Hiring Fresher / Air Ticketing Executive / 10th Pass

We are looking for an enthusiastic and detail-oriented Air Ticketing Staff member to join our team in Kolkata. This entry-level position is ideal for candidates with a passion for travel and customer service.

Key Responsibilities:

1. **Ticket Reservations**: Assist customers in booking airline tickets, ensuring accurate entry of information and selecting the best flight options based on their preferences.

2. **Customer Support**: Answer customer inquiries regarding ticket prices, flight schedules, and travel regulations, providing friendly and informative assistance.

3. **Documentation**: Maintain and update records of ticket sales and itinerary changes in our system, ensuring all information is accurate and up-to-date.

4. **Problem Solving**: Handle ticketing issues such as cancellations, rebooking, and refunds professionally, ensuring customer satisfaction and compliance with airline policies.

5. **Collaboration**: Work closely with colleagues and airline partners to stay informed about promotions, offers, and operational updates that may affect ticketing.

To be successful in this role, you should have a basic understanding of the travel industry and excellent communication skills. Attention to detail is essential, as accuracy in bookings and documentation is crucial. A positive attitude and willingness to learn are highly valued, as this is an entry-level position suitable for fresh graduates. A minimum educational qualification of 10th grade is required. Being a team player and having a customer-first mindset will contribute to your success in this role.

• Experience

  0 - 1 Years

• No. of Openings

  60

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata