Customer Relationship Job Vacancies in Bokaro

We are looking for a dedicated Airport Ticketing Executive to join our team in Bokaro, India. This position is suitable for freshers who have completed at least their 10th grade. You will play a key role in ensuring a smooth travel experience for passengers.Key Responsibilities:1. **Ticket Booking**: Assist customers with booking airline tickets, ensuring accurate data entry and payment processing.2. **Customer Service**: Provide excellent support to passengers, answering questions related to flights, fares, and travel policies.3. **Information Management**: Stay updated with flight schedules, ticket prices, and airline policies to provide accurate information.4. **Problem Resolution**: Handle customer complaints and issues, offering solutions to ensure satisfaction.5. **Documentation**: Maintain proper records of ticket sales and transactions, ensuring compliance with company policies.Required Skills and Expectations:- Candidates should have strong communication skills to effectively interact with customers and provide clear information.- Attention to detail is crucial for accurately processing bookings and managing records.- A polite and friendly demeanor is expected to create a positive experience for travelers.- Basic computer knowledge is essential for using ticketing software and managing customer data.- A willingness to learn and adapt in a fast-paced environment is important, as the travel industry can be dynamic and busy. We welcome passionate individuals who are eager to begin their careers in the airline industry.

An airport ticket executive, also known as an air ticketing and reservation executive, helps passengers with their travel plans:Reservations: Book, change, or cancel flightsInformation: Provide details on fares, flight schedules, and routesTickets: Issue tickets, boarding passes, and other travel documentsCheck-in: Check in passengersCustomer service: Answer customer queries and help with check-in proceduresRefunds: Process ticket changes and refundsTravel insurance: Provide advice on travel insuranceSpecial needs: Help with special needsTravel problems: Assist with problems that may arise during travelTicketing executives usually work at a desk, but may need to stand for long periods.

Job Openings for 24 airport ground staff openning Jobs for Freshers in Kolkata,Kolkata South, Kolkata,Around Kolkata,Calcutta Greens, Kolkata,Asansol,Murshidabad,Bokaro,Kalimpong,Siliguri,Koch Bihar having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech with Good knowledge in Customer Relationship Executive,Hospitality,Aviation etc. Contact - 8777590539

Greeting and welcoming passengers, and responding to questionsChecking in baggageMaking reservationsSelling airline ticketsStocking aircraft with refreshmentsCleaning aircraft after flightsAssisting disabled passengers and those with small childrenProviding information to passengers