As an Air Ticketing Staff member, you will play a vital role in ensuring smooth travel experiences for our customers. Your primary responsibilities will include:
- **Booking Flights:** You will assist customers in selecting and booking flights that best fit their travel needs, ensuring accuracy in details such as travel dates and destinations.
- **Issuing Tickets:** After booking, you will be responsible for issuing electronic tickets, confirming that all information is correct and providing ticket details to customers promptly.
- **Handling Customer Inquiries:** You will answer questions related to flight schedules, cancellations, and changes, providing clear and helpful information.
- **Processing Payments:** You will manage financial transactions related to ticket sales, ensuring that payments are processed accurately and securely.
- **Maintaining Records:** Keeping accurate records of all bookings and customer interactions is essential to maintain efficient operations and assist with any future inquiries.
To succeed in this role, you should have strong communication skills to interact effectively with customers and team members. Attention to detail is crucial, as you will need to ensure all information is correct when booking and issuing tickets. Basic computer skills are necessary to manage booking systems and handle transactions properly. A customer-focused attitude will help you provide excellent service and resolve any issues that may arise. Previous experience is not required, making this an excellent opportunity for those looking to start a career in the travel industry.
Experience
0 - 1 Years
No. of Openings
42
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab