Customer Relationship Job Vacancies in Dumka

Duties and responsibilitiesBooking and reservations: Assisting customers with booking flights, modifying existing reservations, and selecting seats.Ticket issuance and payment: Issuing and reissuing tickets, processing payments via cash, credit cards, or other methods, and handling refunds.Customer inquiries: Providing flight information, including schedules, fares, and connections. They also answer questions about baggage policies, delays, and other travel-related issues.Check-in assistance: Helping passengers with the check-in process, verifying travel documents like passports and visas, and tagging checked baggage.Problem resolution: Addressing customer complaints, resolving ticketing issues, and assisting passengers affected by flight delays or cancellations.Coordination: Working with airlines and airport ground staff to ensure efficient operations and seamless customer service.Administrative tasks: Maintaining accurate records of bookings, transactions, and passenger information using airline reservation systems. Essential skills and qualificationsCustomer service skills: The ability to remain calm and professional while assisting a diverse range of passengers, especially those who may be frustrated or stressed.Computer literacy: Proficiency with airline reservation systems, also known as Global Distribution Systems (GDS), such as Amadeus, Sabre, or Galileo.Communication skills: Excellent verbal and interpersonal skills for clear and effective interaction with both passengers and other staff members.Attention to detail: Accuracy is critical when entering passenger details and processing tickets to avoid costly mistakes.

Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com

Greeting and welcoming passengers, and responding to questionsChecking in baggageMaking reservationsSelling airline ticketsStocking aircraft with refreshmentsCleaning aircraft after flightsAssisting disabled passengers and those with small childrenProviding information to passengers

Job Openings for 21 Airport Ticketing Executive Jobs for Freshers in Bhubaneswar, Jharsuguda, Jharia Dhanbad, Ranchi, Patna, Gaya, Mayurbhanj, South 24 Parganas, Dumka, Raipur, Chhattisgarh, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.

Job Openings for 58 Airport Passenger Service Assistant-Kolkata 2025 Jobs for Freshers in Kolkata,Bhubaneswar,Ranchi,Guwahati,Dumka,Patna,Jashpur, Chhattisgarh,Raipur, Chhattisgarh,Asansol,Durgapur, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff,Customer Relationship etc.

We are looking for a dedicated Airlines Executive to join our team in Dumka, India. This entry-level position is ideal for enthusiastic individuals seeking to start their careers in the airline industry.nnKey Responsibilities include:nn- Customer Service: Interact with passengers, answer queries, and resolve issues to ensure a pleasant travel experience.n n- Ticket Reservation: Assist customers with booking flights, managing changes, and handling cancellations efficiently.nn- Documentation: Ensure that all necessary travel documents are processed accurately and on time.nn- Coordination: Work with different departments within the airline to ensure smooth operations and timely flight schedules.nnRequired skills and expectations:nnCandidates should have completed at least their 10th grade education. Strong communication skills are essential to effectively interact with customers and colleagues. A commitment to providing excellent customer service and a positive attitude are vital. Additionally, attention to detail is important when managing bookings and travel documents. Candidates should be proactive, eager to learn, and able to work in a fast-paced environment. Since this is a full-time office-based role, being present on-site is a must. No prior experience is required, making this a great opportunity for freshers to embark on a rewarding career in the airline industry.

We are looking for an Airlines Executive to join our team in Dumka, India. This is a full-time position suitable for individuals with 0 to 2 years of experience who have completed at least their 10th grade.nnKey Responsibilities:nn1. Customer Service: Provide excellent service to passengers by assisting with inquiries, ticket bookings, and other travel-related needs. Your communication skills will help ensure a positive experience for travelers.nn2. Flight Coordination: Help in managing flight schedules and ensuring that all necessary information is relayed to passengers. You will work closely with airlines to maintain accurate flight details.nn3. Documentation: Assist in preparing and processing necessary travel documents for passengers. Attention to detail is essential to ensure compliance with travel regulations.nn4. Problem-Solving: Address any issues that arise during the ticketing and boarding process. You will need to think quickly and effectively to find solutions.nnRequired Skills and Expectations:nnIdeal candidates should have strong interpersonal skills and a good understanding of customer service principles. You should be detail-oriented, ensuring accuracy in all tasks, particularly with documentation and data entry. Basic computer skills are needed for handling booking systems. The ability to work in a team and communicate effectively with staff and customers is important. A positive attitude and willingness to learn will contribute to your success in this role.