Hiring Freshers || Airport Customer Service Associate

As an Airport Customer Service Associate, you will play a crucial role in ensuring a positive travel experience for passengers. This position is ideal for those who enjoy working in a dynamic environment and have a passion for helping others.

Key Responsibilities:

- Greeting Passengers: Welcome travelers in a friendly manner as they arrive at the airport, setting a positive tone for their journey.

- Check-in Assistance: Help passengers with their check-in process, including verifying their documents and ensuring they are aware of their flight details.

- Baggage Handling: Guide passengers on proper baggage procedures, including checking bags and informing them of weight limits and fees.

- Providing Information: Answer questions related to flights, terminal facilities, and airport services, ensuring travelers have the information they need.

- Problem Resolution: Address any issues that arise during the travel experience, such as delays or lost luggage, with a calm and solutions-oriented approach.

- Safety Compliance: Ensure compliance with safety regulations and procedures by monitoring passenger behavior and maintaining a secure environment.

To be successful in this role, you should have excellent communication skills, a customer-focused attitude, and the ability to work under pressure in a fast-paced environment. A strong sense of teamwork and adaptability is essential as you will interact with diverse groups of people. Prior experience is not required, making this a great opportunity for individuals looking to start their career in customer service.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  10th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  KOLKATA