Array ( [0] => customer-relationship-manager [1] => delhi-ncr ) 400+ customer relationship manager Jobs in Delhi NCR,customer relationship officer Job Vacancies in Delhi NCR
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Customer Relationship Manager Job Vacancies in Delhi NCR

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Online For Customer Care Executive Jobs (Freshers)

Zara consultancy

  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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10th Pass Freshers For Field Sales Executive

Noble Core Recruitment

  • 0 - 6 yrs
  • Delhi
Customer Relationship Channel Sales Retail Sales Marketing Communication Direct Sales Lead Generation Technical Sales Management Skills Corporate Sales b2c Marketing
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Delhi. This role is ideal for candidates with 0 to 6 years of experience and a background of at least a 10th-grade education. **Key Responsibilities:**- **Client Acquisition**: Identify and approach potential customers to promote products or services, helping to expand our client base.- **Sales Presentation**: Effectively communicate the benefits and features of products to clients during face-to-face meetings, improving their understanding and interest.- **Market Research**: Gather information on market trends, competitors, and customer preferences to help shape sales strategies and improve performance.- **Relationship Building**: Establish and maintain strong relationships with clients to encourage repeat business and referrals, which are crucial for sales growth.- **Sales Reporting**: Track and report daily sales activities, leads, and outcomes to provide regular updates to management, ensuring transparency and accountability.**Required Skills and Expectations:**- Strong communication skills are essential to articulate product benefits clearly and build rapport with clients.- A proactive approach to identifying customer needs and addressing them effectively can significantly impact sales success.- Basic computer skills will be helpful for reporting and managing data related to sales activities.- A positive attitude and resilience are important for overcoming challenges and maintaining motivation in a competitive sales environment.- Candidates must be willing to travel within the region for client meetings, as face-to-face interaction is a key element of the role.
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Field Sales Executive Fresher

Trado Adhesives & Chemicals Pvt. Ltd.

  • Fresher
  • 1.3 Lac/Yr
  • Faridabad
Customer Relationship B2B Sales Lead Generation Technical Sales Field Sales Selling Skills Management Skills Negotiation Skills
Visit potential and existing clients in assigned areasGenerate new business opportunities (B2B sales)Promote company products (adhesives, chemicals, industrial solutions)Conduct product trials and coordinate with technical teamsMaintain strong relationships with customersAchieve monthly sales targetsSubmit daily visit reports and market feedback
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Hiring Relationship Manager For Delhi

Resurgo Consultants Pvt Ltd

  • 3 - 9 yrs
  • 22.5 Lac/Yr
  • Delhi
Customer Relationship HNI Acquisition BFSI Customer Service Casa Manager
We are looking for a dedicated Relationship Manager to join our team in Delhi. In this role, you will be responsible for fostering and managing strong relationships with clients. Your objective will be to ensure client satisfaction and drive business growth.**Key Responsibilities:**- **Client Relationship Management:** Build and maintain strong connections with clients, understanding their needs and addressing any concerns to ensure satisfaction.- **Account Monitoring:** Regularly monitor client accounts to identify potential issues or areas for improvement, providing timely solutions to enhance client experience.- **Sales Support:** Collaborate with the sales team to identify opportunities for upselling or cross-selling products and services, helping to achieve sales targets.- **Performance Tracking:** Analyze client feedback and data to measure relationship success and develop strategies for better engagement and retention.- **Reporting:** Prepare and present reports on client status and relationship progress to senior management, ensuring transparency and effective communication.**Required Skills and Expectations:**- Candidates should have 3 to 9 years of experience in a relationship management role or similar, showcasing a strong track record in client service.- Excellent communication and interpersonal skills are essential for building rapport with clients and responding effectively to their needs.- Strong analytical and problem-solving abilities will be required to identify client issues and propose viable solutions.- Candidates should be goal-oriented and have a proven ability to contribute to team success while managing multiple client accounts.- Comfort with data analysis and reporting tools is a plus to help in tracking client engagement and performance metrics. If you meet these qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply!
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Jobs by Related Category

12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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Field Sales Executive - Gurgaon

