70

CRM Executive Job Vacancies in Tamil Nadu

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Female - Urgent Requirement For Customer Support Executive

Sharas Venture Private Limited

  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Peedampalli Coimbatore
Fmcg Sales Salesforce CRM Customer Support Specialist Order Management Analyst
Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu
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Admin CRM Executive - Full Time

Panacorp Computer Academy

  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Nagercoil Kanyakumari
Team Building Team Leader CRM Customer Relationship
Job Responsibilities:Maintain customer records and update all CRM data accurately.Coordinate with the sales and technical teams to ensure smooth client follow-up and work completion.Track daily client status, pending tasks, and service progress.Prepare daily, weekly, and monthly CRM reports for management.Ensure all client documents, payments, and communication records are properly maintained.Support the branch administration team in day-to-day operations and help improve customer satisfaction.
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Opening For Business Development Executive

Mitrahsoft Solutions

  • 0 - 1 yrs
  • Madurai
Lead Generation Strategic Communication CRM Sales Fresher Negotiation Skills Inside Sales
We are looking for a Business Development Executive based in Madurai who is eager to kick-start their career in sales and business strategy. The ideal candidate will focus on identifying new business opportunities and nurturing client relationships to drive growth.**Key Responsibilities:**- **Identify New Clients:** Research and target potential clients to expand the companys customer base.- **Develop Relationships:** Build and maintain strong relationships with existing clients to enhance customer satisfaction and loyalty.- **Sales Presentations:** Prepare and deliver effective sales presentations to potential clients, showcasing the companys products and services.- **Market Research:** Conduct thorough market research to understand trends, competition, and customer needs, helping to shape the companys offerings.- **Collaboration:** Work closely with other teams, such as marketing and product development, to align strategies and improve service delivery.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both verbal and written, to effectively engage with clients. A proactive attitude and a willingness to learn are essential as well. Basic knowledge of sales strategies and market dynamics will be beneficial. Additionally, strong problem-solving skills and the ability to work well in a team are expected. Candidates should be open to feedback and focused on achieving targets. A degree in business or a related field is preferred, but not mandatory for fresh graduates.
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Sales Coordinator - Coimbatore (Female Candidates Required)

Core Spot Resources

  • 2 - 6 yrs
  • 4.0 Lac/Yr
  • Coimbatore
CRM Sales Co-ordinator Social Media Branding MIS Reporting Inside Sales Executive
We are looking for a dedicated Sales Coordinator to join our team in Coimbatore. The ideal candidate will have 2 to 6 years of experience and will play a crucial role in ensuring the smooth functioning of our sales department.**Key Responsibilities:**- **Support Sales Team:** Assist the sales team with day-to-day administrative tasks to ensure smooth operations and help them focus on selling.- **Prepare Sales Reports:** Compile and analyze sales data to create reports that help in tracking performance, identifying trends, and making informed decisions.- **Manage Customer Queries:** Respond to customer inquiries and support their needs, ensuring a high level of customer satisfaction.- **Coordinate Meetings:** Schedule and organize meetings between the sales team and clients, helping to facilitate strong communication and relationship-building.- **Maintain Sales Documentation:** Keep accurate records of sales transactions, sales forecasts, and team performance, ensuring that all documentation is up to date.**Required Skills and Expectations:**The ideal candidate should possess strong organizational and communication skills, along with a proactive attitude towards problem-solving. Experience in sales coordination or administration is necessary. Being proficient in using Microsoft Office Suite, particularly Excel, for data analysis is essential. A good understanding of sales processes will be beneficial. The candidate should be able to work in a team as well as independently, demonstrating a commitment to achieving team and individual goals. Additionally, the role requires the ability to handle multiple tasks efficiently while maintaining attention to detail.
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Interior Consultant - Full Time - Freshers

Ecube corporate solution pvt ltd

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Female
  • Chennai
CRM Sales Client Administration MS Excel MS Office Word Telesales Officer Telesales Executive
To generate qualified leads, engage clients, and convert inquiries into confirmed site visits and sales opportunities. 1. Lead Generation & Management 2. Client Interaction (First Level) 3. Qualification of Leads
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Urgent Requirement For Junior Sales Executive

