Array ( [0] => inbound-calls [1] => delhi-ncr ) 100+ Inbound Calls Jobs in Delhi NCR,Inbound Calls Job Vacancies in Delhi NCR
159

Inbound Calls Job Vacancies in Delhi NCR

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  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Noida
Customer Support International Call Center Voice Process International BPO Inbound Voice Process Inbound Process
We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- **Answer Incoming Calls**: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- **Maintain Records**: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- **Provide Product Information**: Offer detailed information about products or services, helping customers make informed decisions.- **Handle Complaints**: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- **Collaborate with Team**: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.
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Looking For Customer Support Executive

Indexia Finserve Pvt. Ltd.

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Naraina Delhi
Closing Deals Problem-solving Presentation Skills Sales Followups Financial Products Customer Handling Customer Support Telephone Handling Customer Service Customer Care Customer Relationship Sales Techniques Sales Targets Product Knowledge Financial Analysis Communication Skills Inbound Calls Hindi BPO
Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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International Sales Executive (3-3 Years)

Recruation Placement Consultancy

  • 3 - 3 yrs
  • 4.8 Lac/Yr
  • Noida Sector 62
Marketing International Marketing Corporate Sales Online Sales Lead Generation Sales Inbound Calls B2B Sales B2c Sales International Sales International BPO Voice Process
Job Description: Karma Staff is a unique company with a mission to revolutionize staffing. Our goal is to educate and train individuals, providing jobs that are personally fulfilling and professionally rewarding, ultimately uplifting the community. We are currently seeking for Sales Specialists to join our team. The ideal candidate will need to be result oriented and have excellent English communication skills. Experience dealing with American Clients is a must. We take pride in exceeding expectations with our level of service, and it starts from a wonderful experience over the phone. Responsibilities: Scheduling appointments over the phone Making outbound sales calls and cold calling Lead Generation with B2B and B2C Maintaining accurate records of customer interactions and transactions Maintain communication with various parties over the phone or by email Following any given scripts, if any, when handling different topics Identifying customers
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  • 1 - 6 yrs
  • 0.9 Lac/Yr
  • Nilothi Delhi
Good Communication Skills Outbound Calls Inbound Calls Handling Basic Computer Outbound Calling Telecommunication Negotiation Skills Convincing Power Customer Focus Telesales Basic Computers
We are looking for a dedicated Telecalling Executive to join our team in Nilothi, Delhi. The ideal candidate will have 1 to 6 years of experience in telecalling and must be a female with a minimum education level of 12th pass. This full-time position requires working from the office.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential clients and customers to introduce our services, provide information, and encourage them to make purchases.2. **Handling Inbound Calls**: You will answer incoming calls from customers, addressing their inquiries, resolving any issues, and providing excellent customer service.3. **Maintaining Records**: Accurate documentation is vital. You will keep track of calls, update customer information in our database, and maintain logs of interactions for future reference.4. **Target Achievement**: You will work towards meeting daily and monthly calling targets set by the management while ensuring a high level of customer satisfaction.5. **Providing Feedback**: Regularly report on call trends, customer feedback, and market insights to help improve our services and strategies.Required Skills and Expectations:- Strong communication skills and the ability to speak clearly and confidently.- Basic computer knowledge and familiarity with calling software is preferred.- A positive attitude, resilience, and the ability to handle objections from customers.- Excellent listening skills to understand customer needs and respond appropriately.- A team player who can collaborate effectively with colleagues to achieve goals.
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  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Noida Sector 62
Cold Calling Domestic BPO Inbound Calls Outbound Sales Lead Qualification Sales Process
*Business Development Executive*Location: Noida, Sector 62Working Days: Monday to FridayWorking Hours: 10:00 AM
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Service Customer Relationship Chat Support Good Communication Skills Customer Handling Customer Support Inbound Calls
Customer Support Associate Location: Gurugram Job Type: Full-time
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Customer Support Executive - Full Time - Freshers

