Customer Care Graduate Fresher Jobs in Kolkata

Currently, we have a vacancy and are seeking a female Office Coordinator to join our team in Sky Sketch India Group. This role involves accurately and efficiently managing and updating information, supporting key data management processes, and performing various administrative tasks. The position offers a salary of 9,000 - 10,000 Rs. (Depending on your product knowledge and experience) along with growth opportunities.Key Responsibilities:Ensure data accuracy, accessibility, and contribution to smooth operations.* Possess excellent communication, organisational, and time management skills.- Proficient in Microsoft Office, specifically Word, Excel, and PowerPoint.- Ability to maintain confidentiality and handle sensitive information.- Strong problem-solving and analytical skills.Personality:- Discreet, professional, and courteous.- Capable of working under pressure and meeting deadlines.- Flexible and adaptable with a positive attitude.Maintain confidentiality of sensitive information at all times.Job Requirements:The minimum qualification for this role is a 12th-grade pass in any stream or a degree along with a diploma in Travel and Hospitality Management, which is preferred. This role requires excellent attention to detail, a high level of accuracy, strong organisational skills, and the ability to efficiently manage multiple tasks. Candidates must be open to working evening shifts. Can you answer the questions above to qualify for the preliminary interview round? You will be trained to provide exceptional travel advice and support to our clients. You will learn to create personalised travel itineraries, assist with booking accommodations, flights, and transportation, and ensure a seamless travel experience for our customers. This role requires a passion for travel and customer service, along with the ability to work in a fast-paced environment.Application Question(s):1. Are you willing to travel to the Esplanade area or Salt Lake near Sector 5 Metro Station, Kolkata?2. Are you looking for a full-time role or a contract?3. Is travel your passion?4. Must know tourist places in India and neighbouring countries.5. Do you have sound knowledge of geography?6. Are you proficient in English to communicate effectively via email and social media?7. Do you have a pleasing personality and convincing power to motivate people?8. Are you an extrovert?9. Do you have travel sickness? 10. Are you ready to join as a fresher in the Travel & Tourism industry?Can you answer the questions above to qualify for the preliminary interview round?The starting remuneration, depending on your knowledge and experience, if any, during the 3-month provisional period, is 10,000. After 3 months, depending on your performance, it will be 11,000. Upon successful completion of the training period, your salary will be fixed at 12,000, based on your performance. There will also be opportunities to increase remuneration during the provisional period for exceptional performance. Sales do not refer to door-to-door sales. Typically, we receive business from our client base and online promotions through various social media and websites. If you can generate business independently, you will receive incentives. We are located in Esplanade and Salt Lake Sector-2, and our office hours are 10:30 AM to 7:30 PM, Monday to Saturday. For more details about our company.

Job Description: 1. Meeting with parents and students (online or in-person) to explain educational products, learning methodologies, and curriculum benefits.2.Consistently meeting or exceeding weekly, monthly, and quarterly revenue and enrollment targets.3.Identifying new prospective clients through research and outreach, and converting leads into paid enrollments.4. Building strong relationships with students, parents, and academic institutions to ensure retention.5.Maintaining detailed records of interactions, follow-ups, and sales progress using CRM tools.Education: Bachelor's degree in any discipline. A keen interest in the education sector and a passion for mentoring students.Compensation: Typically involves a fixed salary + attractive performance-based incentives.

We are looking for a dedicated Customer Care Executive to join our team. As a key member of the customer service department, you will play an essential role in ensuring customer satisfaction by addressing their needs and inquiries effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, providing assistance and resolving issues in a timely manner.- **Provide Product Information:** Offer detailed information about our products and services, helping customers make informed decisions that meet their needs.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure updated records for future reference.- **Resolve Complaints:** Listen to customer concerns and work towards satisfactory solutions, ensuring they feel valued and respected.- **Follow Up with Customers:** Reach out to customers after their issues are resolved to ensure their satisfaction and gather feedback for continuous improvement.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both written and verbal, with the ability to listen actively. You should be comfortable using technology for communication and have basic computer skills, including familiarity with email and chat applications. A positive attitude and the ability to remain calm under pressure are essential. Prior experience in customer service is a plus, but not mandatory. A strong willingness to learn and a commitment to helping customers are expected traits for this role.