Sierra Odc Pvt Ltd

  • 1 - 4 yrs
  • Coimbatore
Sales Support & Coordination CRM & Documentation Pre-Sales Assistance Client Communication
We are looking for a Junior Accounts Executive to join our finance team in Coimbatore. This role is ideal for someone with 1 to 4 years of experience in accounting and finance who is eager to grow in this field.**Key Responsibilities:**- **Maintain Financial Records:** Accurately record all financial transactions in the accounting system to ensure that all data is up to date and easily accessible.- **Assist with Month-End Closures:** Support the accounts team during month-end closure processes, ensuring all entries are complete, and reconcile accounts as needed.- **Prepare Financial Reports:** Help create regular financial statements and reports to provide insights into the companys financial status to management and stakeholders.- **Handle Accounts Payable and Receivable:** Monitor incoming payments and outgoing invoices, ensuring timely processing and resolution of any discrepancies.- **Coordinate with Internal Departments:** Work closely with other teams, such as Sales and Operations, to gather necessary financial information and resolve queries.**Required Skills and Expectations:**Candidates must possess strong analytical skills and attention to detail, as accuracy is vital in financial reporting. Basic knowledge of accounting software and Microsoft Excel is essential. You should have good communication skills to work collaboratively with other team members and stakeholders. A degree in accounting or finance is preferred. A proactive attitude and willingness to learn will be highly valued in this role as you grow your career in finance.
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Female Sales Coordinator – Outdoor Advertising

Vantage Advertising

  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Chennai
Sales Executive Sales Process Sales Cold Calling CRM Sales
Location: ChennaiIndustry: Outdoor Advertising & SignageWe are a leading outdoor advertising company with media assets across Madurai and other key locations. We are looking for an experienced and dynamic Female Sales Coordinator to join our Chennai office.Key Responsibilities:Generate new business leads and identify potential clients.Coordinate with clients regarding advertising requirements and campaign execution.Follow up on enquiries, proposals, and payments.Maintain strong client relationships and ensure customer satisfaction.Coordinate with internal teams for smooth campaign implementation.Prepare sales reports and maintain customer databases.Requirements:Experience in the Outdoor Advertising industry is preferred.Good communication and interpersonal skills.Ability to work independently and achieve business targets.Proficiency in MS Office and email communication.Possession of a two-wheeler will be an added advantage.Compensation:Salary will be as per industry standards and based on experience.Interested candidates may share their resume with us or contact us for further details.
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Client Relationship Executive (1-3 Years)

Technoarete

  • 1 - 3 yrs
  • Chennai
Client Client Relationship Associate Client Servicing Lead Generation CRM
Key ResponsibilitiesLead end-to-end speaker acquisition efforts for international life sciences conferences.Research and generate high-potential speaker leads from universities, research institutions, and industry.Shortlist and prioritize potential speakers based on relevance, credibility, and expertise.Professionally approach speakers through email, LinkedIn, calls, and other mediums.Follow up persistently and maintain detailed communication logs.Coordinate with the internal conference and content teams to align speaker sessions with event themes.Ensure timely confirmations, speaker onboarding, and session material collection.Build and maintain long-term relationships with speakers for future events.Collaborate closely with marketing and operations teams for smooth speaker integration and promotion.Maintain performance reports and meet weekly targets on speaker outreach and closures.RequirementsPreferred QualificationsBachelor
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Jobs by Related Category

Sales Executive/ BDA/ BDE

Manvian Group

  • 0 - 3 yrs
  • Avadi Chennai
Good Communication Skills CRM Sales Basic Computer Skills Lead Generation Sales Administration Sales Consulting Direct Sales Marketing Consultant Marketing Communication
Job Title:Sales Executive / Business Development Associate (BDA) / Business Development Executive (BDE)Job Location:Avadi, Chennai Employment Type:Full-Time Immediate Joiner PreferredExperience:* Freshers to 2 Years Experience* Experience in Sales / Business Development / Lead Generation preferredEducational Qualification:* Any Graduate / MBA / BBA / Diploma* Strong communication and interpersonal skillsKey Responsibilities:* Identify and generate new business opportunities* Convert leads into customers through effective sales strategies* Conduct calls, follow-ups, and client meetings* Build and maintain strong customer relationships* Achieve monthly and quarterly sales targets* Explain company products/services to clients professionally* Coordinate with internal teams for customer requirements* Maintain customer database and sales reports* Handle inbound and outbound sales activities* Negotiate and close deals effectivelyRequirements / Skills Needed:Hard Skills:* Sales and Negotiation* Lead Generation* CRM Knowledge (preferred)* MS Excel / Google Sheets* Client Relationship Management* Market Research* Basic Reporting SkillsSoft Skills:* Strong Communication Skills* Convincing & Negotiation Ability* Problem Solving* Confidence and Positive Attitude* Time Management* Team Collaboration* Target-Oriented MindsetPreferred Candidate Profile:* Good verbal communication in English & Tamil* Passion for sales and business development* Ability to work under targets and pressure* Self-motivated and energetic personality* Immediate joiners preferredSalary & Benefits:* Performance-Based Salary + Attractive Incentives* Career Growth Opportunities* Training & Development Programs* Performance Recognition*Immediate Hiring - Sales Executive / BDA / BDEWe are looking for energetic and target-driven professionals to join our growing team. Candidates with strong communication and sales skills are encouraged to apply.
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Walk-in Interview For Sales Executive Intern (Business Development Associate)

