31

Customer Care Incharge Job Vacancies in Mumbai

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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Vashi Mumbai
Computer Application Customer Relationship Client Servicing Microsoft Excel Problem Solving Customer Care Convincing Power
Roles and Responsibilities- Coordinationwith theclientsover the call and email, Preparing Daily MIS sheets and Reports (Tracking Placements, bills and vehicles), Coordinationof the branches for the day to day works (Loading and unloading relatedqueries), Good command on MS Office (MS Excel is Mandatory with Basis Formulas). Other official administrative assignments
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  • 3 - 5 yrs
  • Chunabhatti Mumbai
Customer Relationship Customer Service Customer Handling Customer Management Customer Care Customer Support
Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent
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  • 5 - 10 yrs
  • 5.0 Lac/Yr
  • Ghatkopar Mumbai
Real Estate Sales Customer Care Specialist Business Development
This is a full-time on-site role for a Business Development Manager at Garodia Group. The Business Development Manager will be responsible for identifying new business opportunities, building and maintaining client relationships, and developing and implementing strategies to achieve growth targets. Education in Business Administration, Marketing, or related field Real estate experience Knowledge Business Development & dealing with Societies Strong negotiation and communication skills Ability to build and maintain client relationships Strategic planning and forecasting abilities Pleasing personality Experience in developing and implementing sales strategies will be preferred Candidates with multi-lingual skills will be preferred
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Goregaon East Mumbai
Customer Relationship Microsoft Excel Email Writing English Language Leadership Skills Customer Care
Position: Client Relationship ManagerLocation: Goregaon EastCompensation: 1.80 LPA to 2.75LPAContact Number: 9372437985Email ID: jyotiyadavvflex@gmail.comObjective:The primary objective of the Client Relationship Manager is to build and maintain strong, long-lasting client relationships.Responsibilities:- Proactively engage with clients to understand their needs and objectives.- Serve as the main point of contact for clients, addressing inquiries and concerns promptly and professionally.- Develop and implement strategies to enhance client satisfaction and loyalty.- Collaborate with internal teams to ensure timely and successful delivery of products or services.- Identify opportunities for upselling or cross-selling additional products or services.- Conduct regular check-ins to assess client satisfaction and gather feedback.- Resolve issues and conflicts to maintain positive client relationships.Communication:- Communicate clearly and effectively with clients through various channels.- Prepare and present reports on client account status professionally and concisely.Client Acquisition:- Identify and pursue opportunities to expand the client base.- Collaborate with the sales team to generate new business.Requirements:- Proven experience as a Client Relationship Manager or similar role.- Strong communication and interpersonal skills.- Ability to build and maintain client relationships.- Excellent problem-solving and negotiation abilities.- In-depth knowledge of the industry and market trends.Qualifications:- HSC/Graduate- Relevant certifications or additional training is a plus.Metrics and Targets:- Meet or exceed client retention and satisfaction goals.- Achieve upselling and cross-selling targets.- Maintain accurate records of client interactions and transactions.
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  • 0 - 3 yrs
  • Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Front Office Executive Customer Accounts Manager
To Handle enquiries for Calibration
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  • 3 - 5 yrs
  • 2.8 Lac/Yr
  • Bandra West Mumbai
Customer Relationship Customer Care Customer Support Customer Handling Customer Relationship Manager
As the Customer Relationship Manager at RightProperties, the purpose is to lead and overseethe company's efforts in building and nurturingclient relationships. This involves settingstrategic goals, guiding the customerrelationship team, and driving initiatives toenhance client satisfaction and loyalty.With Right Properties' expanding client base and growing portfolio, theCustomer Relationship Manager role becomes increasingly important instrengthening the company's market position. By understanding clientneeds and market trends, this role contributes to driving businessgrowth and maintaining Right Properties' reputation as a trusted realestate partner.
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  • 2 - 4 yrs
  • 2.3 Lac/Yr
  • Mumbai
Desktop Support Customer Care Customer Support Operations Problem Solving English Faculty Customer Care Incharge Stock Controller Track Lead Assistant Buyer Voice Process Executive
- Handle customer complaints promptly and professionally, providing appropriate solutions to ensure customer satisfaction.- Follow up with customers to ensure that any issues they experience are fully resolved.- Accurately track stock levels and promptly restock merchandise to ensure availability for customers.- Maintain stock control measures to prevent overstocking or stockouts, optimizing inventory management.- Work towards meeting or exceeding sales targets through proactive customer engagement and effective merchandising.- Interact with customers in a friendly and helpful manner, addressing their concerns, answering questions, and assisting them with their needs.- Collaborate with team members to create a positive and efficient work environment.- Stay informed about product features, promotions, and company policies to provide accurate information to customers.- Uphold high standards of customer service, representing the company's brand values at all times.*Qualifications:*- Previous experience in customer service, retail, or a related field preferred.- Excellent communication skills, both verbal and written.- Strong problem-solving abilities with a customer-focused approach.- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail and accuracy in tracking inventory and processing transactions.
