We are looking for a Ground Hostess to join our team in Kolkata. This full-time role is perfect for fresh graduates who enjoy working with people and have a passion for customer service.
Key Responsibilities:
1. **Passenger Assistance**: Greet and assist passengers at the airport, providing them with information about flights, check-in procedures, and boarding processes.
2. **Check-in Support**: Help passengers with the check-in process, ensuring they have the necessary documents and their luggage is properly tagged.
3. **Airport Coordination**: Collaborate with other airport staff to ensure smooth operations and timely updates regarding flight schedules and gate changes.
4. **Customer Service**: Address any passenger inquiries or concerns in a friendly and professional manner, ensuring a positive travel experience.
5. **Emergency Protocols**: Be familiar with and prepared to implement emergency procedures to ensure passenger safety and well-being.
Required Skills and Expectations:
Candidates must possess excellent communication and interpersonal skills, as they will interact with diverse groups of people. A professional appearance and a polite demeanor are essential. Effective problem-solving abilities are crucial for addressing passenger concerns. Moreover, candidates should be adaptable, as the fast-paced airport environment can change rapidly. A strong attention to detail ensures accuracy in checking passenger documents and coordinating processes. Lastly, a willingness to work in shifts, including weekends and holidays, is important for this role.
Experience
Fresher
No. of Openings
50
Education
Graduate
Role
Ground Hostess
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020