MANVIAN GROUPS

  • Fresher
  • Avadi Chennai
CRM SALES Business Associate Fresher Internshiptrainee
About the Role:We are looking for a dynamic and enthusiastic Sales Executive & BDA(Fresher / 1-2 Months Experience) to join our growing team. This is an entry-level opportunity ideal for candidates who are eager to build a career in sales and business development. The role involves lead generation, client communication, and supporting revenue growth initiatives. This position offers a monthly stipend of 5,000 with performance-based growth opportunities.Key Responsibilities:Identify and generate new leads through calls, emails, and social media outreach.Maintain and update lead data in CRM or tracking sheets.Communicate with prospective customers to explain products/services.Schedule meetings or demos for senior sales team members.Follow up with interested leads and maintain regular communication.Achieve daily/weekly outreach and conversion targets.Assist in preparing sales reports and performance updates.Required Skills & Qualifications:Open to freshers with strong leadership aptitude or career restart professionalsFemale candidates preferredStrong verbal and written communication skills.Basic understanding of sales processes and customer handling.Confidence in cold calling and lead follow-ups.Basic knowledge of MS Excel / Google Sheets.Self-motivated with a target-oriented mindset.Nice to Have:Prior internship experience in sales or telecalling.Familiarity with CRM tools.Exposure to digital marketing or social media outreach.Strong negotiation and persuasion skills.Perks & Benefits:Monthly stipend of 5,000.Performance-based incentives.Practical hands-on sales training.Opportunity for full-time employment based on performance.Certificate of experience upon successful completion.Supportive and growth-focused work environment.We are looking for a professional who can evolve with the organization and contribute to long-term structural growth. Applications: hiring@manvian.com Contact: +91 8778359643
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Inside Sales Executive – Hindi Mandatory Freshers

Cynosure Corporate Solutions

  • 0 - 3 yrs
  • Chennai
Inside Sales Hindi Communication Lead Conversion Cold Calling Customer Handling Sales Pitching Negotiation Skills CRM Handling Follow-ups
The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach
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Urgent Requirement For Telesales Executive

Zorro Fit

  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Porur Chennai
Tele Marketing Sales Telesales Executive CRM Sales Telemarketing Cold Calling Outbound Calling Inbound Calling AR Caller Tele Caller
Were Hiring Sales Executive ZorroFitZorroFit is looking for enthusiastic, self-driven, and empathetic Sales Executives to join our growing team.This role is about connecting with people, understanding their health concerns, and motivating them to start their lifestyle transformation journey.*Role Responsibilities** Handle client calls and generate leads* Understand client needs related to weight loss, weight gain, PCOS, PCOD, diabetes, and lifestyle issues* Speak confidently with men and women of all age groups* Explain ZorroFit programs clearly and professionally* Build strong rapport and trust while handling sensitive health discussions* Encourage and motivate clients to change their mindset and lifestyle* Follow up consistently and convert leads into sales* Achieve daily, weekly, and monthly sales targets* Maintain client data, sheets, and daily reports accurately (very important)* Coordinate with internal teams and work as a team player*Who Can Apply** Any Degree or Diploma * Flexible with timings* Comfortable discussing health and lifestyle issues* Good communication skills (Tamil / English / Other Languages preferred )* Excellent knowledge in of Excel / Google Sheets* Experience in sales, counseling, or health industry is a plus*Why ZorroFit** Purpose-driven health & wellness company* Real impact on peoples lives* Growth based on performance* Supportive team environment
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Sales Executive Jobs For Freshers - Chennai

