Manager CRM Jobs

Role Overview:The Society Manager will act as the primary liaison between the Managing Committee and society members, ensuring smooth operations, compliance, and member satisfaction. This role demands strong organizational skills, attention to detail, and the ability to manage multiple functions including administration, finance, and facility managementKey Responsibilities:Serve as the first point of escalation for all member issues and complaints.Act as an agent between the Managing Committee and members, ensuring transparent communication.Manage finance, compliance, and administrative tasks with diligence and accuracy.Review, formalize, and enforce Standard Operating Procedures (SOPs) for efficient functioning of the housing society.Supervise service management teams (housekeeping, security) and ensure adherence to SOPs.Lead and oversee Annual Maintenance Contracts (AMCs) and their implementation.Prepare and share daily and monthly work reports with the Managing Committee.Maintain files and registers as per housing society bye-laws.Supervise repair and maintenance work as required.Assist the Managing Committee in supplier identification and obtaining techno-commercial offers.Oversee accounting entries, vouchers, and ensure proper documentation.Lead verbal and written communication with members regarding society services.

We are looking for an experienced Enterprise Sales Manager to drive institutional business growth across colleges, universities, and higher education institutions. The role involves enterprise sales, relationship management, solution presentations, strategic account development, and end-to-end ownership of the sales cycle.Key Responsibilities:Develop new business opportunities and build a strong institutional sales pipelineEngage with college and university decision-makers and conduct product demonstrationsManage the complete sales cycle from prospecting and requirement analysis to negotiation and closureBuild and grow strategic institutional accounts through upselling and cross-sellingLead and mentor sales team members and monitor territory and sales performanceCoordinate with Marketing, Product, Technical, and Delivery teams for successful customer onboardingMaintain CRM records, sales reports, forecasts, and market insightsDrive market expansion through institutional partnerships, events, and industry networking

We are looking for a skilled Relationship Manager to join our team in Raipur. The ideal candidate will have 1 to 3 years of experience and a minimum education of a 12th pass. This full-time position requires working from the office.**Key Responsibilities:**- **Build and Maintain Client Relationships:** Develop strong relationships with clients by understanding their needs and providing suitable solutions to enhance client satisfaction.- **Assist Clients with Queries:** Address any concerns and answer client questions promptly to ensure a positive experience and foster long-term connections.- **Conduct Follow-ups:** Regularly check in with clients to update them on services and gather feedback, ensuring they feel valued and heard.- **Identify Sales Opportunities:** Recognize potential upselling or cross-selling opportunities within the existing client base to increase revenue.- **Collaborate with Team Members:** Work closely with colleagues to share client insights and improve overall service delivery, promoting teamwork.**Required Skills and Expectations:**- Strong communication skills to interact effectively with clients and team members alike.- Excellent problem-solving abilities to address client challenges and provide effective solutions.- Basic knowledge of sales processes and customer service principles is essential.- Ability to work well under pressure and manage multiple tasks simultaneously.- A positive attitude, willingness to learn, and a desire to achieve results are highly valued. This role is a great opportunity for someone looking to grow their career in client relations while contributing to the company's success.

We are looking for a Sales Manager to join our team at our Dadri Road location. The ideal candidate will have 2 to 5 years of experience in sales management, demonstrating strong leadership and a passion for driving sales growth.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales strategies to meet company goals and increase revenue. This involves analyzing market trends and identifying target customers.- **Lead Sales Team:** Manage and guide the sales team to achieve individual and collective targets. Provide coaching and support to help them perform at their best.- **Build Customer Relationships:** Foster strong relationships with existing customers and develop new ones to expand the client base. This includes regular communication and addressing any concerns.- **Monitor Sales Performance:** Track and analyze sales metrics to evaluate team performance. Use this data to make informed decisions and adjust strategies as necessary.- **Conduct Market Research:** Gather information about competitors and market conditions to identify opportunities for growth. This helps in staying ahead of the competition.**Required Skills and Expectations:**Candidates should have excellent communication and interpersonal skills to effectively interact with clients and team members. Strong analytical abilities are essential for performance monitoring and strategy development. A proven track record in sales is required, along with the ability to motivate and lead a team. Proficiency in using CRM software and Microsoft Office is expected, as these tools will be vital in day-to-day operations. A proactive and results-driven mindset will help in achieving sales targets.

