Customer Care 12th Pass Fresher Jobs in Kolkata

Job Description: Customer Care Executive (CSE)Company: Bharti AXA Life InsuranceLocation: Bharti AXA Insurance Limited, Arihant Building,1st floor, 53A, Mirza Ghalib St, Esplanade, Park Street, Position: Customer Care Executive (CSE)Employment Type: Full-TimeShift Timing: 10:30 AM

Job Title: Customer Care Executive Location: park street kolkata Salary: 10000-12000 Experience: Fresher / Experienced Job Description:We are looking for a dedicated and customer-focused Customer Care Executive to handle customer queries, provide support, and ensure a smooth customer experience. Key Responsibilities:Handle inbound & outbound customer callsResolve customer queries and complaints efficientlyProvide accurate information about products/servicesMaintain customer records and update databasesFollow up with customers for feedback and issue resolutionEnsure high customer satisfaction levels Requirements:Minimum 10th passGood communication skills (Hindi/English)Basic computer knowledgeAbility to handle pressure and multitaskPositive attitude and customer-centric approach

We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.

As a Ground Staff Supervisor based in Kolkata, you will be responsible for overseeing daily operations within the ground staff team at the airport. Your role is crucial in ensuring that passengers receive excellent service and that all procedures are conducted smoothly.**Key Responsibilities:**- **Supervise Ground Staff:** Oversee the activities of ground staff to ensure they follow safety protocols and provide effective service.- **Training and Development:** Provide training to new team members on procedures, customer service, and safety measures to enhance their skills.- **Monitor Operations:** Track all ground operations, including check-in, boarding, and baggage handling, ensuring they run efficiently and on time.- **Customer Assistance:** Assist passengers with inquiries and issues to ensure their travel experience is pleasant and hassle-free.- **Reporting:** Prepare daily operational reports highlighting performance, areas for improvement, and any incidents that occur during operations.**Required Skills and Expectations:**Candidates should have excellent communication skills and a friendly attitude, as interacting with passengers is a significant part of the job. A strong sense of responsibility and the ability to work under pressure are critical. Basic knowledge of airport operations and customer service is preferred but not mandatory, as training will be provided. Being punctual and adaptable to changing circumstances is essential. A high level of teamwork and coordination with various departments is expected to ensure smooth operations.

Urgent Hiring For Air-Ticketing Interview Timing - 10 am to 6 pmSalary Package - 30 k to 35 kJob Location - Kolkata Skills - Back Office, Computer Operator, Passport CheckingWork Experience - Fresher

As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.

We are seeking a motivated and detail-oriented individual for the role of Distribution Manager in Kolkata. This is a full-time position ideal for someone starting their career in distribution and logistics. **Key Responsibilities:**- **Coordinate Distribution Operations:** Manage the flow of products from the warehouse to customers, ensuring timely and efficient delivery.- **Inventory Management:** Monitor stock levels and organize inventory to prevent shortages or excess, ensuring the right products are available when needed.- **Route Planning:** Design effective delivery routes that optimize time and fuel costs, enhancing overall efficiency in the distribution process.- **Team Collaboration:** Work closely with warehouse staff and transportation teams to ensure smooth operations and resolve any issues that arise.- **Data Entry:** Maintain accurate records of shipments, deliveries, and inventory, ensuring all information is up-to-date and accessible.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education, with a willingness to learn. Strong organizational skills are essential to manage multiple tasks effectively. Good communication skills will help in coordinating with team members and suppliers. Basic computer skills, including proficiency in spreadsheets and databases, are necessary for inventory management and data entry. Candidates should also have a detail-oriented mindset to ensure accuracy in all operations. Being proactive and able to adapt to changing environments will greatly benefit the team and the distribution process.

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.