Global Food Network

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Gopalapuram Chennai
Fmcg Sales Direct Sales CRM Sales B2B Sales Corporate Sales
A Sales Executive for a Coworking Space drives revenue by finding and closing deals for memberships, private offices, and meeting rooms, managing client relationships, generating leads through networking/cold calling, coordinating with marketing/community teams, and ensuring high occupancy through strategic planning and market analysis, focusing on both new client acquisition and existing client retention. Job Title: Sales Executive - Coworking SpaceKey Responsibilities:Lead Generation & Prospecting:Identify and generate qualified leads through cold calling, networking, broker relationships (IPCs), field visits, and digital channels.Research target industries, SMEs, startups, and corporate clients needing flexible office solutions.Sales & Revenue Growth:Convert leads into paying members for desks, private offices, meeting rooms, and managed solutions.Achieve monthly/quarterly sales targets and drive occupancy rates for the center.Negotiate pricing, proposals, and contracts, ensuring profitability.Client Relationship Management:Build and maintain strong, long-term relationships with existing clients for retention and renewals.Ensure high client satisfaction and coordinate with community teams for a positive experience.Market & Strategy:Conduct market analysis to understand competitors, trends, and pricing.Develop and execute sales plans to meet growth objectives.Collaboration & Coordination:Work closely with Marketing on campaigns and with Operations/Community teams for smooth onboarding and member experience.Reporting:Maintain accurate client records and track sales progress using CRM software. Key Qualifications:Proven sales experience, ideally in B2B, real estate, or the coworking sector.Strong negotiation, communication, and presentation skills.Customer-centric approach with excellent relationship-building abilities.Ability to work in a fast-paced, target-driven environment.Familiarity with CRM software and sales analytics.
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Urgent Requirement For Voice Process Executive

Fair Property Developers

  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Valasaravakkam Chennai
Sales Lead Generation Marketing Digital Marketing Manager Sales CRM Sales Outbound Calling Voice Process Domestic BPO BPO Non Voice Inbound Voice Process Voice Support BPO BPO Voice Basic Computer Skills BPO Sales Inbound Calling
As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.
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Face-to-Face For Telemarketing Executive Jobs (Freshers)

Scientiaarc Solutions LLP

Service Marketing CRM Sales Sales Promotion Marketing Promotions Outbound Calling Lead Generation Negotiation Skills
We looking for an efficient candidate for our service oriented tele-calling. The candidate should be very good in English speaking and should have to capability to attend client enquiry requirements and service promotion. The following requirements are required from the candidates: Proficient in good English communications. Experienced candidates are mostly preferred for the job role. Fresher or experienced Telecaller in BPO, customer care and IT sales and services. Good engagement with client enquiries and service promotions. Increments and incentives for best performance.Freshers: Candidates with good English-speaking skills can apply for the job role.Preference: Candidates in nearby locations.Education Background: Diploma (or) Any Degree.
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Business Development Executive Fresher

Sukrthi Recruit

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Coimbatore
MS Excel Microsoft Word Communication CRM Sales
Identify new business opportunities and potential clients through research, networking, and lead generation.Develop and maintain strong relationships with clients and partners. Understand client requirements and provide customized business solutions..Coordinate with internal teams to ensure smooth project delivery and customer satisfaction. Prepare and present business proposals, quotations, and reports. Achieve monthly and quarterly sales targets.Stay updated with market trends, competitors, and industry developments.
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Looking For Business Development Executive (Female Candidates Only)

Stem Learning Private Limited

B2B Sales Field Sales Client Management CRM Revenue Generation
Key ResponsibilitiesConduct regular field visits to schools, corporates, NGOs, and potential clients for business generationEngage with stakeholders face-to-face to build strong, long-term relationshipsIdentify and secure CSR funding opportunities with corporates and institutionsDevelop and deliver impactful proposals, pitches, and presentationsMaintain CRM data, generate MIS reports, and track performance metricsAchieve monthly/quarterly revenue and outreach goalsCollaborate with internal teams for smooth project execution
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Customer Care Executive - Full Time - Freshers

Arck IT Services Pvt Ltd

Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Sales Executive [laser Machinery]

Sunshine Manpower Solution And Services

  • 2 - 3 yrs
  • 4.5 Lac/Yr
  • Chennai
Direct Sales Cold Calling Field Service Target Marketing CRM Sales Good Communication Skills Negotiation Skills
Job Title: Sales ExecutiveLocation: ChennaiExperience: 2-3 years in B2B or industrial sales (preferably machinery/engineering products)Job Summary:We are seeking a dynamic and results-driven Sales Executive to join our growing team at Machinery, a leading manufacturer of laser marking, welding, and cutting machines. The ideal candidate will be responsible for identifying new business opportunities, building customer relationships, and closing sales deals in industrial sectors.Key Responsibilities:Actively generate leads through cold calling, visits, trade shows, and referralsIdentify potential customers through research, trade shows, industry forums, referrals, and online channels.Understand customer needs and recommend appropriate laser solutionsConduct product demonstrations (with technical team support if needed)Follow up on inquiries, prepare quotes, and negotiate dealsBuild and maintain strong relationships with industrial clients and distributorsAchieve monthly and quarterly sales targetsMaintain CRM entries and prepare sales reportsCoordinate with technical and service teams for after-sales supportRequirements:Bachelors degree or Diploma in Engineering, Marketing, or a related field.Excellent communication and presentation skills.Strong understanding of industrial machinery or willingness to learn.Self-motivated, target-driven, and good at networking.Willingness to travel across assigned regions.
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Business Development Executive (1-3 Years)