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Sales Coordinator Accounts Receivable Specialist Customer Care CRM Business Support Manager Walk in
Position : Sales Coordinator/Business Administrator Sales & Service( Contract)Location : BangaloreQualification : GraduationCompensation : Best in industryMain tasks-Validate quotation and invoice to internal and external customers.-Coordinate for service contract quotation and purchase order process with order execution team.-Coordinate sales and service business activities, and ensure proper entries of sales, service, and parts transactions.-Generate data for monthly/weekly report upon request using CRM data for statistical analysis to support business.-Provide timely support on pre-sales and service business activities and follow up discussions.-Coordinate for KYC for customer master and vendor master.-Coordinate with logistics and finance team follow-up on customer payment/delivery.Order-to-Cash (O2C)-Check open order and backlog reports daily to ensure timely processing of customer orders.-Follow-up on customer orders (new/aging) to ensure timely fulfilment of goods, services, and information to customers. Ensure billings are done and mail/email to customers on a timely manner.-AR follow up for sales & service with timely report outs.-Monitor open purchase orders / inbound deliveries from factories.-Responsible for coordination of last mile equipment/ order delivery & installation assignment to FSE/ ticketing from CIC/coordination with regional managers/ cluster leads for installations.Customer Service-Act as first touchpoint of customers for coordinating regional business activities.-First touchpoint of any customer escalations to be coordinated internally.-Address queries from sales and customers on stock and shipment of orders.Thanks and Regards,HR RecruiterMahima Consultancy Nagpur.
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  • 0 - 6 yrs
  • Chakala Mumbai
Customer Relationship Customer Care Consultant Customer Response Executive Query Management Escalation Manager Conflict Management Conflict Resolution Good Communication
Join Our Team as a Escalation Specialist at Digi2L!Are you passionate about home appliances , quality service and making a meaningful impact? If so, Digi2L is the place for you. We are an early start-up with a vision to unlock India's potential in the preloved appliance market. Our innovative Customer Ready, Price Ready, Payment Ready approach simplifies gadget disposal and offers optimal value. Through our Smart Buy & Smart Sell initiative, customers effortlessly sell preloved appliances and enjoy a guaranteed buyback of new items within 5 years.About the Role:Step into a critical position at Digi2L, where you will play a key role in addressing client and customer concerns, managing escalations, and ensuring a seamless experience. You will be responsible for handling escalations related to products or services, resolving problem tickets, and collaborating with upper management to address customer issues effectively. Join us in delivering exceptional customer satisfaction and streamlining operations.Location: Chakala, AndheriNote: If you are not located in Mumbai, we kindly request you not to apply as this position necessitates immediate joining.Responsibilities:Manage and respond to customer escalations via calls and emails.Utilize expertise to provide effective solutions to customer queries and complaints.Handle high-level escalations, queries, and feedback on behalf of the company and senior stakeholders.Provide excellent customer service to ensure customer satisfaction.Resolve customer inquiries and complaints promptly and professionally.Desired Candidate Profile:6 months customer service - escalation specialist experienceBachelor's in related field preferredStrong organizational and active listening skills.Proficiency in conflict resolution and problem-solving.Energetic and positive work attitude.Thrive in fast-paced multitaskingTech-savviness a plusExperience in executive management support.Proficiency in Microsoft Office Suite,
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Nalasopara East Mumbai
Telecaller Telesales Executive Telephone Operator Customer Sales Executive Sales Executive Sales Coordinator Customer Relationship Executive Customer Care Consultant Customer Relationship Manager Marketing Consultant Marketing Manager Marketing Inchage
Join Our Team as a Tele Sales Executive Are you a driven and results-oriented individual with a passion for sales and marketing? We're looking for talented professionals to join our team as Tele Sales Executives and Sales & Marketing Executives. If you're ready to make a significant impact in a dynamic environment, we want to hear from you!- Position: Tele Sales Executive / Sales & Marketing Executive- Company: My SMS Shop- Location: Nalasopara East- **Job Requirements:**- Strong communication and interpersonal skills- Proven experience in telemarketing, sales, or marketing- Ability to identify potential leads and convert them into customers- Goal-oriented mindset with a track record of meeting and exceeding targets- Excellent negotiation and persuasion skills- Self-motivated and a team player- **Key Responsibilities:**- Conducting outbound sales calls to potential clients- Building and maintaining relationships with clients- Identifying sales opportunities and generating leads- Meeting and exceeding monthly sales targets- Providing exceptional customer service- Keeping accurate records of sales activities- Collaborating with the sales and marketing team to develop and implement strategies- **What We Offer:**- Competitive salary and performance-based bonuses- Ongoing training and professional development- A supportive and collaborative team environment- Opportunities for career growth and advancement- Exciting company events and team-building activities
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Customer Care Head