Living Healthy 24 is a leading medicines and homecare provider company and is hiring for multiple candidatesSales and Marketing Associate:Experienced preferred, freshers are also welcomeThis is a field job and requires travelling within and around the city

Customer Service: Greeting customers immediately, identifying needs, and providing recommendations.Sales & Transactions: Processing cash, credit, and digital payments accurately using POS systems.Product Knowledge: Educating customers on product features, benefits, and warranties.Inventory Management: Replenishing stock, updating inventory records, and maintaining clean, organized displays.Order Fulfillment: Receiving, assembling, and processing customer orders for pick-up or shipping

We are seeking a motivated Customer Support Coordinator to help provide excellent service to our customers. This is a full-time work-from-home position based in Kolkata, India. The ideal candidate is someone who enjoys assisting others and has a positive attitude.Key Responsibilities:1. **Customer Interaction**: Address customer inquiries via phone, email, and chat. Provide accurate information and ensure a positive experience for each customer.2. **Issue Resolution**: Help resolve customer issues by identifying problems, researching solutions, and following up to ensure satisfaction.3. **Documentation**: Maintain accurate records of customer interactions and feedback. Update internal databases with customer information and service updates.4. **Team Collaboration**: Work closely with other departments to share customer insights and improve service quality. Collaborate on projects aimed at enhancing customer experience.5. **Feedback Collection**: Gather and report customer feedback to help improve services and products. Use customer insights to help develop new strategies for engagement.Required Skills and Expectations:Candidates should possess effective communication skills, both written and verbal, to engage with customers clearly and confidently. A strong desire to assist others and a commitment to high-quality service are essential. Basic computer skills are required, including familiarity with using email and chat platforms. The ability to work independently and manage time effectively is important in this remote role. Previous experience in customer support is a plus but not mandatory.

Interested candidates send their cv on 9671112668 . i check every message there .As a Customer Support Executive, you will play a crucial role in providing excellent service to our customers. This position is based in Kolkata and requires you to work full-time in the office.**Key Responsibilities:**- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring timely and accurate responses to enhance customer satisfaction.- **Provide Product Information:** Share detailed information about our products and services to assist customers in making informed decisions.- **Troubleshoot Issues:** Identify and resolve customer issues effectively, escalating complex problems to the appropriate team when necessary.- **Maintain Customer Records:** Keep updated records of customer interactions and transactions in our database to ensure accurate tracking of customer support activities.- **Follow Up with Customers:** Reach out to customers to confirm issue resolution and gather feedback, ensuring continuous improvement in service quality.- **Collaborate with Teams:** Work with various internal teams to address customer needs and streamline processes for better service delivery.To succeed in this role, you should have strong communication skills, both written and verbal, to effectively interact with customers. A good understanding of customer service principles and a patient, friendly demeanor are essential. Basic computer skills and familiarity with office software are expected. Previous experience in customer support is a plus but not mandatory, as we welcome enthusiastic candidates eager to learn and grow in the field.

An entry-level, full-time, or rotational shift role focused on supporting customers, managing loan application processes, and handling user queries, primarily in Kolkata.

Airport ground staff play a crucial role in ensuring smooth operations, handling everything from passenger services to technical support for aircraft.Overview of Ground Staff RolesAirport ground staff are responsible for various tasks that ensure the efficient operation of airports and the comfort of passengers. Their work can be categorized into two main areas: passenger services and technical/airside operations.Call HR JHANVI 8910289041

As a Cargo Associate, you will be an essential part of our logistics team in Kolkata, handling various tasks related to the transportation and management of cargo. **Key Responsibilities:**- **Cargo Loading and Unloading:** You will be responsible for safely loading and unloading cargo from trucks and containers, ensuring that all items are handled properly to prevent damage.- **Inventory Management:** You will assist in tracking and organizing cargo inventory to keep accurate records of items in storage, helping maintain smooth operations.- **Documentation Processing:** You will prepare and manage necessary shipping documents and records to ensure compliance with regulations and facilitate efficient cargo movement.- **Quality Control Inspections:** You will conduct regular checks on cargo to assess its condition and ensure that it meets the required standards before shipping or storage.- **Collaboration with Team Members:** You will work closely with other team members to coordinate cargo operations, ensuring that tasks are completed efficiently and on time.**Required Skills and Expectations:**- You should have completed at least the 10th grade education level.- Strong attention to detail is important to ensure cargo is handled correctly and documentation is accurate.- Basic physical fitness is necessary, as the role involves lifting and moving cargo.- Good communication skills will help you work effectively with team members and other stakeholders.- A willingness to learn and adapt quickly is essential, especially if you have minimal experience in this field. If you have a keen interest in logistics and are ready to start your career, we encourage you to apply.