As a Customer Relationship Manager, you will play a vital role in ensuring our customers have a great experience with our services. You will be the main point of contact, helping to build and maintain strong relationships with our clients.**Key Responsibilities:**- **Customer Interaction:** Regularly engage with customers to understand their needs and concerns, providing timely support and assistance.- **Issue Resolution:** Address and resolve customer complaints efficiently, ensuring customer satisfaction and loyalty.- **Relationship Building:** Cultivate lasting relationships with customers through regular follow-ups and personalized communication.- **Feedback Collection:** Gather feedback from customers about their experiences and suggestions, to help improve our services.- **Reporting:** Keep detailed records of customer interactions and feedback, reporting insights to the management for further improvements.- **Collaboration with Teams:** Work closely with sales, marketing, and product teams to ensure alignment and enhance customer experience.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effectively engaging with customers.- Good organizational skills and the ability to manage multiple tasks simultaneously are important.- A proactive attitude with a willingness to learn and adapt to changing situations is expected.- Basic knowledge of customer relationship management software or tools would be an advantage.- Candidates should be female and hold at least a 12th grade education, with experience ranging from 0 to 5 years in a related field.

We are looking for an enthusiastic Assistant Sales Manager to join our team in Mumbai. The ideal candidate will have 5 to 10 years of relevant experience and a background in B.C.A, B.Com, B.Sc, or B.E.**Key Responsibilities:**- **Support Sales Strategies**: Assist the Sales Manager in developing and implementing sales strategies to meet company targets and expand market presence.- **Customer Relationship Management**: Build and maintain strong relationships with clients to understand their needs and provide superior service.- **Sales Data Analysis**: Analyze sales reports and data to identify trends, challenges, and opportunities for growth. Share insights with the sales team to improve performance.- **Team Coordination**: Work closely with the sales team ensuring they have the necessary resources and support to achieve their goals.- **Training and Development**: Help train new sales staff and mentor team members to enhance their skills and knowledge about our products and services.- **Performance Monitoring**: Monitor sales performance and provide feedback to team members to drive improvements and achieve sales objectives.**Required Skills and Expectations:**- Proven experience in sales or a related field, with a clear understanding of sales processes and techniques.- Strong communication skills, both verbally and in writing, to effectively engage with clients and team members.- Good analytical skills to interpret sales data and make informed decisions.- Ability to work collaboratively in a team environment and support colleagues in achieving sales goals.- Strong organizational skills to manage multiple tasks and prioritize effectively in a fast-paced work environment.

Job SummaryWe are looking for an experienced and proactive Manager - Backend Operations to lead and manage the backend processing team within the immigration industry. The ideal candidate should have a strong understanding of immigration documentation, case management, process compliance, and team leadership. The role requires ensuring smooth operations, maintaining quality standards, and meeting turnaround timelines while coordinating with internal teams and international partners.Key ResponsibilitiesManage the end-to-end backend operations for immigration and visa processing.Supervise and mentor the backend processing team to ensure productivity and accuracy.Monitor case progress and ensure timely completion of documentation and submissions.Review immigration documents for completeness, accuracy, and compliance.Coordinate with sales, legal, documentation, and client service teams to ensure seamless workflow.Develop and implement SOPs to improve operational efficiency and quality.Ensure adherence to company policies, immigration regulations, and compliance requirements.Track team performance, productivity, and turnaround time (TAT).Conduct regular training sessions and provide performance feedback to team members.Resolve operational issues and escalate complex cases when required.Prepare operational reports, MIS, and performance dashboards for management.Drive process improvements to enhance client satisfaction and operational excellence.Required QualificationsBachelor's degree in any discipline (Master's degree preferred).Minimum 5 years of experience in backend operations within the immigration industry.At least 2 years of experience in a team handling or managerial role.Strong knowledge of immigration documentation, visa processes, and compliance requirements.Excellent leadership, communication, and problem-solving skills.Experience in handling multiple countries and immigration programs is an added advantage.Proficiency in MS Office (Excel, Word, PowerPoint) and CRM systems.

We are Looking for a Dynamic and Target Driven Area Sales Manager to Lead Sales Operations in the Assigned Territory.the Candidate Will Be Responsible for Achieving Sales Targets Managing the Sales Team Expanding the Customer Base and Ensuring Business Growth.