We are hiring Airport Ground Staff for Passenger Service - Check-In Baggage Handling and Customer Assistance at airport terminals.Responsibilities -Passenger check - in boarding Customer service at Counter baggage scanning tag Printing helping passengers at Gates coordination with security airlines Eligibility- 12th pass to Graduate .Male Age - 18-32 Female Age - 18 -28 Fresher. Good Communication salary - + PF + ESIC . Location -Kolkata Airport How to Apply -Candidates can directly call HR SABINA (WhatsApp -9875616928)

We are seeking a Back Office Coordinator to join our team in Kolkata South. As a Back Office Coordinator, you will be responsible for managing and organizing all back office tasks to ensure smooth operations.Key Responsibilities:- Data entry and management: Inputting and updating information into databases and systems accurately.- Document handling: Sorting, filing, and maintaining physical and electronic records.- Communication support: Assisting in responding to emails, calls, and inquiries from internal and external stakeholders.- Coordination: Collaborating with different departments to ensure seamless workflow and timely completion of tasks.Required Skills and Expectations:- Graduate degree in any field.- Strong attention to detail and organizational skills to handle data accurately.- Good communication skills to assist in responding to queries effectively.- Ability to work independently and collaboratively in a team environment.- Proficiency in MS Office suite (Word, Excel, PowerPoint) for data entry and document handling tasks.

We're an engineering consultancy firm working on international projects for more than 12 years. We are seeking a proactive Executive Assistant to support senior leadership with coordination, documentation, meetings, traveling, administration, marketing, recruitment & sales. Customer centric approach, confidentiality is must. Having passport & good English communication skill will be preferred. It's a work from anywhere job. However, occasional traveling (domestic / international) may be required.If interested, you may drop your resume at contact@pbizservices.in

Customer support profile candidate prefer

Handle incoming customer queries through calls, emails, and chat.Provide accurate information about products, services, and policies.Resolve customer complaints professionally and efficiently.Maintain records of customer interactions and follow-ups.Escalate complex issues to the senior team when necessary.Ensure customer satisfaction by giving timely solutions.Work with the team to improve customerexperience

Insurance sale, fixed salary with huge incentives.

At Global Travel Xperts Private Limited, we specialize in providing seamless international travel solutions for our customers. With a strong focus on delivering high-quality travel experiences, we aim to make international journeys convenient, cost-effective, and hassle-free. We are expanding our team and inviting enthusiastic individuals to join us as Travel Advisors.

Job Description for Customer Support Executive (Blended Process)Position: Customer Support Blended (Voice & Non-Voice)Location: KolkataJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Flexible/Rotational (Evening & Night US timings)Compensation: 23,000 CTCJob DescriptionWe are looking for enthusiastic and adaptable Customer Support Executives to join our blended process (voice & non-voice). This role is ideal for both freshers and experienced candidates who are comfortable with customer interactions and working in odd-hour shifts. The position requires excellent communication skills, a proactive approach, and the ability to deliver a seamless customer experience.Job ResponsibilitiesHandle inbound and outbound calls, along with non-voice queries (emails/chats).Provide accurate and timely information to customers and resolve queries effectively.Maintain professionalism and empathy during customer interactions.Record and update customer details in internal systems with accuracy.Adhere to company policies, quality standards, and shift schedules.Eligibility CriteriaEducation: Graduate/Undergraduate (any discipline).Experience: Freshers and experienced candidates are welcome.Skills: Strong communication skills and willingness to work in a blended (voice + non-voice) process.Shifts: Comfortable working in rotational evening/night shifts (post 10 PM to before 6 AM).Transport: One-way cab facility available within transport boundary (residence to TP Office, Salt Lake).Availability: Immediate joiners preferred.

As a Service Incharge, your primary responsibility is to oversee the customer service operations within the organization. You will be tasked with managing a team of customer support representatives and ensuring that they provide top-notch service to all customers. Your role also involves handling customer escalations and resolving any issues or complaints promptly and effectively.Key responsibilities:1. Supervising and leading a team of customer support representatives.2. Ensuring high standards of customer service and satisfaction are maintained at all times.3. Developing and implementing

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Taking orders, serving, food preparation, cashier.

