Manager CRM Jobs

Client relationship management from inquiry to possession

Client Management: Ensure that all needs of clients are successfully met and managedafter booking. After-Sales Service: Provide continuous support to existing clients and ensure they arefully satisfied with the services offered. Client Feedback: Actively seek honest and constructive feedback from clients toimprove services and resolve any concerns. Booking to Payment Collection to Possession: Provide end-to-end service to clients,from order placement to payment collection, ensuring satisfaction at every stage. Query Resolution: Address and resolve all client queries promptly, ensuring a smoothand positive experience. Product & Service Guidance: Offer insights and assistance to clients regarding ourproducts or services, ensuring they are well-informed. Complaint Handling: Act as the main point of contact for client complaints and escalateissues to the relevant department or personnel for resolution. Proactive Communication: Understand client needs, proactively address issues, andensure a high level of customer satisfaction at all times. Documentation: Maintaining and filing documentation as per the process of thecompany including receipts, demand letters, interest letters, etc if and when needed. Coordination: Coordination with different departments and entities such as banks toensure the client journey is seamless.

JOB PURPOSE / OBJECTIVE:We are seeking a highly driven and experienced General Manager - Sales & Marketing to lead our commercial operations. The ideal candidate will oversee strategy development, business development, revenue generation, and customer relationship management. You will be responsible for driving growth, identifying new markets, building a strong team, and ensuring the sales pipeline is robust.KEY ROLES & RESPONSIBILITIES: Lead and manage the sales and marketing department across all regions. Develop and execute strategic plans to achieve sales targets and expand the customer base. Identify new market opportunities and foster long-term relationships with clients and channel partners. Collaborate closely with the production and technical team to align client requirements with product capabilities. Drive brand positioning, marketing campaigns, and lead generation strategies. Prepare and present forecasts, budgets, and performance reports to management. Mentor, develop, and build a high-performing sales team. Ensure compliance with company policies and industry regulations. Represent the company at industry events, trade shows, and customer meetings.QUALIFICATION & EXPERIENCE REQUIRED: B. Tech/Diploma in Mechanical / Production / Industrial Engineering or MBA in Sales & Marketing. Minimum 10 - 12 years of proven experience in industrial B2B sales, preferably in water storage tanks, silos, or steel fabrication industry. Strong leadership, communication, and negotiation skills. Proficient in CRM tools, Microsoft Office Suite, and data-driven decision making. Ability to manage multiple stakeholders and meet deadlines under pressure.

As a Client Relationship Manager, you will play a vital role in maintaining and enhancing relationships with our clients. Your primary responsibility will be to ensure a high level of customer satisfaction and service. Key Responsibilities:- **Manage Client Accounts**: Serve as the main point of contact for clients, addressing their queries and providing assistance to build trust and rapport.- **Monitor Client Satisfaction**: Regularly check in with clients to understand their needs and concerns, ensuring they feel valued and heard.- **Coordinate Communication**: Facilitate effective communication between clients and internal teams, ensuring that client expectations are clearly understood and met.- **Provide Product Support**: Assist clients in understanding our products and services, making sure they can utilize them to their fullest potential.- **Gather Feedback**: Collect and report client feedback to help improve services and address any areas of concern.Required Skills and Expectations:- Candidates should be female, with a minimum education of 12th grade. - Strong communication skills are essential for effective interaction with clients and internal teams.- A customer-oriented mindset is important, with an eagerness to help clients and resolve issues quickly.- Basic computer skills and familiarity with office software will help in managing client data and communication efficiently.- Ideal candidates will be proactive, detail-oriented, and possess good organizational skills to manage multiple client accounts effectively.- Previous experience in customer service or related roles is a plus, but not mandatory; candidates with a passion for client relations are encouraged to apply.