Job Title -Sales Manager/Executive - Real EstateLocation - Shivaji Nagar , Bengaluru, KarnatakaEmployment Type - Full-timeJob SummaryWe are looking for an experienced and target-driven Sales Manager to lead our real estate sales team and drive residential and/or commercial property sales. The ideal candidate will be responsible for developing sales strategies, managing a team of sales executives, generating revenue, ensuring an exceptional customer experience, and achieving business growth. The role requires strong leadership, market knowledge, and the ability to build lasting relationships with clients, channel partners, and stakeholders.Key Responsibilities- * Lead, manage, and motivate the sales team to achieve monthly, quarterly, and annual sales targets.* Develop and implement sales strategies to maximize revenue and market share.* Drive property sales through direct sales, channel partners, referrals, and lead conversion.* Monitor the sales pipeline, track leads, and ensure timely follow-up to maximize conversions.* Conduct regular sales meetings, performance reviews, and coaching sessions to improve team productivity.* Build and maintain strong relationships with prospective buyers, investors, channel partners, and corporate clients.* Ensure an exceptional customer experience throughout the sales journey, from inquiry to booking and handover.* Analyze market trends, competitor activities, pricing, and customer preferences to identify business opportunities.* Collaborate with the marketing team to plan campaigns, launch events, site visits, and promotional activities.* Negotiate pricing, payment plans, and commercial terms with customers while ensuring compliance with company policies.* Prepare sales forecasts, MIS reports, revenue projections, and performance dashboards for management.* Ensure accurate documentation, booking processes, and coordination with legal, finance, and CRM teams.* Recruit, train, mentor, and develop high-performing sales professionals.* Maintain compliance with applicable real estate regulations, including RERA guidelines and company policies.Required Qualifications-* Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field.* Atleast 2 years of experience in real estate sales, & in a team leadership role.* Proven track record of achieving and exceeding sales targets in residential and/or commercial real estate.* Strong understanding of the local real estate market, customer buying behavior, and property sales processes.* Experience working with channel partners, brokers, and institutional clients is an advantage.Required Skills -* Real Estate Sales* Team Leadership and People Management* Sales Strategy and Execution* Business Development* Client Relationship Management* Negotiation and Closing* Channel Partner Management* Lead Generation and Conversion* Sales Forecasting and MIS Reporting* Market and Competitor Analysis* Customer Relationship Management (CRM)* Communication and Presentation Skills* Financial and Commercial Acumen* Problem-Solving and Decision-Making* Time Management and Organizational SkillsKey Performance Skills-* Achievement of monthly, quarterly, and annual sales targets.* Sales revenue and booking value.* Lead-to-sale conversion rate.* Customer acquisition and retention.* Channel partner performance and contribution.* Sales pipeline health and forecast accuracy.* Team productivity and individual performance.* Customer satisfaction and referral generation.* Collection of booking amounts and milestone payments.* Compliance with documentation and RERA requirements.What We Offer* Competitive salary with attractive performance-based incentives.* Career growth and leadership development opportunities.* Comprehensive training and professional development.* Collaborative and performance-driven work environment.* Employee recognition and rewards programs.

As a Key Account Manager, you will play a vital role in maintaining strong relationships with our most important clients. Your main goal is to ensure their needs are met and that they continue to receive exceptional service. Key Responsibilities:- **Client Relationship Management**: Build and maintain long-term relationships with key clients, ensuring their satisfaction and loyalty to our services.- **Account Strategy Development**: Create tailored strategies for each key account that align with their goals and our business objectives to drive growth.- **Sales Performance Monitoring**: Track sales performance for your accounts and provide regular updates and reports to management focusing on progress and areas for improvement.- **Problem Resolution**: Address any issues or challenges faced by clients quickly and effectively to maintain trust and satisfaction within the accounts.- **Cross-Functional Collaboration**: Work closely with other departments, such as sales, marketing, and customer service, to ensure a seamless experience for clients and to capitalize on upselling opportunities.Required Skills and Expectations:Candidates should have a degree in Engineering or a related field, with a strong understanding of account management practices. Excellent communication and interpersonal skills are essential, as you will frequently interact with clients. You should be detail-oriented, organized, and adept at analyzing data to inform your strategies. A proactive attitude and problem-solving skills will help you navigate challenges effectively. Experience in a similar role will be highly advantageous for driving success in this position.