Stefto Management Services Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Care Customer Handling Customer Support Inbound Calls Hindi BPO
We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.
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  • Fresher
  • 7.0 Lac/Yr
  • Gurgaon
Good Communication Skills Voice Process BPO Call Center Outbound Sales Domestic BPO Inbound
As a Tele Caller, your primary responsibility will be to engage with potential customers over the phone and assist them with their inquiries. This is a full-time role based in our office in Gurgaon, and we welcome freshers to apply.**Key Responsibilities:**- **Making Calls**: You will make outbound calls to potential clients, introducing them to our products and services. This helps generate interest and leads for the company.- **Product Knowledge**: Understanding the features and benefits of our offerings is essential. This knowledge allows you to answer questions and provide detailed information to customers.- **Customer Interaction**: You will interact with customers to understand their needs and provide appropriate solutions. Listening effectively will help build rapport and trust.- **Data Entry**: After each call, you need to update customer information in our system. Accurate data entry ensures we maintain effective communication with clients.- **Follow-up Calls**: Regular follow-up with leads will be necessary to nurture relationships and encourage sales. Persistence and politeness are key in these interactions.**Required Skills and Expectations:**- **Communication Skills**: You should have strong verbal communication skills to convey information clearly and effectively.- **Listening Skills**: Being attentive and understanding customer concerns is important for successful interactions.- **Goal-Oriented**: A positive attitude with a focus on achieving targets will help you succeed in this role.- **Team Player**: Willingness to work collaboratively with colleagues to meet the teams objectives is essential. Overall, a successful Tele Caller should exhibit enthusiasm and persistence in their efforts to connect with clients and drive sales for the company.
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Jobs by Popular Location

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Laxmi Nagar Delhi
Computer Graphics Outbound Calls Inbound Calls Outbound Calling Customer Care Handling Customer Queries
job profile- customer care executive salary- 20000 per monthexperience- 0-1 yrsskills- inbound call- outbound callcustomer query handlingcomputer graphics customer care executiveloaction- House No. 755. UPPER GROUND Floor, Guru Ram Das Nagar Extension, Laxmi nagar
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  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • South Extension Delhi
Outbound Calling Marketing Sales Tele Sales Domestic Calling Cold Calling B2B Sales Inbound Calls Inbound Sales Marketing Communication Lead Generation Calling Tele Marketing Communication Skills
We are looking for a dedicated Telesales Executive to join our team in South Extension. In this role, you will be responsible for generating sales through phone calls and building strong relationships with our customers.**Key Responsibilities:**- **Make Outbound Calls**: You will reach out to potential clients to promote our products and services, aiming to convert inquiries into sales.- **Understand Customer Needs**: Its essential to listen to customers and understand their requirements so you can suggest the best solutions that meet their needs.- **Maintain Customer Records**: You will keep accurate records of calls made, customer interactions, and sales results in our database for future reference.- **Follow Up on Leads**: Contact potential customers who have shown interest in our products to encourage them to make a purchase.- **Achieve Sales Targets**: You will be expected to meet or exceed monthly sales goals set by the management, contributing to the companys overall success.- **Provide Product Information**: Clearly explain product features and benefits to customers, allowing them to make informed buying decisions.**Required Skills and Expectations:**A successful candidate should have strong communication skills to engage effectively with customers. Basic computer skills are necessary for using sales software and maintaining records. The ideal candidate should be self-motivated, able to work under pressure, and demonstrate a positive attitude. Previous experience in sales or customer service will be an advantage, but freshers are also encouraged to apply. Being a team player and having a willingness to learn will help you succeed in this role.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • Tilak Nagar Delhi
Marketing Outbound Calling Online Sales Voice Process Inbound Inside Sales Cold Calling BPO Non Voice Inbound Calls Inbound Sales Tele Marketing Domestic Calling English Language Communication Skills BPO Sales Telesales Tele Sales Calling
Job Title: Telecaller ExecutiveCompany Name: Skytech AviationJob Location: Tilak Nagar, New DelhiJob Type: Full-Time
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  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Noida Sector 16
Sales Process Tele Sales Officer Tele Marketing Domestic BPO BPO Voice BPO Sales Voice Process Outbound Calling Customer Care Outbound Calls Customer Calling International BPO Outbound Sales Sales Cold Calling Inside Sales Customer Service Call Center Inbound Customer Service Good Communication Telemarketing
Key Responsibilities:* Strong communication and convincing skills* Cold calling, follow-ups, and lead closures* Business development through outbound sales* Client interaction and handling customer queries* Achieving 100% of assigned sales targets* Achieve monthly sales targets* Update customer information in the CRM system* Take regular follow-ups to ensure sales closure* Handle customer queries professionally Perks: Fixed Salary + Attractive IncentivesInterested candidates are requested to send their updated CV. Note: Please carry a hard copy of your CV. Contact Person: Rahul Reference : Talent Warrior HR Solutions
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a motivated BPO Telecaller to join our team in Delhi. This role is ideal for individuals seeking to begin or advance their careers in customer service while working from the comfort of their homes. Key Responsibilities:1. **Customer Interaction**: Engage with customers through phone calls to address inquiries, provide information about products and services, and resolve any issues they may have.2. **Lead Generation**: Identify potential customers and generate leads by explaining the benefits of our offerings and encouraging them to make a purchase or schedule an appointment.3. **Data Entry**: Accurately record customer interactions and maintain detailed records in our database for future reference, ensuring all information is up to date and correct.4. **Follow-Up Calls**: Make follow-up calls to customers to ensure their needs are met and to promote additional products or services based on their interests.Required Skills and Expectations:Candidates should have excellent communication skills in English and Hindi, a friendly demeanor, and the ability to engage effectively with customers over the phone. Basic computer skills and familiarity with CRM software are desirable. A positive attitude, patience, and a strong willingness to learn are essential for success in this role. Candidates should be self-motivated, disciplined, and able to meet deadlines while working independently from home. Prior experience is a plus, but freshers are encouraged to apply.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 18
Outbound Calls Tele Counselor Voice Process Inbound Calls Customer Support Cold Calling Domestic Calling Call Center Customer Care Associate
We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.
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12th Pass Freshers For Customer Support Coordinator