Capital Placement Services

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Relationship Retail Sales Corporate Sales Channel Sales Marketing Communication Field Sales Negotiation Skills b2c Marketing Field Marketing Selling Skills Management Skills Direct Sales Lead Generation
Requisition InformationJob DescriptionWho Can Apply12th pass or graduate with strong ambition to growFreshers or candidates with experience in Pharma / FMCG / Healthcare salesPassion for field sales, networking, and relationship buildingJob InformationField Sales Executive - GurugramRoles & ResponsibilitiesRepresent Diabexy in the assigned territoryBuild and maintain relationships with chemists and distributorsDrive product awareness and increase salesExecute on-ground activations and market development initiativesIf you interested, Share me your CV at.hrcps9@gmail.com8370014003
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Interview For Banking Officer || 12th Pass - Freshers

EBixCASH Global Services

  • 0 - 6 yrs
  • Noida Sector 128
Banking Operations Tele Caller Outbound Calling Customer Relationship Banking Sales Corporate Banking Good Communication
We are looking for a dedicated Banking Officer to join our team. The ideal candidate will help ensure smooth banking operations and provide excellent service to customers.**Key Responsibilities:**- **Customer Support:** Assist customers with account inquiries, transactions, and resolve issues to enhance their banking experience.- **Account Management:** Help open new accounts and manage existing accounts, ensuring that all information is accurate and up-to-date.- **Transaction Processing:** Handle various banking transactions, including deposits, withdrawals, and transfers, while ensuring compliance with bank policies.- **Sales Support:** Promote bank products and services to customers, helping them find suitable financial solutions based on their needs.- **Record Keeping:** Maintain accurate records of customer interactions and transactions, ensuring confidentiality and security of sensitive information.- **Compliance:** Ensure all banking activities adhere to regulatory guidelines and internal policies to maintain operational integrity.**Required Skills and Expectations:**Candidates should have a minimum education of 12th pass, with a desire to learn and grow in the banking sector. Strong communication skills are essential to effectively interact with customers. Candidates should demonstrate customer service orientation, showing patience and understanding. Basic numerical skills and attention to detail are necessary for handling transactions accurately. A proactive attitude and teamwork are expected, as this role requires collaboration with colleagues to achieve common goals. Previous experience in a customer-facing role is an advantage, but not mandatory.
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Female - Urgent Requirement For Customer Care Executive

D.S Automobiles

  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Noida Sector 58
Communication Customer Relationship Outbound Calling Customer Care Customer Management
We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.
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Jobs by Popular Location

Face-to-Face For Sales Manager Jobs (Freshers)

Delhi Land Planner Pvt Ltd

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Noida Sector 63
Customer Relationship Corporate Sales Sales Operations Direct Sales B2B Sales Sales Sales Target
Job Title: Sales Manager (Real Estate)Location: NoidaExperience: 0
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Opening For Business Sales Manager

Nutrico Essentials Pvt Ltd

  • 2 - 8 yrs
  • 15.0 Lac/Yr
  • Noida
Customer Relationship B2b Marketing Enterprise Sales B2B Sales Sales Lead Generation
Company DescriptionNutrico Essentials Pvt Ltd is an innovative leader in the herbal extract and nutraceutical industry, supported by the expertise of its parent company, Shri Ram Solvent, which has been a pioneer in botanical extraction since 1986. With nearly four decades of experience, Nutrico Essentials bridges tradition and modern innovation to deliver premium-quality herbal extracts and nutraceutical products. The company takes pride in its commitment to sustainability, ethical practices, and a deep understanding of nature's potential. Nutrico Essentials is dedicated to meeting diverse client needs with a holistic approach, ensuring quality and reliability in every product.Role DescriptionWe are seeking a proactive and results-driven Sales & Business Development Manager to drive growth within the dynamic nutraceutical and herbal extracts sector. This B2B role is responsible for identifying, developing, and closing new business opportunities by leveraging our heritage in botanical extraction and our commitment to quality. The ideal candidate will be a technical seller capable of translating client needs into ingredient solutions.QualificationsStrong Analytical Skills and the ability to analyze and interpret market trendsExcellent Communication skills to build and maintain client relationships effectivelyProven experience and expertise in Lead Generation and Market ResearchA customer-oriented mindset with outstanding Customer Service skillsBachelor
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10th Pass Freshers For Store Manager