Indchem International

  • 5 - 11 yrs
  • 8.0 Lac/Yr
  • Tardeo Mumbai
Import Manager Customer Care
Job Openings for 1 Customer Care Head Job with minimum 5 Years Experience in Tardeo, having Educational qualification of : Professional Degree,Other Bachelor Degree with Good knowledge in Import etc.
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Marketing Executive

Placement House

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Ghatkopar Mumbai
Online Marketing Advertising Communication Skills Sales Consultant Sales Coordinator Branch Sales Manager Customer Associate Customer Service Agent Customer Care Manager Sales & Marketing
Base location : Ghatkopar, Mumbai.Is it inhouse or field job or sale support : Field Work (also for Back office)CTC (with or without variable) : Rs. 4.00 Lakh p.a. without variableEducation : Any Graduate with Basic knowledge of commercial terms Industry preference : Jewellery Packaging, Carrying, display cases, boxes and trays. (Others will also do) Work from home or office : Office OnlyJob timing : From 10:00 am to 6:30 pmReporting to : DirectorsResponsibilities and duties for Marketing Executive (Jewellery Cases)Generated leads through cold calling, networking and advertisingPrice negotiation and ensuring quotations are submitted to clients on time.Answering clients question about credit term, products, prices and stock availabilityCoordinate with Factory staff for customer order processingCoordinate with Logistics Department for despatching.Coordinate with Accounts Department for advance paymentFollow-up with customer for outstanding payment statusMaintaining and operating E-commerce sites (Amazon, Flipkart) Organizing and attending events such as conferences, marketing seminars, receptions and exhibitionsEnsuring successful and timely delivery of our solutions according to customer needs and objectivesMaintained customer database and lead analysis in ERP.Need to attend client meeting at office or customer place to evaluate needs or promote products and servicesAchieving High sales targets and goals.Developing of new business and identifying areas of improvement for existing clients to meet sales quotas in addition to identifying new clientsMeet weekly, monthly and quarterly sales quotasPrepare and submit weekly sales reports to Director
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Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations Customer Relationship Executive Customer Sales Executive Customer Relationship Manager Customer Response Executive
We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask
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Asst. Sales Manager

ONEABOVE FITNESS

  • 1 - 2 yrs
  • 6.0 Lac/Yr
  • Andheri Mumbai
Sales Consultant Branch Coordinator Customer Care Wellness Sales Manager
We are looking for 2 Asst. Sales Manager Posts in Andheri, Mumbai, Maharashtra, Sales Consultant, Branch Coordinator, customer care, wellness, with deep knowledge in Sales Consultant, Branch Coordinator, customer care, wellness and Required Educational Qualification is : Other Bachelor Degree,
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  • 4 - 10 yrs
  • 10.0 Lac/Yr
  • Mumbai
Travel Manager Tour Operator Tour Management Executive Sales Director Customer Care Consultant Customer Care Manager Travel Consultant
Icon Events, a division of Da Silva International, Based in Canada and the U.S. requires Intern Travel Agents for our new office in IndiaOnce in a Lifetime Trips to International Exotic Locations including Bollywood to Hollywood hosted by Indian Actors and also Music and sports and comedy Related TripsPosition SummaryWorking with the Director of Sales, and Company President Travel Manager is an energetic and motivated team player who is responsible for connecting key clients to our remarkable experiences to exotic locations including the U.S. Dubai Italy Egypt, Spain and U.K.Our mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences hosted by some of your favorite CelebritiesMust Have Experiences in packaging Travel Tours InternationallyStrong Training skills for Sales StaffBudgeting and Financial Statement LiterateExperience in Conceptualizing specialty TripsA proven LeaderStrong Sales Skills able to bring in new BusinessMust Be able to Travel InternationallyAdvanced Spoken Word English EssentialDa Silva International is a multi-national and multi-faceted sports and entertainment/media company with main offices in Los Angeles, Santo Domingo, and Edmonton Canada. Being the only company in the Caribbean producing original scripted television programming, representing iconic music artists, and providing unique travel opportunities, the company bridges sports entertainment and once-in-a-lifetime leisure experiences all under one corporate umbrella.
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Relationship Manager

