We are looking for an enthusiastic Air Ticketing Executive to join our team in Ranchi. This entry-level position is perfect for recent school graduates or those with a passion for travel and customer service.
Key Responsibilities:
1. Ticket Booking and Issuance: Assist customers in booking domestic and international flight tickets while ensuring accuracy in details and adherence to travel regulations.
2. Customer Service: Provide high-quality service by answering queries related to bookings, cancellations, and travel policies, creating a positive experience for all customers.
3. Travel Documentation: Ensure all necessary travel documents and confirmations are processed and delivered to customers in a timely manner.
4. Coordinating with Airlines: Liaise with airline representatives to resolve any issues related to ticketing or customer concerns, ensuring seamless communication.
5. Record Keeping: Maintain accurate records of all transactions and customer interactions for future reference.
Required Skills and Expectations:
The ideal candidate should have completed at least the 10th grade and possess good communication skills, both verbal and written. Attention to detail is critical, as accuracy in ticketing and documentation is essential. A basic understanding of the travel industry and a willingness to learn new systems and tools will be beneficial. A friendly demeanor and strong customer service skills are key to delivering an excellent experience for our clients. Teamwork and the ability to handle multiple tasks efficiently are essential traits for success in this role.
Experience
0 - 1 Years
No. of Openings
85
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
kolkata