Globus Recruitment

  • 1 - 7 yrs
  • 50.0 Lac/Yr
  • Gurgaon
Front Office Operations Customer Relationship Branch Supervision Retail Store Store Operations Management Skills Branch Administration
We are seeking a highly organized and motivated Store Manager to oversee our retail operation in Gurgaon. The ideal candidate will have experience in store management and a strong commitment to customer satisfaction.**Key Responsibilities:**- **Daily Operations Management:** Oversee all store activities to ensure smooth and efficient operation, including staff management and inventory control.- **Customer Service Excellence:** Ensure a high level of customer satisfaction by addressing customer needs and concerns promptly.- **Sales Strategy Implementation:** Develop and execute strategies to meet sales targets and enhance store performance through promotions and customer engagement.- **Staff Training and Development:** Recruit, train, and mentor store associates to ensure a knowledgeable and effective team.- **Inventory Management:** Monitor stock levels and manage inventory to prevent shortages and overstock situations, keeping the store organized and well-stocked.- **Financial Management:** Maintain financial records, prepare reports on sales and performance, and manage the stores budget effectively.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a retail or management role. A 10th pass education is essential. Strong leadership and interpersonal skills are crucial for guiding the team and interacting with customers. The candidate must be detail-oriented, capable of multitasking, and proactive in problem-solving. Additionally, strong communication skills are important for effective teamwork and customer interaction. Flexibility and availability for full-time work are also expected.
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Opening For Sales Officer

Xpress Recruiters

  • 1 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Relationship Sales Operations Client Management Client Relationship
Experience in business development and market researchIdentify and develop new business opportunities, support client acquisition, coordinate meetings and presentations, maintain sales records and CRM updates, support ongoing projects and client queries
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Hiring For 12th Pass Freshers - Sales Manager

Kirti Sales & Services

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Female
  • Chattarpur Delhi
Corporate Sales Customer Relationship Leadership
We are a reputed Corporate Gifting Company. So need a Sales Manager to grow our Buisness.
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Hiring For 10th Pass Freshers - Airport Customer Service Associate

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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Office Assistant - Full Time

Abc Company

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Delhi
Customer Relationship Microsoft Office Internet Microsoft Word Basic Computers Office Work Data Management Typing Skills Data Entry Followups MS Office
Clerical Tasks: Overseeing clerical tasks such as sorting and sending mail, maintaining files, and managing office supplies. Communication: Answering phone calls, taking messages, and managing incoming and outgoing correspondence. Visitor Management: Welcoming visitors to the office and assisting them as needed. Scheduling: Scheduling meetings, sending invites, and managing appointments. Organizational Support: Organizing documents, maintaining filing systems, and performing general office duties.
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12th Pass Freshers For Relationship Manager

Hedwig Financial Services Pvt Ltd

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Female
  • Subhash Nagar Delhi
Sales Cold Calling Customer Relationship Team Management Skills
As a Relationship Manager, you will play a crucial role in maintaining and enhancing our relationships with clients. Your primary goal will be to ensure client satisfaction and support their needs. **Key Responsibilities:**- **Client Engagement:** Reach out to clients regularly to understand their needs and concerns, ensuring they feel valued and supported.- **Problem-Solving:** Address any client queries and issues promptly, providing effective solutions to create a positive experience.- **Relationship Building:** Foster long-term relationships with clients by maintaining open communication and building trust over time.- **Feedback Collection:** Gather client feedback on services and products to help the company improve offerings and tailor them to client needs.- **Reporting:** Prepare regular reports on client interactions and outcomes, helping the management understand client trends and preferences.**Required Skills and Expectations:**- Strong interpersonal skills are essential for effective communication and relationship building with clients.- Excellent problem-solving abilities to address client concerns quickly and effectively.- A positive attitude and willingness to learn, as you will be working in a dynamic environment.- Basic computer skills for maintaining records and reports.- A motivated individual who is proactive and takes initiative to engage with clients.This role is ideal for recent school graduates seeking to start their careers in client relations. Your ability to work in a team and demonstrate empathy towards clients will contribute significantly to your success in this position.
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Urgent Requirement For Sales Manager

Allwell Realty Pvt Ltd

  • 5 yrs
  • 10.0 Lac/Yr
  • Noida Sector 18
Sales Manager Customer Relationship Corporate Sales Management Skills Lead Generation Direct Marketing Marketing
Job opening for Sales Manager.
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Field Sales Executive - Full Time

