but not mandatory, making this an excellent opportunity for those looking to kickstart their careers in the aviation industry.

- Greet passengers: Welcome passengers as they board the aircraft and assist them in finding their seats.- Ensure safety: Demonstrate safety procedures, check seat belts, and assist passengers during emergencies.- Provide customer service: Attend to passengers' needs, serve meals and drinks, and offer assistance throughout the flight.- Maintain cabin cleanliness: Keep the cabin tidy, ensure seats are clean, and manage waste disposal.- Handle emergencies: Follow safety protocols, assist in evacuations if necessary, and provide first aid if needed.Skills and Expectations:- Excellent communication skills to interact with passengers and crew effectively.- Ability to remain calm under pressure and handle stressful situations professionally.- Attention to detail to ensure passenger safety and comfort.- Physical fitness and ability to stand for long periods and lift luggage if needed.- Professional appearance and grooming standards in line with airline regulations.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with are preferred keyskills

Join our team as an Airport Guest Relationship Executive in Ranchi, where you will be responsible for assisting guests with ticketing, airport operations, and providing exceptional customer service. Your key responsibilities include handling guests, passengers, and maintaining positive customer relationships. You will also be tasked with coordinating airline operations, managing ground staff activities, and ensuring smooth ground operations. We are looking for candidates with good communication skills, a strong customer service orientation, and the ability to work well under pressure in a fast-paced airport environment. If you are a 10th pass candidate with a passion for customer service and the willingness to learn, this role is perfect for you.