Project Handling on district level

Responsibilities: Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. Customer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to aid the right cross-servicing of Bank products Accurate logging and resolution of complaints.Attrition control of customers. Regular interactions with the customers and proactively assessing customer needsInterested Candidate can share there resume at nancy.jayada@skywingsadvisors.com

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

We are looking for a Customer Care Executive to join our team in a part-time work-from-home role. The ideal candidate will help ensure our customers have the best experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer questions via phone, chat, or email promptly and accurately to provide excellent service.- **Resolve Issues:** Listen to customers problems and find effective solutions, ensuring their concerns are addressed quickly and satisfactorily.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Share clear and accurate information about our products and services to help customers make informed decisions.- **Follow Up:** Reach out to customers after their issues have been resolved to ensure satisfaction and gather feedback for improvement.**Required Skills and Expectations:**Candidates should have strong communication skills, both written and verbal, to engage effectively with customers. A high level of empathy and patience is essential for understanding customer needs and resolving issues kindly. Basic computer skills are necessary, including proficiency in using email and chat platforms. Candidates should be organized and able to manage time efficiently, especially while working from home. A customer-oriented mindset, with a focus on delivering high-quality service, and a willingness to learn will help you excel in this role. No prior experience is required, but a can-do attitude is a must.

As a Flight Attendant based in Kolkata, you will play a crucial role in ensuring the safety and comfort of passengers during their travels. This full-time position is open to fresh graduates, specifically female candidates, who are eager to join the aviation industry.Key Responsibilities:Assist Passengers: You will greet passengers as they board the aircraft, help them find their seats, and ensure they are comfortable throughout the flight.Safety Procedures: You will be responsible for explaining safety procedures to passengers, demonstrating emergency exits, and ensuring that safety equipment is in place and functioning properly.Serve Food and Beverages: You will serve meals and refreshments during the flight, accommodating any special dietary needs while maintaining a high standard of service.Handle Passenger Requests: You will address passenger inquiries and concerns promptly and professionally, ensuring a pleasant travel experience.Emergency Response: In case of emergencies, you will follow procedures to keep passengers safe, which may include assisting in evacuations or responding to medical emergencies.Required Skills and Expectations:You should possess excellent communication skills to interact effectively with passengers and crew members. A friendly and approachable demeanor is essential, as you will need to make passengers feel welcomed and at ease. You should also be able to work well under pressure, stay calm during emergencies, and maintain a positive attitude. Additionally, being a team player and having the ability to follow instructions carefully are critical for success in this role.

As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.

We are looking for a Passport Checking Executive in Kolkata. This is a full-time role suitable for fresh graduates who want to start their career in the travel and immigration industry. The main responsibility is to review and validate passport applications to ensure they meet all necessary requirements.Key Responsibilities:1. **Application Review**: Examine passport applications thoroughly to ensure all required documents are complete and valid.2. **Verification Process**: Verify the authenticity of the documents submitted, checking against official databases and resources as needed.3. **Customer Assistance**: Provide support to applicants, answering queries and guiding them through the passport application process.4. **Data Entry**: Maintain accurate records by entering application details into the system, ensuring all information is up-to-date and precise.5. **Compliance Checks**: Ensure that all applications comply with government regulations and policies related to passport issuance.Required Skills and Expectations:Candidates should have a strong attention to detail, as accuracy is crucial in this role. Good communication skills are necessary to assist applicants effectively and provide clear information. Proficiency in using computers and software for data entry is also important. Candidates should be capable of working independently in a fast-paced office environment and managing multiple tasks efficiently. A positive attitude and a willingness to learn will help build a successful career in this field.If you have any queries, you can contact this number- +91 6290979823 (Calling/ Send your CV this WhatsApp number)

Project Managers are responsible for planning, executing, and overseeing projects to ensure they are completed on time, within budget, and within scope. They manage project teams, resources, and stakeholders, while also identifying and mitigating risks to ensure project success.