Clevora Global Outsourcing Services LLP

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • West Delhi
Desktop Support Customer Care Customer Retention Domestic BPO Inbound Calls Voice Support Customer Management
We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • 3 yrs
  • Gurgaon
Inbound Calls Communication IT Helpdesk Query Management
Experience: 3-5 years of experience in a call centre or customer service role. Proven track record of handling inbound and outbound calls in a professional manner. Experience in logging user issues and accurately documenting details in a ticketing system. Ability to troubleshoot basic technical issues and escalate complex problems to the appropriate teams. Familiarity with call centre software andsystems (e.g., CRM software, ticketing systems). Excellent verbal and written communication skills to effectively interact with users/customers. Ability to work independently with minimal supervision in a fast-paced environment.Experience in providing first-level support and resolving user queries and complaints. Knowledge of IT systems, software applications, and troubleshooting techniques. Familiarity with government IT policies and procedures. Ability to work collaboratively with cross-functional teams to resolve user issues. Patience and empathy to handle user concerns and complaints effectively. Strong problem-solving skills and attention to detail in resolving user issues. Adaptability to learn new tools and technologies quickly. Customer-focused mindset with a commitment to delivering high-quality service and support. Ability to maintain composure and professionalism during high-pressure situations.
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Tellecaller (Fresher)