Urgent Hiring For Air-TicketingInterview Timing - 10 AM to 6 PmSalary Package - 30 k to 35 kSkills - Computer Operator Data Entry Back OfficeWork Experience - Fresher & 1 Year

We are seeking a dedicated Airline Customer Service Executive to join our team in Kolkata. This role is perfect for fresh graduates looking to start their career in the airline industry. You will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with inquiries about flights, ticketing, and baggage claims.2. **Flight Information**: Provide up-to-date information on flight schedules, delays, and gate changes to ensure passengers are well-informed.3. **Problem Resolution**: Address passenger complaints and issues promptly, working to find effective solutions and maintaining a calm demeanor during busy times.4. **Ticketing Support**: Assist with ticket bookings, modifications, and cancellations, ensuring accuracy in processing transactions.5. **Collaboration**: Work closely with other airline staff and departments to coordinate services and ensure a smooth operation for all passengers.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, in English and local languages. A friendly and approachable demeanor is essential to provide a welcoming atmosphere. Effective problem-solving abilities and patience are necessary to handle diverse passenger needs and resolve issues swiftly. As this is a full-time, in-office role, candidates should be prepared to work in shifts and maintain a professional appearance and attitude at all times. A high school diploma is the minimum educational requirement, and a passion for customer service will set you apart.

We seek enthusiastic Airport Staff to support daily airport operations in Kolkata, India. This full-time position is open to freshers who have completed their 12th grade.Key Responsibilities:- Customer Assistance: Greet passengers, help with inquiries, and provide direction to ensure a positive travel experience.- Ticketing Support: Assist with the check-in process, manage ticketing systems, and help passengers with rescheduling or cancellations.- Luggage Handling: Ensure the safe handling and loading of luggage, addressing any issues related to lost or damaged items.- Safety Compliance: Follow safety regulations and airport procedures, helping to maintain a secure environment for all passengers and staff.- Team Collaboration: Work closely with fellow staff members and different airport departments to maintain smooth operations.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers from diverse backgrounds. A friendly and approachable attitude is essential to create a welcoming atmosphere at the airport. Basic knowledge of ticketing and check-in procedures will be beneficial, though training will be provided. Candidates should be able to work in a fast-paced environment, demonstrate problem-solving abilities, and maintain a professional demeanor at all times. Punctuality and reliability are crucial for this role to ensure continuous airport operations and customer satisfaction.

We are looking for a Customer Service Executive to join our team in Kolkata. This is a full-time position suited for fresh graduates who have completed their 12th grade. You will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction.Key responsibilities include:1. **Responding to Customer Inquiries**: You will answer customer questions via phone, email, or chat, providing clear and helpful information about our products and services.2. **Resolving Issues**: When customers face problems, you will troubleshoot and provide solutions in a timely manner, ensuring a positive experience.3. **Maintaining Customer Records**: You will keep accurate records of customer interactions and feedback, which will help improve our services.4. **Collaborating with Team Members**: Working closely with your colleagues, you will share insights and strategies to enhance customer satisfaction and streamline processes.To succeed in this role, you should have excellent communication skills in English and your local language, and a friendly, approachable demeanor. You must be patient and attentive, able to listen to customer needs, and provide appropriate solutions. Strong problem-solving skills are essential, along with a willingness to learn and adapt. A positive attitude and dedication to customer service will help you thrive in our supportive work environment.if you have any queries, you can contact this number- +91 8240869441

We are looking for a Customer Support Executive to join our team in Salt Lake. In this full-time role, you will be responsible for providing excellent customer service and ensuring customer satisfaction. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and live chats from customers, answering their questions in a timely and friendly manner.- **Resolve Issues:** Identify customer problems and provide solutions, ensuring that issues are addressed promptly to enhance customer experience.- **Maintain Customer Records:** Update and manage customer information in our database, ensuring accuracy and confidentiality of data.- **Follow Up with Customers:** Reach out to customers after their issues have been resolved to make sure they are satisfied with the solution provided.- **Collaborate with Team Members:** Work closely with other team members and departments to ensure a seamless experience for customers.**Required Skills and Expectations:**- **Good Communication Skills:** You should be able to clearly express ideas and provide information in a friendly manner to customers.- **Problem-Solving Ability:** Ability to think on your feet and provide effective solutions quickly will be crucial.- **Basic Computer Skills:** Familiarity with computers and common software applications is necessary for managing customer information.- **Team Player:** You should be willing to work collaboratively with colleagues to achieve common goals.- **Positive Attitude:** A friendly and positive demeanor is essential to create a pleasant experience for customers.