We are looking for an experienced Sales Manager to lead our sales team in Kolkata. The ideal candidate will have 5 to 11 years of relevant experience and will drive our sales strategies, meet targets, and grow our customer base.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales plans to increase market share and meet revenue targets. This involves analyzing market trends and customer needs.- **Lead Sales Team:** Supervise and motivate the sales team to achieve monthly and annual goals. Provide guidance and support to help team members improve their performance.- **Build Customer Relationships:** Establish and maintain strong relationships with key clients. Understand their needs and ensure high customer satisfaction to promote loyalty.- **Monitor Sales Performance:** Track the sales performance of the team regularly. Analyze data and reports to identify areas for improvement and implement necessary changes.- **Conduct Training Sessions:** Organize training programs for the sales team to enhance their skills and product knowledge. This ensures the team is well-equipped to face challenges in the market.**Required Skills and Expectations:**The ideal candidate should have excellent communication and interpersonal skills to effectively interact with clients and the team. Strong analytical and problem-solving abilities are necessary to develop strategies that drive results. A proven track record of achieving sales targets is essential. The candidate should be able to work collaboratively in a team and foster a positive work environment. A bachelor's degree in business or a related field is preferred, along with a thorough understanding of sales principles.

Area Sales Manager - Channel SalesJob DescriptionJob OverviewWe are seeking a dynamic, results-driven Area Sales Manager (Channel Sales) to lead and optimize indirect sales channels within a designated geographic territory. This role focuses primarily on building, managing, and expanding relationships with channel partners such as distributors, dealers, resellers, and retailers to drive revenue growth, achieve sales targets, and strengthen market presence.The ideal candidate will excel at channel strategy, partner enablement, and performance management while collaborating with internal teams to align on goals and deliver exceptional partner and customer experiences.Key ResponsibilitiesChannel Strategy & Development: Develop and execute channel sales strategies for the assigned area to meet or exceed revenue targets. Identify, recruit, onboard, and nurture new channel partners while optimizing existing relationships.Partner Management: Build strong, collaborative relationships with channel partner executives and sales teams. Provide ongoing support, training, marketing collateral, and resources to enable partners to effectively sell company products/services.ea355cSales Performance: Manage the indirect sales pipeline, including lead routing, deal registrations, forecasting, and performance tracking. Monitor partner sales funnels, drive campaigns, and ensure achievement of sales quotas.Team Leadership: Lead, coach, and motivate a team of channel sales representatives or account managers. Conduct performance reviews, set goals, and foster a high-performance culture.Market Analysis: Conduct market research and competitive analysis within the territory. Identify new opportunities, trends, and potential channel expansions to increase market share.Cross-Functional Collaboration: Work closely with direct sales, marketing, product, support, and finance teams to resolve issues, avoid channel conflicts, and ensure seamless delivery of products/services.Reporting & Optimization: Prepare regular reports on channel performance, sales metrics, and forecasts. Recommend improvements to products, processes, or strategies based on data and partner feedback.Compliance & Relationship Maintenance: Ensure partners adhere to company policies, branding guidelines, and contractual terms. Maintain high partner satisfaction levels.Requirements & QualificationsExperience: 5+ years in sales, with at least 3 years in channel/indirect sales management (preferably as an Area/Regional Sales Manager focused on channels). Proven track record of meeting/exceeding targets in a similar industry (e.g., FMCG, IT, telecom, manufacturing, consumer goods).Education: Bachelors degree or a related field. MBA preferred.Skills:Strong negotiation, relationship-building, and communication skills.Excellent analytical and problem-solving abilities with data-driven decision making.Proficiency in CRM systems (e.g., Salesforce), MS Office, and sales forecasting tools.Ability to travel extensively within the assigned territory.Personal Attributes: Goal-oriented, self-motivated, strategic thinker with strong leadership qualities and a customer/partner-first mindset.What We OfferCompetitive salary with performance-based incentives and commissions.Opportunities for career growth in a fast-paced environment.Comprehensive benefits package (health, travel, etc.).Supportive team and resources for success.This role is ideal for a proactive sales professional who thrives on indirect sales models and enjoys driving growth through partnerships rather than purely direct selling.