Career Pro Ventures Ltd

  • Fresher
  • East Delhi
Outbound Calls Outbound Calling Voice Process Inbound Voice Support BPO Call Center
We are seeking a motivated Tellecaller to join our team in East Delhi. As a Tellecaller, you will be responsible for making outbound calls to potential customers to promote our products or services. Your key responsibilities will include making a high volume of calls daily to reach sales targets and maintaining accurate records of customer interactions. The ideal candidate for this role will be a graduate with excellent communication skills and a friendly demeanor. You should be able to effectively communicate product information and handle customer inquiries professionally. The ability to work well under pressure and meet sales goals is essential. Prior experience in telemarketing or customer service is a plus, but freshers are also encouraged to apply. This is a full-time position that requires you to work from our office location. If you are a confident communicator with a passion for sales, we would love to hear from you.
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  • Fresher
  • 2.3 Lac/Yr
  • Sector 37 Faridabad
Domestic BPO Outbound Calling Inbound Voice Process Cold Calling Convincing Power Outbound Sales BPO Sales BPO Call Center Tele Sales Telesales BPO
Make outbound calls to potential and existing customersExplain company products and services clearlyGenerate leads and convert them into salesMaintain customer database and update call recordsFollow up with interested prospectsHandle customer queries and provide accurate informationAchieve daily/weekly/monthly sales targetsMaintain professional and positive communication
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  • 1 - 4 yrs
  • 2.8 Lac/Yr
  • Connaught Place Delhi
Strategic Communication Customer Retention Inbound Calls Outbound Calling
Role Overview:We are seeking a Relationship Executive to join our team, responsible for managing and nurturing a set of existing customers. This role focuses on generating revenue and ensuring customer satisfaction by regularly connecting with customers through telephonic calls and virtual meetings. The Relationship Executive will promote Tally accounting software products and services to our existing customers, provide value-added solutions, and ensure a high level of customer relationship management with consultative approach.Key Responsibilities:1. Customer Relationship Management:- Build and maintain strong relationships with assigned customers, acting as their primary point of contact.- Regularly engage with customers through phone calls and virtual meetings to understand their business needs and challenges.2. Revenue Generation:- Identify opportunities to upsell and cross-sell Tally products and services, including Tally Prime, Tally Multi User, Tally Server, Tally Software Services (TSS), add-ons, customizations, annual maintenance contracts (AMC), and mobile apps.- Develop and implement strategies to increase customer engagement and revenue.3. Value Creation:- Provide customers with tailored solutions and insights on how to leverage Tally products to optimize their business operations.- Offer training, updates, and best practices to help customers fully utilize the features of Tally products.4. Customer Support & Issue Resolution:- Address and resolve customer inquiries, issues, and concerns promptly and efficiently.- Coordinate with the support team to ensure that customer issues are resolved satisfactorily and in a timely manner.5. Customer Feedback & Insights:- Gather and relay customer feedback regarding product performance and future needs to the product development and marketing teams.- Stay informed about industry trends and customer requirements to provide relevant solutions and services.6. Reporting & Documentation:- Maintain accurate records of customer interactions, sales activities, and relationship management efforts in the CRE system.- Provide regular reports on customer engagement, sales progress, and customer satisfaction to the Head of Existing Customer Sales.7. Collaboration & Communication:- Work closely with the sales, product development, and support teams to ensure a cohesive approach to customer relationship management.- Communicate effectively with internal teams and management on customer needs, feedback, and potential product improvements.- Generate references from existing customer and give it to sales team.Qualifications:- Bachelor's degree in Business, Marketing, or a related field; or equivalent work experience.- Previous experience in customer relationship management, sales, or account management roles, preferably in the software or IT industry.- Familiarity with Tally accounting software or similar products is an advantage.- Strong communication, interpersonal, and problem-solving skills.- Ability to build and maintain strong relationships with customers.- Customer-centric mindset with a proactive approach to identifying and meeting customer needs.- Proficiency in using CRE software and virtual meeting tools.- Strong organizational skills and attention to detail.Why Join Us:- Opportunity to work closely with a diverse and dynamic customer base.- Competitive compensation package, including performance-based incentives.- Professional development and career advancement opportunities.- Collaborative and supportive work environment.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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Tele Caller

Star Airways

Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Work From Home Tele Marketing Typing Skills BPO Telesales Tele Sales
We have vacant of 875 Tele Caller Jobs in Delhi NCR,Gurgaon,Amritsar,Chandigarh,Lucknow,Kanpur,Gwalior,Bhopal,Indore,Patna, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc Skill Microsoft Excel,Motivating Skill,Phone Banking,Outbound Calling,Marketing Communication,KPO,Domestic BPO,Voice Process,Presentation Skills,International BPO,Inbound,Negotiation Skills,Convincing Power,Cold Calling,BPO Non Voice,Outbound Sales,BPO Sales,English,Voice Support,Calling,BPO Call Center,Computer Skills,Telemarketing,Work From Home,Tele Marketing,Typing Skills,BPO,Telesales,Tele Sales etc.
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