Customer Relationship Manager Job Vacancies in Delhi NCR

We are seeking a motivated Sales Manager to join our team in Gurgaon, India. This role involves driving sales growth and managing client relationships in an office environment. Ideal candidates will have a passion for sales and a desire to learn and grow in the industry.Key Responsibilities:- **Develop Sales Strategies**: Create effective sales strategies to achieve revenue targets and expand the customer base, identifying new opportunities and market trends.- **Manage Team Performance**: Lead and mentor a team of sales representatives, setting clear goals and monitoring their progress to ensure high performance and motivation.- **Build Client Relationships**: Establish and maintain strong relationships with clients, understanding their needs and providing tailored solutions to enhance satisfaction and loyalty.- **Analyze Market Trends**: Conduct market research to stay informed about industry developments, competitor activities, and customer preferences, using this data to make strategic decisions.- **Prepare Reports**: Create and present regular sales reports to management, highlighting achievements, challenges, and opportunities for improvement.Required Skills and Expectations:Candidates should have a graduate degree and up to 5 years of experience in sales or related fields. Strong communication and interpersonal skills are essential to foster client relationships. The ability to work in a team and adapt to changing environments is important. A results-driven attitude with a focus on achieving targets is expected. Proficiency in Microsoft Office and basic sales software will be an advantage.

ResponsibilitiesIdentify, generate, and qualify new business leads through field visits, networking, cold calling, and digital outreach.Conduct in-person client meetings to present and explain company products/services, particularly within the healthcare domain.Build and maintain strong client relationships by understanding client needs, offering tailored solutions, and ensuring ongoing engagement.Develop a deep understanding of the client.

We are seeking a Back Office Assistant in Sector 37, Faridabad, who will play a crucial role in ensuring smooth operations within the organization. The ideal candidate will have 2 to 5 years of experience and a graduate degree.Key Responsibilities:- **Data Management**: Maintain and update company records, ensuring all information is accurate and easily accessible. This includes entering data into databases and performing regular audits to verify data integrity.- **Documentation**: Prepare and process important documents, including reports, correspondence, and records. You will ensure that all documents are organized and stored properly for quick retrieval.- **Communication Support**: Assist in internal and external communications by managing emails and phone calls, forwarding important messages and coordinating effectively with different departments.- **Administrative Assistance**: Provide general administrative support to teams, which may involve scheduling meetings, organizing files, and managing office supplies.- **Report Generation**: Compile and assist in the preparation of reports related to various functions of the business. This may include financial reports, project updates, and performance metrics.Required Skills and Expectations:The candidate must possess excellent organizational skills with a keen eye for detail. Proficiency in Microsoft Office, particularly Excel and Word, is essential. Strong communication skills, both written and verbal, are necessary for effective interaction with team members and clients. A proactive attitude in problem-solving and multitasking is expected, along with a commitment to maintaining confidentiality.

We are looking for a motivated and experienced Sales Manager to join our team in Greater Noida. The ideal candidate will have 1 to 5 years of experience in sales and is expected to drive our sales efforts in a dynamic environment.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales strategies to attract and retain customers, ensuring the growth of sales figures.- **Lead Sales Team:** Supervise and guide the sales team to achieve their targets, providing coaching and support as necessary.- **Client Relationship Management:** Build and maintain strong relationships with clients, addressing their needs and concerns to enhance customer satisfaction.- **Market Analysis:** Analyze market trends and competitor offerings to identify new sales opportunities and stay ahead in the market.- **Reporting:** Prepare and present regular sales reports to management, highlighting achievements, challenges, and areas for improvement.**Required Skills and Expectations:**Candidates should possess excellent communication and interpersonal skills to effectively engage with clients and team members. A good understanding of sales techniques and market dynamics is essential. Strong leadership qualities are necessary to manage the sales team effectively. Candidates must be goal-oriented and self-motivated, with a proven record of meeting sales targets. A high level of organization and the ability to analyze data to make informed decisions will be key in this role. Candidates are expected to be proficient in basic computer skills and capable of using sales management software.

Job Description: SalesCompany: Miracle InfratechLocation: Sector 135, NoidaPosition OverviewMiracle Infratech is looking for dynamic and target-driven Sales Expertise to join our growing real estate team. This role is ideal for individuals who are passionate about sales, client interaction, and building a career in real estate.The candidate will be responsible for generating and qualifying leads, conducting client meetings, and supporting deal closures. The primary KPI is achieving successful property closure .Key Responsibilities1. Lead Generation & Sales SupportGenerate and qualify leads through calls, digital platforms, and field activitiesSchedule and conduct client meetings .Assist Managers in closing dealsMaintain a consistent sales pipeline2. Client InteractionUnderstand client requirements and suggest suitable property optionsBuild rapport and maintain professional communication with clientsProvide basic market insights and project details3. Site Visits & PresentationsCoordinate and assist in property site visitsDeliver project presentations to prospective clientsEnsure a smooth and engaging client experience4. Follow-ups & ConversionPerform timely follow-ups with leadsNurture prospects to move them through the sales funnelSupport conversion of leads into site visits or closures5. CRM & ReportingUpdate daily activities, leads, and follow-ups in CRM systemsMaintain accurate records of all client interactionsShare daily/weekly performance reports with the reporting managerRequirementsExperienceMinimum 1 year of experience in real estate sales .Hard SkillsBasic understanding of sales processesKnowledge of Noidas real estate market .Soft SkillsStrong communication and interpersonal skillsConfidence in client handlingTarget-driven mindsetAbility to learn quickly and adaptPreferred Candidate ProfileInterest in real estate salesKnowledge of Noida/NCR market is an advantageEnergetic, self-motivated, and goal-orientedWork Schedule6 days working (Tuesday off)10:30 AM - 7:00 PMCompensation & BenefitsSalary + performance incentivesLead support providedTraining and growth opportunitiesExposure to premium property portfolioProfessional ExpectationsMaintain professionalism in all client interactionsFollow a client-first approachTake ownership of assigned targetsRepresent the company positively