As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- **Manage Client Accounts**: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- **Monitor Client Satisfaction**: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- **Coordinate Communication**: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- **Provide Product Support**: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- **Gather Feedback**: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.

Job SummaryWe are looking for a CRM Manager to manage client relationships, ensure smooth service delivery, coordinate with internal teams, and maintain high levels of client satisfaction. The candidate will act as the main point of contact for clients and ensure timely completion of projects and business commitments.Key ResponsibilitiesHandle client communications through calls, emails, and meetings.Build and maintain strong relationships with existing clients.Coordinate with internal departments to ensure timely project completion.Track client requirements and provide regular updates.Resolve client concerns and ensure customer satisfaction.Monitor project progress and service quality.Maintain client records and CRM data accurately.Follow up with clients for feedback and future business opportunities.Support business growth through client retention and referrals.Prepare daily, weekly, and monthly client activity reports.Manage and guide the CRM team to achieve departmental goals.Ensure smooth execution of company policies and client commitments.Required SkillsExcellent Communication SkillsClient Relationship ManagementTeam Handling & CoordinationProblem-Solving AbilityTime ManagementCRM Software KnowledgeMS Office & Reporting SkillsCustomer Service OrientationQualificationAny Degree / MBA PreferredExperience in CRM, Customer Support, Client Servicing, or Operations Management

Skill & Experience 4-8 years of CRM or email marketing expertiseGood communication skills and ability to lead CRM initiatives independentlyGood knowledge of Adobe Campaign Classic is mandatoryAble to develop and build segments within a marketing automation platformExpertise in driving customer engagement through dynamic email, push, in-app messaging, and SMS on Adobe Campaign Classic.Competency in coding JavaScript, HTML and CSS is desirable Ability to work in a fast-paced, high-growth environmentA desire to work across multiple channels and to be involved in designing and ndelivering marketing automationKnowledge/experience of rolling contract/ Saas/e-commerce business highly desirable. Experience of working in a multinational / multi-market organisation is highly desirable

We are seeking an experienced Sr. Manager NRI Sales to manage inbound and outbound NRI sales leads and drive property sales across international markets. The role involves client advisory, relationship management, coordination across internal teams, and delivering a seamless end-to-end sales experience for NRI customers aligned with their investment goals.Key Responsibilities:Handle inbound and outbound NRI sales leads through digital platforms, referrals, and channel partnersUnderstand client requirements and recommend suitable properties based on investment objectivesCommunicate project USPs, pricing, payment plans, legal processes, and handover timelines clearly to NRI clientsCoordinate virtual site visits and manage communications across multiple time zonesBuild and maintain long-term client relationships through personalized engagementWork closely with CRM, Legal, and Documentation teams for smooth post-sales supportTrack sales pipeline, update CRM systems, and submit weekly performance reports to the HODStay updated on real estate market trends and NRI-specific compliance regulationsRequired Skills & Qualifications:8+ years of experience in real estate sales, with strong exposure to NRI clienteleProven experience in managing international customers and virtual sales processesStrong communication, negotiation, and relationship-building skillsGraduation/Post-Graduation in Business, Marketing, or a related fieldPrior exposure to international real estate exhibitions or NRI campaigns is an added advantageUS Visa holder candidates will be given preference

Key ResponsibilitiesThis position plays a crucial role in lead management, After-sales support, Client documentation, and Accounts receivable.Responsible for managing Client Relationships, Supporting sales and Marketing processes ensuring a smooth client journey from initial to post-sales support.Maintain an ongoing understanding of the clients business environment, competitors, and industry trends to offer proactive solutions.Work closely with the Internal teams, marketing, and sales teams to align strategies and deliver tailored solutions to clients.Provide feedback to product teams based on client interactions to help shape product roadmaps and feature development.Provide product training and onboarding.Ensure timely resolution of Client complaints.Document and track Client issues using CRM/ticketing systems.Escalate complex issues to senior teams or management.Collaborate with internal teams (sales, technical, and product).Qualifications:1-2 years of experience in customer-facing roles (support, sales, or account management).Excellent communication, problem-solving, and interpersonal skills.Technical aptitude (familiarity with industry-specific software/hardware).Ability to work in a fast-paced environment.Build strong relationships with customers.Identify upsell/cross-sell opportunities.Conduct regular check-ins and satisfaction surveys.