Jobsahihai

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Noida
Customer Relationship Retail Sales Management Skills Corporate Sales Lead Generation Channel Sales Field Sales Marketing Communication b2c Marketing Strategic Communication Agency Sales Technical Sales Negotiation Skills Selling Skills Field Marketing Direct Sales
Hiring: Business Development Executive (BDE) - Field SalesWe are expanding our sales team and looking for energetic and target-driven Business Development Executives (BDE) to join us. Open Positions: 5 Experience: Minimum 1 Year in Field Sales / Marketing (Mandatory) Salary: Up to 30,000 + Attractive Incentives Travel Allowance: After 3 months Office Location: Noida Field Locations: Noida Ghaziabad Mayur Vihar (Delhi) What Youll Do: Conduct Door-to-Door & B2B Field Visits Generate Leads for Digital Media Services Achieve Daily & Weekly Sales Targets Maintain Client Database & Submit Daily Reports Who Can Apply? Minimum 1 Year Experience in Field Sales / Marketing Strong Communication & Negotiation Skills Must Own a Two-Wheeler with Valid Driving License Target-Driven & Growth-Oriented MindsetIf youre ready to grow your career in sales and business development, this opportunity is for you! WhatsApp: +91 85956-25080#Hiring #BDE #BusinessDevelopment #FieldSales #NoidaJobs #GhaziabadJobs #DelhiJobs #SalesJobs #HiringNow #GreaterNoidaJobs
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Looking For Sales Head

SR Expert Services LLP

  • 8 - 14 yrs
  • 6.0 Lac/Yr
  • Chandni Chowk Delhi
Sales Operations Time Management Leadership Direct Sales Interpersonal Skills Lead Generation Customer Relationship Marketing Communication
Position Title: Sales HeadIndustry: Fashion & TextileDepartment: Sales & Business DevelopmentReporting To: Director / CEOJob Summary:The Sales Head will be responsible for leading and managing the overall sales strategy,driving revenue growth, expanding market presence, and building strong relationships withclients in the fashion and textile industry. The role requires a dynamic leader with deepindustry knowledge, strong networking skills, and a proven track record in sales leadership.Key Responsibilities:1. Sales Strategy & Planning:- Develop and implement effective sales strategies to achieve business targets.- Identify new market opportunities and expand the companys customer base.- Set sales targets and monitor performance against goals.2. Team Management:- Lead, mentor, and manage the sales team to achieve high performance.- Conduct regular training and development programs.- Monitor team productivity and provide performance feedback.3. Business Development:- Build and maintain strong relationships with key clients, distributors, and retailers.- Identify new business opportunities in domestic and international markets.- Negotiate contracts and close high-value deals.4. Market Analysis:- Analyze market trends, customer needs, and competitor activities.- Provide insights and recommendations to improve product positioning.5. Revenue & Profitability:- Drive revenue growth and ensure profitability of sales operations.- Monitor pricing strategies and margins.6. Coordination:- Work closely with production, design, and supply chain teams to ensure timely delivery.- Align sales strategies with marketing initiatives.7. Reporting:- Prepare sales reports, forecasts, and performance analysis.- Present updates to senior management.Key Requirements:- Bachelors degree in Business Administration, Marketing, or related field (MBA preferred).- 8-15 years of experience in sales, with at least 3-5 years in a leadership role in thefashion/textile industry.- Strong understanding of fabrics, garments, and market trends.- Excellent communication, negotiation, and leadership skills.- Ability to travel as required.Key Skills:- Strategic Thinking- Leadership & Team Management- Client Relationship Management- Negotiation Skills- Market Analysis- Result-Oriented ApproachLocation:- As per company requirement
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Hiring Fresher / Customer Care Executive / 12th Pass

Mukta A2 Cinemas Pvt. Ltd.

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Management Customer Communication
We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.
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Freshers & Experience || Full Time || Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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Back Office Manager - Full Time - Freshers

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Data Management Time Management Staff Management Community Development Organizational Management Communication System Public Speaking Call Center Computer Operations Recruitment Development Proficiency in English Communication Skills
We are looking for a dedicated Back Office Officer in Delhi with 0 to 2 years of experience. This full-time role involves supporting various administrative and operational tasks within the office.The key responsibilities include:- **Data Entry:** Accurately inputting information into computer systems and databases, ensuring data is correct and up to date.- **Record Maintenance:** Organizing and maintaining physical and digital files to ensure easy access and retrieval of documents when needed.- **Customer Support:** Assisting customers and clients via phone or email, providing them with information and resolving basic queries.- **Report Generation:** Preparing simple reports and summaries of data to assist in decision-making processes.- **Administrative Tasks:** Supporting day-to-day office operations by handling incoming calls, scheduling appointments, and managing correspondence.Candidates should possess strong attention to detail and excellent organizational skills. Good communication skills, both verbal and written, are essential for effective interaction with colleagues and customers. Familiarity with basic computer applications, including word processing and spreadsheets, is expected. We seek team players who can adapt quickly to changes and work efficiently under pressure. A positive attitude and willingness to learn will help you succeed in this role.
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Customer Care Executive Fresher