Key Responsibilities:Manage daily accounting operations and maintain financial recordsMonitor cash transactions, deposits, and withdrawalsPrepare and verify ledgers, balance sheets, and financial reportsEnsure compliance with banking policies, KYC, and audit requirementsHandle account reconciliation and resolve discrepanciesSupport internal and external auditsSupervise junior accounting staff and ensure workflow efficiencyAssist Branch Manager in overall branch operationsMonitor loan and deposit accounting processesEnsure proper documentation and record-keeping

We are Hiring: Customer Relationship Manager/CRMJOP Group is looking for an experienced CRM candidate.Roles & Responsibilities: Should have a pleasing personality. Attending to walk-in customers and taking them around the property. Assist them in completing all the initial paperwork. Fixing appointments of the clients with the sales and CRM team. Give them a comment card and ask them for their valuable feedback regarding the property. Complete sales documentation customer-wise through the entire value chain, right through the booking stage, agreement stage, and registration & possession handover stage. Preparation & compilation of sales documents like booking forms, approvals, IOMs, discount notes, agreement verification & execution/signature, registration, depending on the stage of the project. Up gradation of customer files w.r.t documents /paperwork. Maintenance & update of customer ledgers, registers & files with inbuilt triggers for customer for customer action. Regular updating of records to ensure timely payments, documentation, etc.Qualification: Any Graduate/MBAImmediate Joiners PreferredMinimum 00-05 Years of ExperienceLocation: Rohtak.Freshers can also apply.Send your CV to:

We are seeking an enthusiastic Assistant Sales Manager to support our sales team in Kapurbawdi, Thane. This role is ideal for those with 1 to 5 years of experience in sales and a post-graduate degree.Key Responsibilities:1. **Assist in Sales Strategy**: Collaborate with the Sales Manager to develop effective sales strategies and initiatives that drive revenue growth.2. **Team Support**: Help manage the sales team by providing guidance, resolving issues, and ensuring targets are met.3. **Customer Relationship Management**: Build strong relationships with clients by addressing their needs, resolving complaints, and providing excellent service.4. **Market Analysis**: Monitor market trends and competitor activity to identify new business opportunities and areas for improvement.5. **Reporting**: Prepare and present sales reports and forecasts to senior management, detailing team performance and areas for growth.Required Skills and Expectations:The ideal candidate will have strong communication skills to engage effectively with customers and team members. A good understanding of sales processes and strategies is essential. The candidate should be highly organized, able to manage multiple tasks efficiently, and possess problem-solving skills to tackle challenges proactively. A collaborative attitude and the ability to work well in a team environment are critical for success in this role. Familiarity with CRM software is a plus.Should be okay travelling within cities.

Key ResponsibilitiesSales Strategy Development:Formulate and implement effective sales strategies to penetrate corporate markets.Identify new business opportunities, including untapped markets and strategic partnerships.Client Relationship Management:Build and nurture strong relationships with corporate clients to ensure customer satisfaction and loyalty.Act as the main point of contact for key accounts, resolving issues and ensuring timely delivery of solutions.Revenue and Target Achievement:Drive the team to achieve and exceed monthly, quarterly, and annual sales targets.Monitor sales performance through metrics, forecasts, and regular reporting.Team Leadership:Recruit, train, and mentor a high-performing corporate sales team.Provide guidance and performance feedback to ensure continuous development and motivation.Market Analysis:Conduct market research to stay informed about industry trends, competitor activities, and client needs.Leverage insights to adapt strategies and maintain a competitive edge.Collaboration:Work closely with marketing, operations, and product teams to align sales efforts with broader organizational goals.Ensure seamless execution of corporate sales campaigns and initiatives.Compliance and Reporting:Ensure adherence to company policies and legal regulations in all sales activities.Prepare detailed sales reports and presentations for senior management review.

CRM MANAGER ALEAST 7 YEAR EXPERINCE IN REAL ESTATE KNOWING RESIDENTIAL EXPERIENCE COMMERCIAL EXPERIENCES AND AFFORDABLE HOSUNIG.