L.F.C. Securities

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Ghatkopar Mumbai
Sales Customer Relationship Manager Customer Care Executive BPO Relationship Manager
Job Duties & Responsibilities Acquiring new and prospective customers Understanding the requirements of the prospect Providing them with advices that helps them to sort out their problems in investment Ensuring future business from those prospective customers in the long runMaintaining cordial relationship with the existing clients Understanding the current needs of the clients Designing an investment option suitable to the clients Solving at their investment problem and providing advisory services Ensuring that the customers are satisfied and maintaining good relationship with themAbility to generate large sales: To build cordial relationship with HNI clients To build good network of prospective customers To target on those clients willing to take up high speculative trading.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Mumbai
Communication Skills Customer Agent Customer Care Incharge Customer Care Customer Support Customer Service Customer Relationship Client Relationship
customer care management, solving customer issues and guiding them
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Customer Care Incharge (Female)

AD&MA HEALTHCARE PVT LTD

Customer Care Associate Customer Care Incharge Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Lead Generation Executive Business Development Executive
Introducing the patients and giving them a brief about our company and our services. Guiding and assisting them through all their queries and being available for them at all stages. Responsible for Patients appointments with Doctors and other Professionals and guiding them if they have any doubts. Discuss with patients and family members about their health problem or any healthcare related queries. Educate patients about their condition, medication, and give them specific instructions. Present and follow-up with patients care plan and address their personal health care needs. Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans. Scheduling patients doctors appointments, blood collection appointments, radiology appointments and following up with the patients to give them an excellent patient experience. Keeping the patient informed about all their health progresses and performances. Check-in on patient regularly and evaluate and document their progress. Assist the care team (Gynaecologist, Health Coach, Mental Health consultant) with developing and assessing health interventions. Attend ongoing training and courses to keep abreast of new developments in health care. Assist with securing funding for medical care as required. Treat patients with empathy and respect and conduct oneself in a professional manner. Comply with organizational guidelines and health care laws and regulations.
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Telecaller Customer Care Consultant Sales Manager Business Development Manager Work From Home
1. We are looking for some really smart peoples who extremely believe that they can explain and sell everything.2. We are a digital marketing company hiring for calling and convincing the client by explaining them the requirement of digital marketing ,hence convincing them to invest in marketing..3. Interested people need to know you have to go through a 4 level testing stage for working with us we will provide you some prescribed targets, first you have have to achieve them only after that you can work with us at a high paying salary.4. It is a commission based job till you are not finally selected or achieved that given targets in testing stage we don't do much verification it will be done only after once you selected.5. You have to convince the client and if he/she is convinced then you have to manage all his requirements from accepting his payment to noting down his requirements, we will teach you everything how you have to manage all these.6. In the testing stage we don't provide any resources you have to use your own sim cards for calling and internet service if neccacary. We only pay commission in testing stage because at that time you are not an employee you are in testing & scanning stage. 7. We will provide the contact number database for calling and you have to add atleast minimum number of prescribed clients to qualify the levels of scanning.8. This is a high paying high responsibility job once you are selected. Interested candidates read these things once again if you are ready send your cv and application
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Jewellery Consultant

Culinary circles India pvt. Ltd.

  • 5 - 11 yrs
  • 9.0 Lac/Yr
  • Mumbai
Sales Associate Customer Care Manager Workshop Instructor Work From Home
Job ResponsibilitiesCustomer Relations - Understanding the requirement of the hi-end gold jewellery customer - Explaining all the details and the speciality of the product and the service - Convincing the customer and closing the sale - Final delivery to the customer after the Item is ready- Ensuring customer satisfaction Order Management - Giving the order details to the workshop - Explaining the order to the Karigar - Following up with the workshop and getting the work done in the committed timeline
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Relationship Manager

L.F.C. Securities

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Ghatkopar Mumbai
Sales Customer Relationship Manager Customer Care Executive BPO
Job Duties & Responsibilities Acquiring new and prospective customers Understanding the requirements of the prospect Providing them with advices that helps them to sort out their problems in investment Ensuring future business from those prospective customers in the long runMaintaining cordial relationship with the existing clients Understanding the current needs of the clients Designing an investment option suitable to the clients Solving at their investment problem and providing advisory services Ensuring that the customers are satisfied and maintaining good relationship with themAbility to generate large sales: To build cordial relationship with HNI clients To build good network of prospective customers To target on those clients willing to take up high speculative trading.
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