Customer Care Executive Job Vacancies in Andhra Pradesh

Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsVijayawadaVisakhapatnamTirupatiKadapaKurnoolPuttaparthiRajahmundryJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 20,000 - 28,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

As an Air Ticketing Staff member, you will play a crucial role in providing ticketing and customer service support for airline passengers.Key Responsibilities:- Ticket Bookings: You will assist in processing air ticket bookings for passengers, ensuring all necessary information is correctly captured and applied.- Customer Assistance: You will address inquiries from customers regarding flight schedules, ticket pricing, and travel policies to enhance their travel experience.- Documentation Management: Your role will involve handling necessary travel documents and ensuring compliance with airline regulations and procedures.- Coordination with Airlines: You will work closely with various airlines to confirm bookings and resolve any ticketing issues that may arise.- Providing Travel Information: You will offer passengers information on various travel options, amenities, and guidelines, ensuring they are well-informed before their journey.Required Skills and Expectations:Candidates must have completed at least the 10th grade and have up to 2 years of experience, though freshers are also encouraged to apply. Strong communication skills are essential for effectively interacting with customers. Attention to detail is critical to ensure accurate ticket issuance and documentation. Candidates should also possess a good understanding of flight schedules and airline procedures. The position requires working from the office in Vijayawada, with availability for interviews from 10 AM to 6 PM.

As a Back Office Computer Operator, you will play a crucial role in supporting our team from the comfort of your home. This part-time position is ideal for freshers who have completed their 10th grade and are looking to gain experience in office tasks.Key Responsibilities:- Data Entry: Accurately input and update data in our systems, ensuring that all information is correct and up to date.- File Management: Organize and maintain electronic files and documents, making sure they are easily accessible and systematically stored.- Report Generation: Assist in preparing daily, weekly, or monthly reports by gathering and compiling data, ensuring that the reports are clear and well-structured.- Communication Support: Respond to emails and queries, providing necessary information to internal teams in a timely manner.- Routine Monitoring: Help in tracking daily tasks and deadlines, ensuring that all work is completed on schedule.Required Skills and Expectations:- Basic computer knowledge, including familiarity with word processing and spreadsheet software.- Strong attention to detail to ensure accuracy in all tasks handled.- Good communication skills, both written and verbal, to effectively collaborate with team members.- Ability to work independently and manage time efficiently in a remote setup.- A proactive attitude and willingness to learn new tasks will be highly valued. Join us to kickstart your career while working flexibly from home in a supportive environment!

An Airline Ticketing Executive manages flight reservations, booking, and issuing domestic/international tickets for passengers or corporate clients. Key responsibilities include operating GDS systems (Amadeus, Galileo, Sabre), handling cancellations/reissues, providing fare information, and resolving customer queries, often requiring 01+ years of experience, IATA certification, and strong communication skills. Core ResponsibilitiesBooking and Issuance: Booking, amending, and issuing flight tickets, including handling complex itineraries, reissuing, and cancellations.GDS Operation: Utilizing Global Distribution Systems (GDS) such as Amadeus, Galileo, or Sabre for reservations.Customer Service: Answering inquiries regarding fares, flight schedules, availability, and baggage rules, often in a fast-paced environment.Fare Calculation: Ensuring accuracy in ticket pricing and compliance with airline regulations.Corporate Travel Management: Handling, tracking, and updating client profiles for corporate travel. Required Skills and QualificationsSystem Proficiency: Strong knowledge of GDS systems (Amadeus/Galileo/Sabre) is essential.Experience: Generally requires 01 years of experience in the travel industry, with 13 years for senior roles.Certifications: IATA certification is highly preferred.Communication: Excellent verbal and written communication skills.Flexibility: Ability to work in shifts, including weekends and holidays

Designation :- 1.air-ticketing Officer2.passport Checking Officer3.reservation Officer4.ramp Officer 5.duty Manager 6.customer Service Associate7.cabin Crewsalary:-31k to 45k +cab +meals Advantages- >we are Hiring for the Jobs for the Position of Air Ticketing /ground Staff /cabin Crew / Maintenance Engineer perks : 1.pf + Esi 2.over Time with Accommodation 3.good Communication Skills & Pleasing Personality 4.educational Qualification : 10th & 12th Pass or Above

We are looking for 155 Airport Ticketing Executive Posts in Vijayawada, Kurnool, Rajahmundry, Visakhapatnam, with deep knowledge in Customer Relationship, Air Ticketing, Airport Executive, Airport Representative, Airport Supervisor, Ticket Booking, Ground Staff, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Ground Operations Staff, Air Hostess and Required Educational Qualification is : Higher Secondary

We are looking for 839 Airport Ticketing Executive Posts in Vijayawada, Hyderabad, Tirupati, Guntur, Rajahmundry, Kurnool, Puducherry, Dibrugarh, Gaya, Buxar, with deep knowledge in Air Ticketing, Air Ticketing Reservation, Air Hostess, Airlines Cabin Crew, Airline Customer Service, Airlines Executive, Airport Staff, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Airport Ticketing and Required Educational Qualification is : Higher Secondary

Hiring for 580 Airport Ticketing Executive Jobs in Vijayawada, Hyderabad, Shamshabad, Hyderabad, Kurnool, Tirupati, Visakhapatnam, Rajahmundry, rajamahendravaram, Nellore, Kadapa, for Freshers,Required Educational Qualification is : Higher Secondary with Good knowledge in Air Ticketing, Customer Relationship, Ground Operation, Ground Staff, Ground Hostess, Ground Staff Executive, Airport Ground Staff, Airline Ground Staff, Ground Handling Staff, Ground Operations Staff, Air Hostess, Air Ticketing Reservation, Airport Cargo Loader etc.

As an Air Cargo Executive, you will play a crucial role in managing and coordinating air cargo operations. You will ensure smooth logistics processes while maintaining high standards of customer service and efficiency.Key Responsibilities:- Cargo Tracking and Management: Monitor the status of cargo shipments and update clients on their progress to ensure timely delivery.- Documentation Handling: Prepare and manage all necessary shipping documents, including bills of lading, air waybills, and customs paperwork, ensuring compliance with regulations.- Customer Interaction: Communicate with customers regarding their shipping needs, providing exceptional service and resolving any issues that arise.- Coordination with Airlines: Work closely with airline representatives and freight forwarders to arrange and confirm cargo bookings.- Data Entry and Record Keeping: Maintain accurate records of shipments and relevant data in the companys systems for easy access and future reference.- Problem Resolution: Address and resolve any issues related to cargo discrepancies, delays, or damages promptly to minimize customer impact.To be successful in this role, you should possess strong communication skills and be customer-focused. You should be detail-oriented and organized, able to manage multiple tasks simultaneously. A basic understanding of logistics and air cargo operations is beneficial but not mandatory, and you will be trained to excel in your responsibilities. A willingness to learn and adapt is essential, along with proficiency in computer skills for data entry and management.

Urgent Hiring For Air-Ticketing Interview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - VijayawadaWork Experience - Fresher & 2 Years