Area Sales Manager - Yummients Key Responsibilities: * Develop and implement sales strategies to achieve targets for canned foods and juices across assigned territories. * Lead, guide, and motivate the sales team to maximize performance and meet sales objectives. * Establish and maintain strong relationships with cafes, retail outlets, and distribution networks. * Identify and onboard new business opportunities to expand the customer base. * Monitor market trends and competitor activities to develop effective sales tactics. * Ensure timely order processing and fulfillment while maintaining excellent customer service standards. * Prepare sales reports, forecasts, and performance analysis for management. * Collaborate with cross-functional teams for marketing initiatives and customer engagement. Requirements: * Mandatory experience in FMCG sales or a similar sector * Proven track record of managing sales operations and teams * Excellent leadership, communication, and negotiation skills * Strong market and customer relationship management skills Additional Details: * Salary and age no bar for the right candidate * Growth opportunities within a fast-expanding brand

Key Responsibilities1. Lead and manage the on-site team of Closing Managers - setting daily goals,monitoring progress, and improving sales effectiveness through coaching and reviews.2. Handle and convert warm and hot walk-ins - build rapport, address objections, andpitch offerings with precision and emotional intelligence. Become the corporate andproduct champion.3. Maintain in-depth knowledge of project pricing, unit availability, promotional offers,buyer objections, and negotiation levers.4. Drive daily adherence to SOPs - from welcoming prospects to structured tours,documentation, CRM updates, and closure workflows.5. Facilitate upsell conversations promote higher floors, premium views, clubhouseupgrades, or add-on parking in line with buyer profiles.6. Train the team on pitch structure, pricing articulation, objection handling, and negotiationtechniques.7. Track visitor patterns, buyer questions, and conversion blockers and recommendtactical interventions to improve performance.8. Provide real-time market feedback to central teams including competitor pricing,offers, and buyer sentiment.9. Ensure key post-sale touchpoints are managed hand-holding high-value customersfor feedback, referrals, and cross-sell opportunities.10. Audit, process feedback, set charters and clear SOPs for the Closing team, in conjunctionwith Marketing and Strategy Heads. Champion product and ingredient marketing.Executional Scope1. Conduct daily huddles with Closing Managers to assign lead priorities, follow-upActions, and unblock issues.2. Monitor all walk-ins review discussions, guide high-value buyers personally, andAssign Closing Managers strategically.3. Oversee inventory presentation and ensure accurate availability is communicated to allProspects.4. Update offer decks, pricing tools, FAQs, and pitch scripts regularly for internalalignment.5. Partner with CRM for a seamless post-booking experience manage documentation,collections, and approvals.6. Review daily closure metrics open leads, daily bookings, follow-up cadences, andaverage TAT.7. Maintain site visibility supervise walk-in flow, Closers presentation quality, andreadiness of the physical space.8. Champion positive customer experiences from first touch to final handshake withclear, confident, and consistent engagement. If you are intersted so please share me your CV atcapitalplacement21@gmail.com9891409300

Business Development Manager For Real Estate Company in Sector 56, Gurgaon MCPSIdentify, develop, and manage new business opportunities in the real estate sector.Build and maintain strong relationships with clients, property owners, builders, and investors.Understand client requirements and provide suitable property solutions.Develop and implement sales strategies to achieve revenue targets.Conduct market research to identify trends, competitor activities, and potential growth areas.Prepare and present proposals, negotiations, and contracts to clients.Coordinate with marketing teams to execute campaigns for lead generation.Maintain accurate records of sales activities and client interactions in CRM.Requirements:Bachelors degree in Business, Marketing, Real Estate, or related field (MBA preferred).37 years of experience in real estate sales, business development, or related role.Strong negotiation, presentation, and closing skills.Excellent communication and interpersonal skills.Proven track record of meeting and exceeding sales targets.Self-motivated with the ability to work independently and in a team.Familiarity with CRM tools and MS Office.Benefits:Attractive salary + incentives/commissions.Opportunity to work with reputed projects and clients.Career growth and training opportunities.If you are interested so please share me your cv at capitalplacement21@gmail.com