Esperto Car Care

  • 1 - 3 yrs
  • 6.0 Lac/Yr
  • Coimbatore
Communication Sales B2c Marketing B2c Sales CRM
The Sales Executive will be responsible for driving revenue by converting high ticket leads generated by our marketing team into successful sales, while also maintaining a good relationship with the customers assigned to the Executive. The work also includes regular audit cycles, sales & administrative reporting, and monitoring customer experience standards.Key Responsibilities:Sales Responsibilities:1. Ensure all leads generated through marketing channels are responded to within a maximum of 3 hours.2. Address customer queries from various sources within 30mins of receipt.3. Ensure assigned monthly lead conversion targets are met.4. Meet timely service delivery with a minimum of 95% adherence to committed timelines.5. Collect and document customer feedback and reviews after service completion.6. Conduct follow-ups on aftercare services and post-service issues, ensuring full customer satisfaction.7. Update CRM software on customer profile (100% on-time updation required) & service details accurately marked.8. Ensure job cards & other required documentation are submitted on time.Administrative & Operational Responsibilities:1. Conduct bi-weekly store audits, ensuring a minimum of 8 structured audits per month.2. Compile and submit a detailed monthly admin report based on insights from audit findings.3. Monitor customer service delivery by all store staff and ensure compliance with SOPs for customer walkthroughs and experience protocols.4. Maintain records and reporting for vehicle movement within the store, including job card usage and status updates.5. Support with attendance regularizations and record-keeping on Zoho HRMS, as needed ensuring maintenance of accurate attendance records and resolving discrepancies.
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Presales Executive - Chennai

Cynosure Corporate Solutions

  • 1 - 4 yrs
  • Chennai
C2C Presales Telecalling Lead Qualification Customer Handling Site Visit Coordination Communication Skills MS Office CRM
Key Responsibilities: Handle incoming calls, online inquiries, and property leads from various marketing channels. Qualify leads based on client preferences, budget, and project suitability. Explain project features, amenities, pricing, and other details to prospective customers. Coordinate and schedule site visits, ensuring a smooth handover to the sales team. Maintain and update lead data in the CRM system accurately. Follow up with leads regularly to keep prospects engaged and drive them toward conversion. Share project brochures, videos, and relevant information with clients as required. Support the sales team by providing background information on prospects and site visit feedback. Achieve daily, weekly, and monthly call and lead conversion targets. Collaborate with the digital marketing and field sales teams for lead management and feedback. Handle customer objections and queries professionally, ensuring a positive brand impression. Key Skills & Competencies: 13 years of experience in presales/tele-calling/customer service, preferably in real estate, hospitality, or service industries. Excellent verbal communication skills in English and Tamil (additional regional languages are a plus). Strong customer handling and interpersonal abilities. Good tele-counseling and persuasion skills. Familiarity with Sell.do and MS Office applications. Quick learner with the ability to understand and explain real estate project details. Target-oriented and self-motivated with a proactive approach. Office-based with occasional site visit coordination Performance incentives based on site visit conversions and closures
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Opening For Business Development Executive-ERP

Cynosure Corporate Solutions

  • 2 - 6 yrs
  • Chennai
Business Development IT & ERP Sales Field Sales Lead Generation Client Acquisition Negotiation Market Research CRM Communication & Relationship Management
Job Summary:We are looking for a motivated and results-driven business development executive with strong IT knowledge to drive new business acquisition. The role focuses on field sales, ERP product promotion, client relationship building, and converting market opportunities into successful sales outcomes.Key Responsibilities:Identify and generate new business opportunities through field visits, networking, and client meetingsMeet prospective clients, understand their requirements, and present IT/ERP solutionsFollow up on leads, negotiate commercial terms, and close sales dealsBuild and maintain strong relationships with key decision-makers and clientsCoordinate with internal teams for client onboarding and post-sales supportProvide market feedback and strategic inputs to improve products and sales approachRequired Skills & Qualifications:Minimum 2 years of experience in Business Development or Field SalesStrong knowledge of IT products and ERP solutionsProven ability in lead generation, negotiation, and deal closureExcellent communication, presentation, and interpersonal skillsGood understanding of market dynamics and customer needsSelf-driven, adaptable, and capable of multitasking in a target-oriented role
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