Customer Relation Officer Job Vacancies in Delhi NCR

As a Student Relation Officer, your primary role is to support and engage with students throughout their academic journey. You will be responsible for creating a positive student experience and assisting them with various needs. **Key Responsibilities:**- **Student Engagement:** Regularly interact with students to understand their needs, concerns, and feedback, fostering a supportive environment that enhances their academic experience.- **Problem Resolution:** Address student queries and issues promptly, directing them to appropriate resources or solutions to ensure their concerns are effectively managed.- **Information Dissemination:** Provide accurate information regarding courses, schedules, and academic policies to students, helping them make informed decisions about their education.- **Event Coordination:** Assist in organizing student events and activities, promoting community engagement and enhancing the overall student experience on campus.- **Reporting and Documentation:** Maintain records of student interactions and feedback, generating reports that can help improve services and student satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with students and staff.- A friendly and approachable demeanor is important for building rapport and trust with students.- Basic problem-solving abilities are necessary to quickly address and resolve student concerns.- Organizational skills are required to manage multiple tasks and events simultaneously.- A willingness to learn and adapt is crucial, particularly for freshers entering the education sector.This role is ideal for fresh graduates eager to contribute positively to the student community in a dynamic work environment.

Position - Customer Relations officer.Age Limit - 30 and below.Language reqd - English and Hindi.Shift Timings - 10 am to 6 pm.Salary 16.5k to 17.5k.Drop and pick up shuttle service free of cost.Work location - Sector 127, Noida.

Office Administrator Job Responsibilities:Supports company operations by maintaining office systems and supervising staff.Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.Designs and implements office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.Completes operational requirements by scheduling and assigning employees and following up on work results.Keeps management informed by reviewing and analyzing special reports, summarizing information, and identifying trends.Maintains office staff by recruiting, selecting, orienting, and training employees.Maintains office staff job results by coaching, counseling, and disciplining employees, and planning, monitoring, and appraising job results.Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

THE JOB ENTAILS:Pursuing new sales prospects, converting deals and maintaining customer satisfaction.1. End-to-end sales lead nurturing process involving --Reaching out to prospective home-buyers who show an interest in our offerings.-Convey complete and accurate project information to help customers make the best decision.-Set up meetings and site visits with potential home-buyers.-Negotiate/close deals and handle complaints or objections-Accurately record customer demographics and sales related information digitally.-Perform a needs assessment for each customer to recommend appropriate solutions (pre and post sale.)2. Post-Sale Services--Efficiently coordinating with different departments to help complete the post sale formalities.3. Relationship Management--Develop a rapport with customers, demonstrating a friendly and helpful manner while addressing any queries.-Offer timely and adequate redressal of customer grievances, if any.-Understand and demonstrate the brand ideals/values in all dealings with our existing or prospective customers.4. Other Responsibilties--Offer informative assistance to channel partners/brokers.-Organize and assist in promotional events.DESIRED CANDIDATE:Must be an excellent communicator with great people skills.Must have problem solving acumen.Proactive individual with enthusiasm and zeal to perform well independently.Performance driven and goal-oriented.Self-motivated with a results-driven approachEducation/Experience in Sales/Customer Support.Fast learner and passion for sales.Proficiency in EnglishExcellent knowledge of MS Office

CRM Executivegood CoomunicationReal Estate Exp Must

manage all calls.manage customers all queries.Manage all customers related queries.