Star Airways

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Face-to-Face Interview For Back Office Coordinator Jobs (Freshers)

Capital Placement Services

Back Office Coordinator Account Opening Key Accounts Relationship Manager Relationship Officer CRM Sales CRM Systems Analyst CRM Systems Data Entry Data Entry Operator Data Entry Executive Excel Sheet MIS Reports MIS Customer Support
Key Responsibilities:** Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.)* Coordinate with the Relationship Managers and Sales team for timely data entry and follow-ups.* Update and manage CRM systems, Excel sheets, and other reporting tools.* Assist in transaction processing for mutual funds, insurance, and demat services.* Ensure compliance with SEBI/IRDA/AMFI regulations.* Prepare MIS reports and summaries for management.* Handle customer service backend tasks like updating details, resolving queries (non-voice).* Manage filing, scanning, and digital record keeping.Required Skills & Qualifications:** Graduate in Commerce, Finance, or related field.* Minimum 1 year of experience in financial operations/back office (freshers with good skills can apply).* Strong knowledge of MS Excel, email drafting, and CRM usage.* Basic understanding of financial products like mutual funds, insurance, SIP, Demat etc.* Good communication and coordination skills.Key Traits We Value:** Accuracy & attention to detail* Discipline & time management* Trustworthiness & data confidentiality* Team player attitudeOffice Timing Monday to Saturday (9:30 to 6:00)
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Relationship Manager ( Sector 49 Gurgaon) (1-7 Years)

Capital Placement Services

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Marketing Banking Financial Products Mutual Funds Insurance Sales Mortgage Loans Customer Relationship Customer Service BFSI Interpersonal Skills HNI Acquisition Negotiation Skills Team Management Skills
Job description :- Technical/Software Skills (if any) __Computer MS word / Office, emailbuilds and maintains strong, positive connections with clients to ensure their satisfaction and loyalty. They act as a liaison between the company and its clients, identifying needs, providing support, and resolving issues. Relationship Managers also look for opportunities to grow business through upsells and new client acquisition. Key Responsibilities ___Marketing of Financial products like Mutual Funds, Insurance, Loans
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Hiring Sales Manager For Gurgaon

Capital Placement Services

  • 5 - 10 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Direct Marketing Customer Relationship Marketing Retail Sales Corporate Sales Channel Sales Marketing Communication Time Management Sales Operations Leadership Management Skills Direct Sales Lead Generation Interpersonal Skills Problem Solving Technical Sales Field Sales Negotiation Skills Convincing Power B2B Sales Project Sales Cross Selling Sales Strategy Target Achievement Area Sales Lead Management Sales Target Sales Communication Skills Fmcg Sales
Responsibilities1. Identify and engage potential clients in the HORECA (Highest priority)2. Manage and build strong relationships with key hotel, restaurant, and cafe clients.3.Achieves monthly sales target ( Priority)4. Driving Primary sales for the products in the assigned chains, handling commercials, negotiating on Terms of trade (TOT), visibility closures, promotion planning5. Responsibility for the entire B2B revenue and client management6. Initiating, Closure and Management of tie-ups7. Handling payment reconciliationRequired Candidate profile:1. Two or more years of expertise in handling sales in a corporate2. Successful previous experience as a sales executive or sales manager, consistently meeting or exceeding targets3. Strong business sense and industry expertise4. Capable of handling total B2B revenue5. Excellent written and verbal communication skills.
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Air Ticketing Executive Jobs For 10th Pass Freshers

