As an Air Ticketing Executive, you will play a crucial role in managing flight bookings and ensuring an excellent customer experience. Your responsibilities will include:
- **Booking Air Tickets**: You will assist customers in booking flight tickets, ensuring to find the best options that meet their travel needs and preferences.
- **Processing Payments**: You will handle payment transactions for ticket bookings, ensuring that all financial details are recorded accurately.
- **Providing Customer Support**: You will answer queries and offer assistance regarding flight schedules, ticket changes, cancellations, and other travel-related concerns.
- **Maintaining Records**: You will keep accurate records of bookings and transactions, which are essential for tracking sales and managing customer information.
- **Coordinating with Airlines**: You will communicate with airline representatives to resolve any issues related to ticketing or customer inquiries.
To excel in this role, you should have strong communication skills and a customer-oriented approach. Being detail-oriented will help you manage bookings and records effectively. Basic computer skills and familiarity with ticketing software or online booking platforms will be necessary for managing reservations. A proactive attitude and the ability to multitask in a fast-paced environment are also important. Since this role is remote, self-discipline and time management skills are essential for meeting deadlines and maintaining productivity from home. Ideal candidates will have a positive demeanor and a willingness to learn about the travel industry.
Experience
0 - 1 Years
No. of Openings
65
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation
Face Interview Location
kolkata