WE ARE HIRING - FEMALE SALES MANAGER Fortune Hyundai, Greater Noida - Site 4, invites applications for the position of Female Sales Manager. The role involves handling walk-in customers, explaining vehicle features and offers, managing leads and follow-ups, maintaining strong customer relationships, and achieving monthly sales targets while ensuring excellent customer service. Candidates should have a presentable personality, strong communication and customer handling skills, a confident and positive attitude, and sales experience is preferred. Graduates or undergraduates may apply, with automobile sales experience being an added advantage. We offer an attractive salary package with incentives, career growth opportunities, performance-based rewards, and a professional work environment. Immediate joining preferred.

We are seeking a detail-oriented Back Office Sales Support Executive to assist our sales team. This role will be responsible for order processing, CRM management, reporting, and ensuring customer data accuracy.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

We are seeking an enthusiastic International Travel Sales Executive to join our team in Delhi. This role is ideal for individuals passionate about travel and customer service, helping clients plan their dream trips abroad.Key responsibilities include:- **Client Engagement:** Meet and interact with clients to understand their travel needs, preferences, and budget constraints, ensuring personalized service.- **Travel Planning:** Assist clients in selecting travel destinations, accommodations, and activities by providing expert advice and tailored suggestions that fit their interests.- **Sales Management:** Promote and sell various travel packages, deals, and services, aiming to meet or exceed sales goals each month.- **Booking Coordination:** Handle all aspects of travel bookings, including flights, hotels, and transportation, ensuring accuracy and timely confirmation.- **Customer Support:** Provide ongoing support before, during, and after travel, addressing any issues or concerns clients may have.To succeed in this role, candidates should possess strong communication and interpersonal skills. A good understanding of travel destinations and a keen eye for detail are essential. Candidates must be comfortable working in an office environment and should demonstrate a commitment to providing exceptional service. A positive attitude, ability to work in a fast-paced setting, and a passion for travel are highly valued. Additionally, candidates should be able to work collaboratively with team members to achieve common goals.

Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group

We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.

Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.

We are looking for a dedicated Office Assistant to support our team in New Delhi. The ideal candidate will be a recent school graduate with a positive attitude and eagerness to learn. This position is a full-time role, and the assistant will work from the office.**Key Responsibilities:**- **Manage Phone Calls**: Answer incoming calls and direct them to the appropriate staff, ensuring smooth communication within the office.- **Maintain Files and Documents**: Organize and update physical and digital files, making it easy to access important information when needed.- **Assist with Scheduling**: Help in coordinating meetings and appointments for team members, ensuring that everyone stays organized and on track.- **Support Office Operations**: Provide general administrative support, such as typing, data entry, and preparing documents, thereby keeping daily operations running smoothly.- **Handle Supplies**: Monitor and restock office supplies, ensuring that all necessary materials are readily available for the team.Required skills and expectations include:- Candidates should be female and have completed at least the 12th grade.- Strong organizational skills and attention to detail are essential for success in this role.- Excellent verbal and written communication skills are important for effective interaction with colleagues and clients.- The candidate should be a quick learner, comfortable using basic office software, and willing to adapt to new challenges.- A friendly demeanor and the ability to work well in a team environment are crucial for fostering a positive office atmosphere.

We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.

Job Profile: Position is on the payrolls of Aditya Birla Sunlife Insurance. Position will be mapped to the respective HDFC Branches per geography based businessrequirements Core responsibility is to generate insurance business through HDFC branch walk-in customersand by closing out bound leads generated by the branch staff for the assigned branch Providing support to branch profitability by selling ABSLI Insurance product through differentacquisition channels in the catchment area Will be responsible for achieving monthly sales target assigned:1. NOP Number of policies2. FYP First Year premium3. Staying ahead of competition in term of NOP & FYP due to Open Architecture4. Persistency Recurring payments5. Zero customer complaints - Manage customer complaints & resolve them withinspecific TAT and ensure quality customer service is delivered Consolidation of market share within Life Insurance in existing markets and generatepenetration in new markets Build strong professional synergies with the Banking partnerKey Expectations: Managing Bank customers requirements with the best available services and products Demonstrate excellent knowledge of insurance and banking products Communicate any product changes, process change or change in rules and regulations (internal /IRDA) with the help of training modules to the banking partners Manage the relationship with the banking partner across levels to deliver desired results Support all sales and service aspects including sales calls, policy issuance and complaintmanagementDesired profile of the candidate(mandatory)Attitude & Skill Set Should be professionally presentable at all times Should be high on communication Should possess a strong ability to Influence internal & external customers Should be able to develop strong professional relationships across levels of the partner bank Should be willing to travel within the assigned geography as requiredDesired profile of the