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Customer Relationship Air Ticketing Ticket Booking Air Ticketing Officer Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Ticketing Staff member, your main role will be to assist travelers with ticket purchases and provide excellent customer service at the airport. You will work directly with passengers in a busy environment, ensuring smooth check-in processes and accurate ticketing.**Key Responsibilities:**- **Ticket Sales:** Assist customers in purchasing tickets for flights, providing accurate information about fares and flight schedules.- **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and their baggage is properly tagged.- **Customer support:** Answer questions from travelers regarding flight details, baggage policies, and travel regulations effectively.- **Problem Resolution:** Address any issues or complaints from passengers, working to resolve them quickly and professionally.- **Record Keeping:** Maintain accurate records of ticket sales and passenger information to ensure smooth operations and compliance with airline regulations.**Required Skills and Expectations:**A successful candidate will have excellent communication skills to interact positively with customers. Attention to detail is essential for managing ticketing tasks and ensuring accuracy. You should be comfortable working in a fast-paced environment and able to handle pressure. Basic computer skills are necessary for operating ticketing software and managing bookings. A friendly, approachable demeanor will help create a welcoming atmosphere for passengers. Prior experience is not mandatory, making this a great entry-level opportunity for those interested in the aviation industry.
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Hiring Freshers || Airlines Executive

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Gurgaon
Airline Customer Service Customer Relationship Airline Operations Aviation Personality Development Passenger Service Communication Skills Good Communication Skills Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor
As an Airlines Executive, you will play a vital role in the airline industry by delivering exceptional customer service and assisting in daily operations. Your primary responsibilities will include:- **Customer Service**: Provide assistance to passengers by addressing their inquiries, resolving issues, and ensuring a positive travel experience.- **Ticket Booking and Reservations**: Help customers with booking flights, making changes to reservations, and providing information about available flights and fares.- **Baggage Handling Support**: Assist in managing passenger luggage issues, helping track and resolve lost baggage situations efficiently.- **Check-in Assistance**: Support passengers during the check-in process at the airport or online, ensuring smooth and timely boarding.- **Communication**: Maintain clear communication with customers and team members, sharing important flight information and updates as needed.To be successful in this role, you should possess strong communication skills, both verbal and written, to effectively interact with customers and colleagues. A friendly attitude and excellent problem-solving abilities are essential to assist passengers in a fast-paced environment. You should be adaptable and able to work in a team, while also being responsible for completing tasks independently. Basic familiarity with airline booking systems and procedures is advantageous but not mandatory. Candidates with prior experience in customer service will be given preference, but fresh graduates are also encouraged to apply. Flexibility to work in shifts, including weekends and holidays, is required.
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Airport Customer Service Associate - Full Time - Freshers

SkySpire Aviation Academy

  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Delhi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff
As an Airport Customer Service Associate, you will be responsible for providing exceptional customer service to passengers at the Delhi airport. Your key responsibilities include assisting passengers with check-in, boarding, and baggage handling. You will also address customer inquiries and resolve any issues in a timely and professional manner. Additionally, you will collaborate with other airport staff to ensure a smooth and efficient travel experience for all passengers. The ideal candidate for this role should have excellent communication and interpersonal skills, with the ability to remain calm and patient under pressure. A high school diploma or equivalent is required, and previous customer service experience is preferred but not mandatory. You should be detail-oriented, organized, and able to work well in a fast-paced environment. Flexibility in working hours is essential, as this role may require evening, weekend, or holiday shifts. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this exciting opportunity.
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Hiring Female For Customer Relationship Manager

SR Expert Services LLP

Good Communication Skills Tally ERP Customer Relationship Manager Client Relationship Customer Service Customer Support Customer Care Walk in
Need a Married Female for Customer Relationship Manager profile for Vikaspuri Delhi.Payment follow-ups & Sales order follow-upsMust be B.com Graduate/M.com GraduateShe must have Knowledge of Tally ERPShe must have good communication skills
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Hiring For Business Manager in Delhi

SR Expert Services LLP

  • 11 - 19 yrs
  • 10.0 Lac/Yr
  • Okhla Delhi
Good Communication Business Development Manager Sales Marketing Customer Relationship Walk in
Need a Business Manager for Transformer Manufacturer & service Company for Okhla Delhi location Salary - 70K to 80K 1. The candidate must be a qualified engineer, preferably electrical2. Must have had a minimum of 10 years marketing, sales and serviceexperience of which at least 4 5 years must have been in transformer /breaker business3. Should preferably have worked in a transformer manufacturing industry4. Age about 40 yearsEssential attributes1. Should have leadership qualities2. Excellent communication skills spoken and written3. Should have a pleasing personality, be confident and have the ability toconvince a potential customer4. Should be reasonably well acquainted with personnel in the industry i.e.electrical maintenance and procurement officials5. Should be able to provide technical seminars to potential customers6. Be familiar with various channels of promotion so as to be able toincrease the business7. Should have reasonably good understanding of commercial transactions
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